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Windows Vista File Management Issues or questions in relation to Vista's file management. (microsoft.public.windows.vista.file_management) |
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PREVIEW HANDLER SURROGATE HOST
I have received an error message a number of times about this. Here is the
event code. Product Preview Handler Surrogate Host Problem Stopped working Date 2/27/2008 9:27 PM Status Report Sent Problem signature Problem Event Name: BEX Application Name: prevhost.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549b089 Fault Module Name: StackHash_c854 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 1d02ce05 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: c854 Additional Information 2: c81ce673833eae3403a92bdcd48737c3 Additional Information 3: 36bb Additional Information 4: 837d999a4449e273afd9253e5df85d79 Extra information about the problem Bucket ID: 18836102 |
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PREVIEW HANDLER SURROGATE HOST
The information you posted is from the Problem Reports and Solutions
component which is information and files that are sent directly to Microsoft to be entered into their internal database. This information is useless unless one has access to that internal database. What we can use here is information from the Event Viewer. Open Control Panel/Administrative Tools/Event Viewer. In the Event Viewer open Custom Views / Administrative Events. Look for any error events with a 'red' icon that correspond to the date/time of the error message. If you find any, double click the error message. At the bottom of that dialog box, press the Copy Button. Paste the results back here in a reply. Example: Log Name: Application Source: Application Error Date: 1/10/2008 12:54:52 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: xxx-PC Description: Faulting application WMIADAP.EXE, version 6.0.6000.16386, time stamp 0x4549af43, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000043, fault offset 0x00008fc7, process id 0xc5c, application start time 0x01c853cb07287de7. -- Ronnie Vernon Microsoft MVP Windows Desktop Experience "JDB369" wrote in message ... I have received an error message a number of times about this. Here is the event code. Product Preview Handler Surrogate Host Problem Stopped working Date 2/27/2008 9:27 PM Status Report Sent Problem signature Problem Event Name: BEX Application Name: prevhost.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549b089 Fault Module Name: StackHash_c854 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 1d02ce05 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: c854 Additional Information 2: c81ce673833eae3403a92bdcd48737c3 Additional Information 3: 36bb Additional Information 4: 837d999a4449e273afd9253e5df85d79 Extra information about the problem Bucket ID: 18836102 |