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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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I am using an Asus G1S with Vista Home Premium 32 installed. I've had my
computer since June of last Year. It's been working perfectly fine up until about a week ago. Windows Explorer started crashing multiple times and randomly. There has been no reason for it and I can't duplicate it. Sometimes it's after I finish watching a video file in Media Player Classic, sometimes when coming back from sleep mode. I've tried reading for solutions and can't find anything similar to my problem. I've reported and searched for fixes every time but to no avail. This is the Error report I am receiving. Product Windows Explorer Problem Stopped working Date 2/26/2008 2:47 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0a07c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 If any more information is required I will be glad to give you more information and any thing that may help would be greatly appreciated. Thank you. |
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I would try using system restore to go back to more than a week ago since
you've identified the problem stated then. It sounds like some other program has been installed that is running in explorer's process space and is crashing it. "DarkMage530" wrote in message ... I am using an Asus G1S with Vista Home Premium 32 installed. I've had my computer since June of last Year. It's been working perfectly fine up until about a week ago. Windows Explorer started crashing multiple times and randomly. There has been no reason for it and I can't duplicate it. Sometimes it's after I finish watching a video file in Media Player Classic, sometimes when coming back from sleep mode. I've tried reading for solutions and can't find anything similar to my problem. I've reported and searched for fixes every time but to no avail. This is the Error report I am receiving. Product Windows Explorer Problem Stopped working Date 2/26/2008 2:47 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0a07c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 If any more information is required I will be glad to give you more information and any thing that may help would be greatly appreciated. Thank you. |
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Well I went to go try system restore but the farthest one back is from the
20th before installing windows updates. About the time the problem started was when I did disk clean up and defrag and I got rid of all the previous system restore points. During the defrag though it stopped midway through so I had to close it out. Sometime around that either before or after was some updates. Do you want me to go back before doing the updates just to see if it helps at all. In other words could it have been from the updates or my disk cleanup/defrag session? "Joel" wrote: I would try using system restore to go back to more than a week ago since you've identified the problem stated then. It sounds like some other program has been installed that is running in explorer's process space and is crashing it. "DarkMage530" wrote in message ... I am using an Asus G1S with Vista Home Premium 32 installed. I've had my computer since June of last Year. It's been working perfectly fine up until about a week ago. Windows Explorer started crashing multiple times and randomly. There has been no reason for it and I can't duplicate it. Sometimes it's after I finish watching a video file in Media Player Classic, sometimes when coming back from sleep mode. I've tried reading for solutions and can't find anything similar to my problem. I've reported and searched for fixes every time but to no avail. This is the Error report I am receiving. Product Windows Explorer Problem Stopped working Date 2/26/2008 2:47 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0a07c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 If any more information is required I will be glad to give you more information and any thing that may help would be greatly appreciated. Thank you. |
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An update to what?
When posting, please quote relevant information so that others may learn and benefit from the issue. "DarkMage530" wrote in message ... I haven't had a crash since that one yesterday about 22 hours ago. just as an update. |
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"Bob" wrote:
An update to what? When posting, please quote relevant information so that others may learn and benefit from the issue. "DarkMage530" wrote in message ... I haven't had a crash since that one yesterday about 22 hours ago. just as an update. Updating everyone on the status of my problem, Bob. How bout instead of harassing me about the relevance of my post in MY HELP thread, you try and do something productive and actually TRY to HELP me Bob. Stop being a whining Willy and do something that may fix my problem 4:00 put my computer into sleep mode. Came back at 7:00 and the first thing that happened after logging in was explorer crashing. Product Windows Explorer Problem Stopped working Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0d48c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Extra information about the problem Bucket ID: 554367092 I've also noticed that each time Windows Explorer crashes I am getting a "Windows Problem Reporting". Here is the information on that. Product Windows Problem Reporting Problem WERCWEvent Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: WERCWEvent Problem Signature 01: Explorer.EXE Problem Signature 02: 6.0.6000.16549 Problem Signature 03: 46d230c5 Problem Signature 04: 13 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Extra information about the problem Bucket ID: 91825912 Anyone have any idea what to do to try and fix this issue. I'll run the oldest system restore here in a bit and update on here whether it has helped or not. Any other suggestions would be greatly appreciated though. Thanks. |
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Wake up! I am trying to help you. If you don't include the relevant info you
limit the number of responses you get. Get it? "DarkMage530" wrote in message ... "Bob" wrote: An update to what? When posting, please quote relevant information so that others may learn and benefit from the issue. "DarkMage530" wrote in message ... I haven't had a crash since that one yesterday about 22 hours ago. just as an update. Updating everyone on the status of my problem, Bob. How bout instead of harassing me about the relevance of my post in MY HELP thread, you try and do something productive and actually TRY to HELP me Bob. Stop being a whining Willy and do something that may fix my problem 4:00 put my computer into sleep mode. Came back at 7:00 and the first thing that happened after logging in was explorer crashing. Product Windows Explorer Problem Stopped working Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0d48c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Extra information about the problem Bucket ID: 554367092 I've also noticed that each time Windows Explorer crashes I am getting a "Windows Problem Reporting". Here is the information on that. Product Windows Problem Reporting Problem WERCWEvent Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: WERCWEvent Problem Signature 01: Explorer.EXE Problem Signature 02: 6.0.6000.16549 Problem Signature 03: 46d230c5 Problem Signature 04: 13 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Extra information about the problem Bucket ID: 91825912 Anyone have any idea what to do to try and fix this issue. I'll run the oldest system restore here in a bit and update on here whether it has helped or not. Any other suggestions would be greatly appreciated though. Thanks. |
