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Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance)

Problems with Right Clicking in IE7



 
 
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  #1 (permalink)  
Old February 27th 08, 02:58 PM posted to microsoft.public.internetexplorer.general,microsoft.public.windows.vista.performance_maintenance
Robert Aldwinckle
external usenet poster
 
Posts: 369
Default Problems with Right Clicking in IE7

(cross-post added to Vista Perf & Maint)
"M. D. Metzger" wrote in message
news
(Hmm...I actually typed this once already, but the page wouldn't display when
I hit "Post" and it didn't appear in the thread. My Web connection wasn't
interrupted on this end, but...oh, well. Here's another try. The original was
a little better but even longer, so it's probably a fair trade.)



Tip: even when I am posting using a real newsreader if I have spent some time
composing I always use some method of backing up what I am writing.
In most cases it is as simple as doing Ctrl-s (Save to Drafts) but on a web
interface it can be as simple as doing Ctrl-a,Ctrl-c so I at least have a copy
in the ClipBoard before doing a Send or a save to Drafts (recognizing that
failure of either operation can irretrievably destroy what it posts.) When I need
a checkpoint for more involved posts I may also open a New Notepad window
and paste the ClipBoard contents in there since the ClipBoard is too transitory
to be even a temporary backup. I always think back to a sign an old program
manager had posted over our common terminal: "Jesus saves every 5 minutes.
Do you?"



This seems to be the most recent thread that addresses the problem I'm
having, which is the inability to right-click to do anything after being in
an IE7 session for a while (and the concomitant inability for links that
attempt to open a new window or tab on their own to do so), so I'll give it a
shot here. I'm running Vista on a computer with 2 GB of RAM and integrated
laptop graphics (I would have spec'd the discrete memory, but the
pre-configured model was a deal) received straight from Sony on December 24.
Windows Update is running and everything save Office 2007 SP1 (which seems to
be confused because I used a shrinkwrapped key on the preinstalled version)
has been installed. Other than a Javascript chat room shareware client that I
ran on my previous computer for years without any issues and don't regularly
open in any case and the standard Flash, Java, and Acrobat add-ons, there's
nothing on the computer that didn't come with it. I don't have the bundled
Norton Anti-Virus enabled. I ran IE 7 on a PC with 512 MB of RAM running XP
SP2 and don't remember having this problem at all.

Like others, I see this behavior after I've opened (and in most cases
closed) a fair number of tabs over a period of an hour or two. I haven't
rebooted the computer to continue, but I do have to close IE completely and
often have to end the "iexplore.exe" process in Task Manager after closing
it. When I've done so, the process is usually using somewhere between 150,000
and 300,000 K, although after visting a real estate listings site that used a
Javascript command to open a secondary window with listing details and
looking at a fair number of listings, the amount of memory used when I forced
the process to close was somewhere above 700,000 K.

I admit that I haven't yet fulfilled the request in the macro that's been
deployed in a number of threads on similar topics that suggests running the
browser without add-ons and checking for viruses and malware, but since the
add-ons I see running are pretty standard and kind of necessary (except for
Google Toolbar, I'll grant you); I haven't visited anything other than a
limited number of standard and reputable sites, none of which have reported
hijacking; and others with this problem have seen it continue without any
add-ons enabled, I'm fairly confident that none of those suggestions would
resolve the issue.



Some add-ons such as the Google Toolbar cannot be disabled by that
diagnostic anyway. You would have to remove it to test what happens
by not having it.



When I've observed the behavior, I've tried to open Task Manager, but once
this is happening, Task Manager (and any other part of the OS) can't be
accessed until IE 7 is closed, so I can't say anything about what might be
occuring while it happens.


In that case keep Task Manager running all the time, if necessary running
with Option, Always on top but in tiny footprint mode with the window sized
to show just the statistics you are interested in. (Tiny footprint mode is
toggled by doubleclicking on the border.) Vista users may have better
tools. (I don't know; I don't have Vista.)


The CPU usage meter in the Sidebar doesn't report
anything unusual, but the RAM meter reports usage above 50% until IE 7 is
closed or the process is forced to close, if need be.

