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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera



 
 
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  #1 (permalink)  
Old March 3rd 08, 05:57 PM posted to microsoft.public.windows.vista.hardware_devices
randy
external usenet poster
 
Posts: 152
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera

How do you report a manufacturer that claims that its hardware is compatible
with Vista, but in fact is not?
  #2 (permalink)  
Old March 3rd 08, 06:17 PM posted to microsoft.public.windows.vista.hardware_devices
Bob F.[_4_]
external usenet poster
 
Posts: 397
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera

"Randy" wrote in message
...
How do you report a manufacturer that claims that its hardware is
compatible
with Vista, but in fact is not?



To whom? Right now there is no official way or to anyone that can do
anything about it. Just word of mouth is all you can do. You might want to
contact the manufacturer directly. It may also be the case that it is just
your experience (opinion) that it isn't, and all the possible drivers and
other options haven't been exhausted. Or you may be right and community may
want to know about it to take steps where necessary.

--
BobF.

  #3 (permalink)  
Old March 3rd 08, 06:22 PM posted to microsoft.public.windows.vista.hardware_devices
Bob F.[_4_]
external usenet poster
 
Posts: 397
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera

"Randy" wrote in message
...
How do you report a manufacturer that claims that its hardware is
compatible
with Vista, but in fact is not?



Another thought. We need a better word then "compatible". This word could
mean it will reside in the same space as your item (system) and not
misbehave or interfere with it, or it could mean it will interoperated with
it, and even that might mean to different degrees. So how is such a
reporting service set up? To what standard? Who tests this? How do they
get funded? How do you get on and off the list? You see, you could create
a whole industry out of this. Remember the "COS dot"?

--
BobF.

  #4 (permalink)  
Old March 3rd 08, 06:26 PM posted to microsoft.public.windows.vista.hardware_devices
randy
external usenet poster
 
Posts: 152
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came

I have contacted D-Link directly, and they ultimately admitted that it does
not work. I did also extensively search for anyone who had a workaround to no
avail. This device is a fine one but it does not deserve either the 'works
with vista' or 'vista compatible' designation and people should know that.

"Bob F." wrote:

"Randy" wrote in message
...
How do you report a manufacturer that claims that its hardware is
compatible
with Vista, but in fact is not?



To whom? Right now there is no official way or to anyone that can do
anything about it. Just word of mouth is all you can do. You might want to
contact the manufacturer directly. It may also be the case that it is just
your experience (opinion) that it isn't, and all the possible drivers and
other options haven't been exhausted. Or you may be right and community may
want to know about it to take steps where necessary.

--
BobF.

  #5 (permalink)  
Old March 3rd 08, 06:40 PM posted to microsoft.public.windows.vista.hardware_devices
randy
external usenet poster
 
Posts: 152
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came

to be more specific, by compatibility I am talking about function 1 for a
camera. that would be the ability to see things with it at all. let alone the
other functions like controlling it or motion detection. all of those things
do work with XP or windows 2000, but not Vista. Not at all.

"Bob F." wrote:

"Randy" wrote in message
...
How do you report a manufacturer that claims that its hardware is
compatible
with Vista, but in fact is not?



Another thought. We need a better word then "compatible". This word could
mean it will reside in the same space as your item (system) and not
misbehave or interfere with it, or it could mean it will interoperated with
it, and even that might mean to different degrees. So how is such a
reporting service set up? To what standard? Who tests this? How do they
get funded? How do you get on and off the list? You see, you could create
a whole industry out of this. Remember the "COS dot"?

--
BobF.

  #6 (permalink)  
Old March 3rd 08, 06:46 PM posted to microsoft.public.windows.vista.hardware_devices
Bob F.[_4_]
external usenet poster
 
Posts: 397
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came

"Randy" wrote in message
...
I have contacted D-Link directly, and they ultimately admitted that it does
not work. I did also extensively search for anyone who had a workaround to
no
avail. This device is a fine one but it does not deserve either the 'works
with vista' or 'vista compatible' designation and people should know that.

"Bob F." wrote:

"Randy" wrote in message
...
How do you report a manufacturer that claims that its hardware is
compatible
with Vista, but in fact is not?



To whom? Right now there is no official way or to anyone that can do
anything about it. Just word of mouth is all you can do. You might want
to
contact the manufacturer directly. It may also be the case that it is
just
your experience (opinion) that it isn't, and all the possible drivers and
other options haven't been exhausted. Or you may be right and community
may
want to know about it to take steps where necessary.

--
BobF.