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Shortly after my last post on February the 27th. I did a system restore back
to the 20th. No problems the rest of the night, and no problems on the 28th. But today I put the computer too sleep at 12:30 and came back at 3:10. When I logged in the first thing that happened was the explorer crashing. I sent another report in as well. Like what I had reported last time there was a problem trying to report my explorer problem. "Windows Problem Reporting" "WERCWEvent" This is getting pretty annoying, has no one thought of anything to fix this or any idea what the hell is happening. I've been keeping it up todate on updates, I've been reguraly scanning it with Anti-Virus, Spyware removal tools etc... Suggestions would be GREATLY appreciated 4:00 put my computer into sleep mode. Came back at 7:00 and the first thing that happened after logging in was explorer crashing. Product Windows Explorer Problem Stopped working Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0d48c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Extra information about the problem Bucket ID: 554367092 I've also noticed that each time Windows Explorer crashes I am getting a "Windows Problem Reporting". Here is the information on that. Product Windows Problem Reporting Problem WERCWEvent Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: WERCWEvent Problem Signature 01: Explorer.EXE Problem Signature 02: 6.0.6000.16549 Problem Signature 03: 46d230c5 Problem Signature 04: 13 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Extra information about the problem Bucket ID: 91825912 Anyone have any idea what to do to try and fix this issue. I'll run the oldest system restore here in a bit and update on here whether it has helped or not. Any other suggestions would be greatly appreciated though. Thanks. |
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How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution
http://www.vistax64.com/tutorials/63...-problems.html "DarkMage530" wrote in message ... Shortly after my last post on February the 27th. I did a system restore back to the 20th. No problems the rest of the night, and no problems on the 28th. But today I put the computer too sleep at 12:30 and came back at 3:10. When I logged in the first thing that happened was the explorer crashing. I sent another report in as well. Like what I had reported last time there was a problem trying to report my explorer problem. "Windows Problem Reporting" "WERCWEvent" This is getting pretty annoying, has no one thought of anything to fix this or any idea what the hell is happening. I've been keeping it up todate on updates, I've been reguraly scanning it with Anti-Virus, Spyware removal tools etc... Suggestions would be GREATLY appreciated 4:00 put my computer into sleep mode. Came back at 7:00 and the first thing that happened after logging in was explorer crashing. Product Windows Explorer Problem Stopped working Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0d48c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Extra information about the problem Bucket ID: 554367092 I've also noticed that each time Windows Explorer crashes I am getting a "Windows Problem Reporting". Here is the information on that. Product Windows Problem Reporting Problem WERCWEvent Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: WERCWEvent Problem Signature 01: Explorer.EXE Problem Signature 02: 6.0.6000.16549 Problem Signature 03: 46d230c5 Problem Signature 04: 13 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Extra information about the problem Bucket ID: 91825912 Anyone have any idea what to do to try and fix this issue. I'll run the oldest system restore here in a bit and update on here whether it has helped or not. Any other suggestions would be greatly appreciated though. Thanks. |
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I don't think it's a sleep mode problem though. Because I close the lid
(sleep mode) all the time. Sometimes when going to class or when I'm at practice. For instance the 28th I had practice and class two separate times when I was gone for more then 2 hours. Yet explorer didn't crash on start up. I probably put it to sleep on 4 or 5 occasions on the 28th without any problems. So either it's an extremely inconsistent sleep error, or something else. Not to mention it has crashed when I was finished watching video files as mentioned in the first post, unless they were two completly separate incidents. Because originally that was the main reason I posted on here because the I was crashing around the time of the video player, it's just that recently it's been on start up. Like I said very inconsistent. "Bob" wrote: How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution http://www.vistax64.com/tutorials/63...-problems.html "DarkMage530" wrote in message ... Shortly after my last post on February the 27th. I did a system restore back to the 20th. No problems the rest of the night, and no problems on the 28th. But today I put the computer too sleep at 12:30 and came back at 3:10. When I logged in the first thing that happened was the explorer crashing. I sent another report in as well. Like what I had reported last time there was a problem trying to report my explorer problem. "Windows Problem Reporting" "WERCWEvent" This is getting pretty annoying, has no one thought of anything to fix this or any idea what the hell is happening. I've been keeping it up todate on updates, I've been reguraly scanning it with Anti-Virus, Spyware removal tools etc... Suggestions would be GREATLY appreciated 4:00 put my computer into sleep mode. Came back at 7:00 and the first thing that happened after logging in was explorer crashing. Product Windows Explorer Problem Stopped working Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 0d48c530 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Extra information about the problem Bucket ID: 554367092 I've also noticed that each time Windows Explorer crashes I am getting a "Windows Problem Reporting". Here is the information on that. Product Windows Problem Reporting Problem WERCWEvent Date 2/27/2008 6:57 PM Status Report Sent Problem signature Problem Event Name: WERCWEvent Problem Signature 01: Explorer.EXE Problem Signature 02: 6.0.6000.16549 Problem Signature 03: 46d230c5 Problem Signature 04: 13 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Extra information about the problem Bucket ID: 91825912 Anyone have any idea what to do to try and fix this issue. I'll run the oldest system restore here in a bit and update on here whether it has helped or not. Any other suggestions would be greatly appreciated though. Thanks. |