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| Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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January 26th 08, 04:00 PM
posted to microsoft.public.windows.vista.hardware_devices
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Lost Driver
I have a fairly new computer (less than one year old) and it came set up with Vista. Recently, I was using iTunes and tried to burn a CD only to receive an alert that the software was not found. After several hours of reading/looking around (I am not an expert at fixing computers) I discovered a message in the device manager that said "Windows cannot download the device driver for this hardware. The driver may be corrupted or missing (code 39)." I tried using the update feature, but it said there was nothing to update. Up until this incident there has been no problem with using the CD rom. I can't find any answers through Microsoft. They don't really discuss repairing drivers, only updating. I read one thread in the Vista community and there was a website posted that suggested a possible fix, but the link was not functioning. 
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January 26th 08, 04:16 PM
posted to microsoft.public.windows.vista.hardware_devices
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Lost Driver
Hi,
You need to follow the steps outlined he http://support.microsoft.com/kb/314060/en-us The fix in Vista is the same as it is in XP. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "bestdancer46" wrote in message ... I have a fairly new computer (less than one year old) and it came set up with Vista. Recently, I was using iTunes and tried to burn a CD only to receive an alert that the software was not found. After several hours of reading/looking around (I am not an expert at fixing computers) I discovered a message in the device manager that said "Windows cannot download the device driver for this hardware. The driver may be corrupted or missing (code 39)." I tried using the update feature, but it said there was nothing to update. Up until this incident there has been no problem with using the CD rom. I can't find any answers through Microsoft. They don't really discuss repairing drivers, only updating. I read one thread in the Vista community and there was a website posted that suggested a possible fix, but the link was not functioning.
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January 26th 08, 04:47 PM
posted to microsoft.public.windows.vista.hardware_devices
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Lost Driver
Thanks for the quick reply. I used the suggested link and there are indeed very detailed instructions. However, there are lots of warnings about manually manipulating the registry entries. The guided help feature is not working. Am I taking a chance on wrecking something if I proceed? I have never done anything like this before. "Rick Rogers" wrote: Hi, You need to follow the steps outlined he http://support.microsoft.com/kb/314060/en-us The fix in Vista is the same as it is in XP. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "bestdancer46" wrote in message ... I have a fairly new computer (less than one year old) and it came set up with Vista. Recently, I was using iTunes and tried to burn a CD only to receive an alert that the software was not found. After several hours of reading/looking around (I am not an expert at fixing computers) I discovered a message in the device manager that said "Windows cannot download the device driver for this hardware. The driver may be corrupted or missing (code 39)." I tried using the update feature, but it said there was nothing to update. Up until this incident there has been no problem with using the CD rom. I can't find any answers through Microsoft. They don't really discuss repairing drivers, only updating. I read one thread in the Vista community and there was a website posted that suggested a possible fix, but the link was not functioning.
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January 26th 08, 08:12 PM
posted to microsoft.public.windows.vista.hardware_devices
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Lost Driver
Hi,
It's not as bad as it sounds, just follow the steps to remove those upper/lowerfilter entries and reboot. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "bestdancer46" wrote in message ... Thanks for the quick reply. I used the suggested link and there are indeed very detailed instructions. However, there are lots of warnings about manually manipulating the registry entries. The guided help feature is not working. Am I taking a chance on wrecking something if I proceed? I have never done anything like this before. "Rick Rogers" wrote: Hi, You need to follow the steps outlined he http://support.microsoft.com/kb/314060/en-us The fix in Vista is the same as it is in XP. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "bestdancer46" wrote in message ... I have a fairly new computer (less than one year old) and it came set up with Vista. Recently, I was using iTunes and tried to burn a CD only to receive an alert that the software was not found. After several hours of reading/looking around (I am not an expert at fixing computers) I discovered a message in the device manager that said "Windows cannot download the device driver for this hardware. The driver may be corrupted or missing (code 39)." I tried using the update feature, but it said there was nothing to update. Up until this incident there has been no problem with using the CD rom. I can't find any answers through Microsoft. They don't really discuss repairing drivers, only updating. I read one thread in the Vista community and there was a website posted that suggested a possible fix, but the link was not functioning.
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January 26th 08, 11:31 PM
posted to microsoft.public.windows.vista.hardware_devices
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Lost Driver
Hi again Rick, It worked like a charm!!!! I've already burned a CD just to make sure everything was okay. I had to look around to actually find the registry editor as Vista is not the same as XP, but after that it was just like you said: very step by step. Thanks so much for your help. YOU'RE MY HERO!!! Valerie "Rick Rogers" wrote: Hi, It's not as bad as it sounds, just follow the steps to remove those upper/lowerfilter entries and reboot. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "bestdancer46" wrote in message ... Thanks for the quick reply. I used the suggested link and there are indeed very detailed instructions. However, there are lots of warnings about manually manipulating the registry entries. The guided help feature is not working. Am I taking a chance on wrecking something if I proceed? I have never done anything like this before. "Rick Rogers" wrote: Hi, You need to follow the steps outlined he http://support.microsoft.com/kb/314060/en-us The fix in Vista is the same as it is in XP. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "bestdancer46" wrote in message ... I have a fairly new computer (less than one year old) and it came set up with Vista. Recently, I was using iTunes and tried to burn a CD only to receive an alert that the software was not found. After several hours of reading/looking around (I am not an expert at fixing computers) I discovered a message in the device manager that said "Windows cannot download the device driver for this hardware. The driver may be corrupted or missing (code 39)." I tried using the update feature, but it said there was nothing to update. Up until this incident there has been no problem with using the CD rom. I can't find any answers through Microsoft. They don't really discuss repairing drivers, only updating. I read one thread in the Vista community and there was a website posted that suggested a possible fix, but the link was not functioning.
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January 31st 08, 09:54 PM
posted to microsoft.public.windows.vista.hardware_devices
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Lost Driver
the right link to this problem is this one,
http://support.microsoft.com/kb/929461 "bestdancer46" wrote: I have a fairly new computer (less than one year old) and it came set up with Vista. Recently, I was using iTunes and tried to burn a CD only to receive an alert that the software was not found. After several hours of reading/looking around (I am not an expert at fixing computers) I discovered a message in the device manager that said "Windows cannot download the device driver for this hardware. The driver may be corrupted or missing (code 39)." I tried using the update feature, but it said there was nothing to update. Up until this incident there has been no problem with using the CD rom. I can't find any answers through Microsoft. They don't really discuss repairing drivers, only updating. I read one thread in the Vista community and there was a website posted that suggested a possible fix, but the link was not functioning.
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