I'm not all that technical (I did desktop support in the mid-'90s, but that
was back when you didn't really have to know anything as long as you had
decent diagnostic skills), but I get the concept of a "memory leak," where
resources aren't released when they should be; and although I don't really
know anything about "GDI Objects," I also get that there might be a maximum
limit for them, although I'm not really using anything so heavily that I
should run into any kind of maximum limit. But since I'm not visiting sites
that operate in a way that should be unexpected (and opening a secondary
window for listing details isn't at all unusual) and I'm not doing anything
out of the ordinary (no "Mousekeys" or anything like that), this is something
for which I really don't see a supportable reason

Any suggestions on how I can ensure that resources are released when tabs
and/or windows are closed?

Thanks in advance for your help. I appreciate the effort.



You're welcome. Sounds like your case is worse than the OP's.
Tell us if the suggestion to close IE with the option to reopen it
again with the same tabs changes those statistics significantly?
If so, you probably have a leak.


HTH

Robert
---



"Robert Aldwinckle" wrote:

"telemeister" wrote in message
...
Thanks Robert,
I tried, but the problem seems to be effecting other parts of windows. For
example, I cannot access the run command, nor can I access the Control Panel
(I just get the standard could not execute beep). I also can't access
documents, drives or programs.



That's closer to the original symptom of a GDI Objects related shortage.
There could be something that you do on all windows which is causing it.
E.g. I once noticed that using Mousekeys to click caused it.


---



Have tried an experiment, and when I shutdown
IE7 (at least the affected windows) I can access everything. I recently
installed Nokia PC Suite with my Bluetooth, I shall try uninstalling and
seeing if the conflict is there - the system uses windows explorer to browse
the phone, so maybe it is the problem?! Will keep trying!
Thanks again


"Robert Aldwinckle" wrote:

"telemeister" wrote in message
...
Thanks for the quick response. Unfortunately it happens on sites where I can
normally right click. It's very strange, and a little frustrating.


Another cause can be a resource shortage of some kind.
E.g. use Task Manager to show all statistics and see
if one of the resource statistics (GDI Objects is a common one)
seems to have a peak where your symptom occurs.

E.g., supposedly 9,999 is an absolute maximum for GDI Objects
but some users report symptoms such as yours long before that.
I'm not sure what that means but I suspect it involves something more
that just one statistic's maximum. ; )

One thing you could try to see if it is a leak and potentially cause
less disruption than closing a few tabs is: close the whole window (Alt-F4)
with the prompt to restart with the same tabs. That would undoubtedly
have the best effect if closing the window also ended an iexplore.exe task
or if restarting starts a new task. E.g. I always get a new IE task when
starting IE using the Start menu. YMMV. A more reliable way to get
a new task is to use the -new switch on the command line (e.g. via the Run...
dialog.)


HTH

Robert
---



"Robert Aldwinckle" wrote:

"telemeister" wrote in message
...
Hi there,

Periodically I find that I am unable to right click in IE7 on any links. The
right click menu does not appear at all. I am not running Google Toolbar.
This usually (but not always) happens when I have multiple tabs open (which
is the point of tabs!) and can sometimes (again, not always) be resolved by
closing one or two of the tabs.

Just to reiterate, the right-click context menu does not appear at all (thus
I can't open in new window, open in new tab, save target, copy, paste etc.
etc.). The mouse is functioning properly, as it works in other programs. Can
anyone assist?


Certain web pages could cause that. They disable right-click via scripting.



Thanks











  #2 (permalink)  
Old March 2nd 08, 01:24 AM posted to microsoft.public.internetexplorer.general,microsoft.public.windows.vista.performance_maintenance
Joe Banks
external usenet poster
 
Posts: 1
Default Problems with Right Clicking in IE7

Any new suggestions here? It seems several people have this problem (I have
the exact same issue as described by MD Metzger and others - happens every
single time I use IE for a few hours with multiple tabs). My only solution
is no solution at all but a workaround, I close IE and reboot. This has
happened with this computer, an HP running Vista, from day one.