Did they say what it was about it that does not work? You very often have a
situation that a manufacturer produces a product that does not quit comply
to a standard. A long time may go by and the deficiency never discovered.
Then when another manufacturer uses a feature that demand performance from
the old product, it fails. So where's the problem? I believe it's with the
original product. Most people blame the last guy on the block. After all
"everything was working just fine 'til you got here!". See the problem? In
this case, there might be a problem with IPv6. It was slow to roll out, not
many manufacturers observed it and now that it's being implemented, it's
"breaking" the router. Is this Vista's fault? I don't no if it's anyone's
fault, it's just the nature of things when technologies roll out in an
uncoordinated fashion and the technology is very difficult to understand by
most.

You know, I've been around for a while and I look at all the new technology,
and being a technology officer in a fortune 500 company, now retired, I am
amazed that any of this works at all. Do you realize how complicated things
have gotten and how fast things are rolling out? We need to stand back and
put things into perspective and give the industry a break, and have some
patience. Sorry ... of the soap box now.

--
BobF.

  #7 (permalink)  
Old March 3rd 08, 06:55 PM posted to microsoft.public.windows.vista.hardware_devices
Barb Bowman
external usenet poster
 
Posts: 1,371
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera

did you download the vista compatible software and update to the
Vista compatible firmware?
http://www.dlink.com/products/suppor...0#applications



On Mon, 3 Mar 2008 09:57:01 -0800, Randy
wrote:

How do you report a manufacturer that claims that its hardware is compatible
with Vista, but in fact is not?

--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
  #8 (permalink)  
Old March 3rd 08, 07:06 PM posted to microsoft.public.windows.vista.hardware_devices
Bob F.[_4_]
external usenet poster
 
Posts: 397
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came

"Randy" wrote in message
...
to be more specific, by compatibility I am talking about function 1 for a
camera. that would be the ability to see things with it at all. let alone
the
other functions like controlling it or motion detection. all of those
things
do work with XP or windows 2000, but not Vista. Not at all.

"Bob F." wrote:

"Randy" wrote in message
...
How do you report a manufacturer that claims that its hardware is
compatible
with Vista, but in fact is not?



Another thought. We need a better word then "compatible". This word
could
mean it will reside in the same space as your item (system) and not
misbehave or interfere with it, or it could mean it will interoperated
with
it, and even that might mean to different degrees. So how is such a
reporting service set up? To what standard? Who tests this? How do
they
get funded? How do you get on and off the list? You see, you could
create
a whole industry out of this. Remember the "COS dot"?

--
BobF.


Ah...here is even another view of the problem when there is no open
standard, and the two manufacturers have to agree and keep in sync with each
other. If one doesn't want to play, or keep up, the other can do nothing
about it and the customer suffers.
--
BobF.

  #9 (permalink)  
Old April 12th 09, 12:36 AM posted to microsoft.public.windows.vista.hardware_devices
autostick
external usenet poster
 
Posts: 1
Default Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera


Bob F.;633402 Wrote:
"Randy" Randy@xxxxxx wrote in message
news:A3A3438B-994A-4CAE-B037-F008D59DB65C@xxxxxx
to be more specific, by compatibility I am talking about function 1

for a
camera. that would be the ability to see things with it at all. let

alone
the
other functions like controlling it or motion detection. all of those
things
do work with XP or windows 2000, but not Vista. Not at all.

"Bob F." wrote:

"Randy" Randy@xxxxxx wrote in message
news:684AE7C1-F677-43E3-9DCA-F1E7C5D43E26@xxxxxx


Another thought. We need a better word then "compatible". This word
could
mean it will reside in the same space as your item (system) and not
misbehave or interfere with it, or it could mean it will
interoperated
with
it, and even that might mean to different degrees. So how is such a
reporting service set up? To what standard? Who tests this? How do
they
get funded? How do you get on and off the list? You see, you could
create
a whole industry out of this. Remember the "COS dot"?

--
BobF.


Ah...here is even another view of the problem when there is no open
standard, and the two manufacturers have to agree and keep in sync
with each
other. If one doesn't want to play, or keep up, the other can do
nothing
about it and the customer suffers.
--
BobF.

I verified that the DLink DCS-5300 does not work with any version of
Vista. This means the web interface will not even load, just get a page
not found error. This is curious since there is no software on the
Vista machine, it is entirely web interface. It is not a firewall
issue, as that is disabled, and all relevant ports are open.
I upgraded the firmware to the most recent version and still no luck.
I can see the web cam fine using an old XP OS on a nearby computer, but
this is unworkable since all my stuff is on Vista machines. Can I use
the B1 firmware instead of the A1 firmware, as that has a reference to
vista compatibility in it.
I am bumping this thread in the hope that somebody may have a
workaround by now. Please help if you can.


--
autostick
 




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