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| Networking with Windows Vista Networking issues and questions with Windows Vista. (microsoft.public.windows.vista.networking_sharing) |
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February 25th 08, 01:38 AM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
I have an HP desktop with Vista connected to the internet via a cable modem.
When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. 
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February 25th 08, 09:45 AM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
please post the text output of ipconfig /all when it is in this
state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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February 25th 08, 10:40 AM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
OK, I will post this info but it won't be until next weekend. This is
actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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February 25th 08, 02:26 PM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
unless you bring his cable modem and everything else on his network,
it won't be the same. it might work just fine at your house, depending. you would be much better off trouble shooting at the location where it is used. On Mon, 25 Feb 2008 03:40:01 -0800, PCG405 wrote: OK, I will post this info but it won't be until next weekend. This is actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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February 25th 08, 02:30 PM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
also what exact model cable modem and brand?
On Mon, 25 Feb 2008 03:40:01 -0800, PCG405 wrote: OK, I will post this info but it won't be until next weekend. This is actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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February 27th 08, 02:11 PM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
OK, I'll have to first try bringing everything to my house and see if I can
get it working here. Before I disconnect it I'll run and save ipconfig / all at its current location. Then post it... But at least if I test it at my house and get it working we'll know for sure it is not a hardware problem... If I can get it working good at my house then I'll take it back to her house and spend the time to get it configured so it works for her there. On 3/2 I'll be picking it up and post an update then. Thank you. "Barb Bowman" wrote: also what exact model cable modem and brand? On Mon, 25 Feb 2008 03:40:01 -0800, PCG405 wrote: OK, I will post this info but it won't be until next weekend. This is actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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March 3rd 08, 10:43 PM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
I now have the computer at my house with the same problem. My cable modem is
an RCA DCM425. Below is the ipconfig /all when it IS working: Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Duaneipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Duane-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : nycap.rr.com Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : nycap.rr.com Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-1B-B9-8C-4E-42 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::15ed:1108:7b45:f4bf%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.15.103(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, March 03, 2008 6:33:56 PM Lease Expires . . . . . . . . . . : Tuesday, March 04, 2008 6:33:55 PM Default Gateway . . . . . . . . . : 192.168.15.1 DHCP Server . . . . . . . . . . . : 192.168.15.1 DHCPv6 IAID . . . . . . . . . . . : 201333025 DNS Servers . . . . . . . . . . . : 24.92.226.40 24.92.226.41 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : nycap.rr.com Description . . . . . . . . . . . : isatap.nycap.rr.com Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.15.103%12(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 24.92.226.40 24.92.226.41 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes C:\Users\Duane "PCG405" wrote: OK, I'll have to first try bringing everything to my house and see if I can get it working here. Before I disconnect it I'll run and save ipconfig / all at its current location. Then post it... But at least if I test it at my house and get it working we'll know for sure it is not a hardware problem... If I can get it working good at my house then I'll take it back to her house and spend the time to get it configured so it works for her there. On 3/2 I'll be picking it up and post an update then. Thank you. "Barb Bowman" wrote: also what exact model cable modem and brand? On Mon, 25 Feb 2008 03:40:01 -0800, PCG405 wrote: OK, I will post this info but it won't be until next weekend. This is actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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March 3rd 08, 10:45 PM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
Here is the ipconfig /all when the internet IS NOT working:
Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Duaneipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Duane-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : nycap.rr.com Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : nycap.rr.com Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-1B-B9-8C-4E-42 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::15ed:1108:7b45:f4bf%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.15.103(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, March 03, 2008 6:17:31 PM Lease Expires . . . . . . . . . . : Tuesday, March 04, 2008 6:17:31 PM Default Gateway . . . . . . . . . : 192.168.15.1 DHCP Server . . . . . . . . . . . : 192.168.15.1 DHCPv6 IAID . . . . . . . . . . . : 201333025 DNS Servers . . . . . . . . . . . : 24.92.226.40 24.92.226.41 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : nycap.rr.com Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.15.103%15(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 24.92.226.40 24.92.226.41 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e66:30f8:28a9:3f57:f098(Pref erred) Link-local IPv6 Address . . . . . : fe80::30f8:28a9:3f57:f098%10(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes C:\Users\Duane "PCG405" wrote: OK, I'll have to first try bringing everything to my house and see if I can get it working here. Before I disconnect it I'll run and save ipconfig / all at its current location. Then post it... But at least if I test it at my house and get it working we'll know for sure it is not a hardware problem... If I can get it working good at my house then I'll take it back to her house and spend the time to get it configured so it works for her there. On 3/2 I'll be picking it up and post an update then. Thank you. "Barb Bowman" wrote: also what exact model cable modem and brand? On Mon, 25 Feb 2008 03:40:01 -0800, PCG405 wrote: OK, I will post this info but it won't be until next weekend. This is actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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March 4th 08, 12:30 AM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
Before I disconnected the computer at my relative's house I was able to take
a screen shot of ipconfig /all when the internet connection was working and then again when it was not working. I have those screenshots pasted in a Word documents. Is ther a way to post them here as Word Documents or do have an email address that I could send them to for your review? Right now the computer has been hooked up at my house for about two hrs. After the first few minutes I lost the internet connection. I rebooted and then went to Control Panel, Network and Sharing Center, then Manage Network Connections. From here I disabled the network device and then deleted it. Then I added a new connection and it has now worked for about 1 1/2 hrs now. I'll keep using it and see if I can get it to fail again.... Thank you. "PCG405" wrote: OK, I'll have to first try bringing everything to my house and see if I can get it working here. Before I disconnect it I'll run and save ipconfig / all at its current location. Then post it... But at least if I test it at my house and get it working we'll know for sure it is not a hardware problem... If I can get it working good at my house then I'll take it back to her house and spend the time to get it configured so it works for her there. On 3/2 I'll be picking it up and post an update then. Thank you. "Barb Bowman" wrote: also what exact model cable modem and brand? On Mon, 25 Feb 2008 03:40:01 -0800, PCG405 wrote: OK, I will post this info but it won't be until next weekend. This is actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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March 4th 08, 02:26 AM
posted to microsoft.public.windows.vista.networking_sharing
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Frequent reboots needed to maintain internet connection
After a few good hours, I lost the internet connection. I'm posting this
from my laptop with Windows XP which has always worked fine in my house. Since I am having the problem at my house now with this computer, it's got to be something with this computer - either Vista setting, hardware or something - because my desktop and laptop have always worked fine - both with Win XP. Do you have any suggestions with the Vista settings based on the ipconfig's that I posted? Or is it time to call HP? The computer is only about 5 months old.... and this problem has persisted since the beginning but we thought it was the ISP problem with bad cable lines in the area. Thanks "Barb Bowman" wrote: also what exact model cable modem and brand? On Mon, 25 Feb 2008 03:40:01 -0800, PCG405 wrote: OK, I will post this info but it won't be until next weekend. This is actually a relative's computer and I will be setting the computer up in my house next weekend so I can have continuous access to it until this problem is resolved. Thank you. "Barb Bowman" wrote: please post the text output of ipconfig /all when it is in this state http://digitalmediaphile.wordpress.c...t-text-output/ On Sun, 24 Feb 2008 18:38:00 -0800, PCG405 wrote: I have an HP desktop with Vista connected to the internet via a cable modem. When turning the computer on, there is an internet connection. After a few minutes the internet connection is lost and the only way to regain the connection is to reboot and then it will work for a few more minutes - then reboot is needed and this cycle continues.... The ISP insists that I am receiving a good signale and it must be a problem with the computer. Vista's network repair / troubleshooting does not detect a problem. Any suggestions...? Thank you. -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/
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