"Robert Aldwinckle" wrote:

(cross-post added to Vista Perf & Maint)
"M. D. Metzger" wrote in message
news
(Hmm...I actually typed this once already, but the page wouldn't display when
I hit "Post" and it didn't appear in the thread. My Web connection wasn't
interrupted on this end, but...oh, well. Here's another try. The original was
a little better but even longer, so it's probably a fair trade.)



Tip: even when I am posting using a real newsreader if I have spent some time
composing I always use some method of backing up what I am writing.
In most cases it is as simple as doing Ctrl-s (Save to Drafts) but on a web
interface it can be as simple as doing Ctrl-a,Ctrl-c so I at least have a copy
in the ClipBoard before doing a Send or a save to Drafts (recognizing that
failure of either operation can irretrievably destroy what it posts.) When I need
a checkpoint for more involved posts I may also open a New Notepad window
and paste the ClipBoard contents in there since the ClipBoard is too transitory
to be even a temporary backup. I always think back to a sign an old program
manager had posted over our common terminal: "Jesus saves every 5 minutes.
Do you?"



This seems to be the most recent thread that addresses the problem I'm
having, which is the inability to right-click to do anything after being in
an IE7 session for a while (and the concomitant inability for links that
attempt to open a new window or tab on their own to do so), so I'll give it a
shot here. I'm running Vista on a computer with 2 GB of RAM and integrated
laptop graphics (I would have spec'd the discrete memory, but the
pre-configured model was a deal) received straight from Sony on December 24.
Windows Update is running and everything save Office 2007 SP1 (which seems to
be confused because I used a shrinkwrapped key on the preinstalled version)
has been installed. Other than a Javascript chat room shareware client that I
ran on my previous computer for years without any issues and don't regularly
open in any case and the standard Flash, Java, and Acrobat add-ons, there's
nothing on the computer that didn't come with it. I don't have the bundled
Norton Anti-Virus enabled. I ran IE 7 on a PC with 512 MB of RAM running XP
SP2 and don't remember having this problem at all.

Like others, I see this behavior after I've opened (and in most cases
closed) a fair number of tabs over a period of an hour or two. I haven't
rebooted the computer to continue, but I do have to close IE completely and
often have to end the "iexplore.exe" process in Task Manager after closing
it. When I've done so, the process is usually using somewhere between 150,000
and 300,000 K, although after visting a real estate listings site that used a
Javascript command to open a secondary window with listing details and
looking at a fair number of listings, the amount of memory used when I forced
the process to close was somewhere above 700,000 K.

I admit that I haven't yet fulfilled the request in the macro that's been
deployed in a number of threads on similar topics that suggests running the
browser without add-ons and checking for viruses and malware, but since the
add-ons I see running are pretty standard and kind of necessary (except for
Google Toolbar, I'll grant you); I haven't visited anything other than a
limited number of standard and reputable sites, none of which have reported
hijacking; and others with this problem have seen it continue without any
add-ons enabled, I'm fairly confident that none of those suggestions would
resolve the issue.



Some add-ons such as the Google Toolbar cannot be disabled by that
diagnostic anyway. You would have to remove it to test what happens
by not having it.



When I've observed the behavior, I've tried to open Task Manager, but once
this is happening, Task Manager (and any other part of the OS) can't be
accessed until IE 7 is closed, so I can't say anything about what might be
occuring while it happens.


In that case keep Task Manager running all the time, if necessary running
with Option, Always on top but in tiny footprint mode with the window sized
to show just the statistics you are interested in. (Tiny footprint mode is
toggled by doubleclicking on the border.) Vista users may have better
tools. (I don't know; I don't have Vista.)


The CPU usage meter in the Sidebar doesn't report
anything unusual, but the RAM meter reports usage above 50% until IE 7 is
closed or the process is forced to close, if need be.

I'm not all that technical (I did desktop support in the mid-'90s, but that
was back when you didn't really have to know anything as long as you had
decent diagnostic skills), but I get the concept of a "memory leak," where
resources aren't released when they should be; and although I don't really
know anything about "GDI Objects," I also get that there might be a maximum
limit for them, although I'm not really using anything so heavily that I
should run into any kind of maximum limit. But since I'm not visiting sites
that operate in a way that should be unexpected (and opening a secondary
window for listing details isn't at all unusual) and I'm not doing anything
out of the ordinary (no "Mousekeys" or anything like that), this is something
for which I really don't see a supportable reason

Any suggestions on how I can ensure that resources are released when tabs
and/or windows are closed?

Thanks in advance for your help. I appreciate the effort.



You're welcome. Sounds like your case is worse than the OP's.
Tell us if the suggestion to close IE with the option to reopen it
again with the same tabs changes those statistics significantly?
If so, you probably have a leak.


HTH

Robert
---



"Robert Aldwinckle" wrote:

"telemeister" wrote in message
...
Thanks Robert,
I tried, but the problem seems to be effecting other parts of windows. For
example, I cannot access the run command, nor can I access the Control Panel
(I just get the standard could not execute beep). I also can't access
documents, drives or programs.


That's closer to the original symptom of a GDI Objects related shortage.
There could be something that you do on all windows which is causing it.
E.g. I once noticed that using Mousekeys to click caused it.


---



Have tried an experiment, and when I shutdown
IE7 (at least the affected windows) I can access everything. I recently
installed Nokia PC Suite with my Bluetooth, I shall try uninstalling and
seeing if the conflict is there - the system uses windows explorer to browse
the phone, so maybe it is the problem?! Will keep trying!
Thanks again


"Robert Aldwinckle" wrote:

"telemeister" wrote in message
...
Thanks for the quick response. Unfortunately it happens on sites where I can
normally right click. It's very strange, and a little frustrating.


Another cause can be a resource shortage of some kind.
E.g. use Task Manager to show all statistics and see
if one of the resource statistics (GDI Objects is a common one)
seems to have a peak where your symptom occurs.

E.g., supposedly 9,999 is an absolute maximum for GDI Objects
but some users report symptoms such as yours long before that.
I'm not sure what that means but I suspect it involves something more
that just one statistic's maximum. ; )

One thing you could try to see if it is a leak and potentially cause
less disruption than closing a few tabs is: close the whole window (Alt-F4)
with the prompt to restart with the same tabs. That would undoubtedly
have the best effect if closing the window also ended an iexplore.exe task
or if restarting starts a new task. E.g. I always get a new IE task when
starting IE using the Start menu. YMMV. A more reliable way to get
a new task is to use the -new switch on the command line (e.g. via the Run...
dialog.)


HTH

Robert
---



"Robert Aldwinckle" wrote:

"telemeister" wrote in message
...
Hi there,

Periodically I find that I am unable to right click in IE7 on any links. The
right click menu does not appear at all. I am not running Google Toolbar.
This usually (but not always) happens when I have multiple tabs open (which
is the point of tabs!) and can sometimes (again, not always) be resolved by
closing one or two of the tabs.

Just to reiterate, the right-click context menu does not appear at all (thus
I can't open in new window, open in new tab, save target, copy, paste etc.
etc.). The mouse is functioning properly, as it works in other programs. Can
anyone assist?


Certain web pages could cause that. They disable right-click via scripting.



Thanks












  #3 (permalink)  
Old March 2nd 08, 02:34 AM posted to microsoft.public.internetexplorer.general,microsoft.public.windows.vista.performance_maintenance
Bob
external usenet poster
 
Posts: 1,706
Default Problems with Right Clicking in IE7

Right-click on the IE shortcut icon and select the Start without add-ons option. You can then manage which add-ons are enabled, in Tools | Manage Add-ons, after you've started IE7.


If it solves the problem, enable them one at a time, testing as you go, to find the culprit. Third party toolbars are prime suspects.

------------

Got Vista problems or questions?
Start here.
http://www.vistax64.com/search.php

"Joe Banks" Joe wrote in message ...
Any new suggestions here? It seems several people have this problem (I have
the exact same issue as described by MD Metzger and others - happens every
single time I use IE for a few hours with multiple tabs). My only solution
is no solution at all but a workaround, I close IE and reboot. This has
happened with this computer, an HP running Vista, from day one.


 




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