Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera
How do you report a manufacturer that claims that its hardware is compatible
with Vista, but in fact is not? |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera
"Randy" wrote in message
... How do you report a manufacturer that claims that its hardware is compatible with Vista, but in fact is not? To whom? Right now there is no official way or to anyone that can do anything about it. Just word of mouth is all you can do. You might want to contact the manufacturer directly. It may also be the case that it is just your experience (opinion) that it isn't, and all the possible drivers and other options haven't been exhausted. Or you may be right and community may want to know about it to take steps where necessary. -- BobF. |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera
"Randy" wrote in message
... How do you report a manufacturer that claims that its hardware is compatible with Vista, but in fact is not? Another thought. We need a better word then "compatible". This word could mean it will reside in the same space as your item (system) and not misbehave or interfere with it, or it could mean it will interoperated with it, and even that might mean to different degrees. So how is such a reporting service set up? To what standard? Who tests this? How do they get funded? How do you get on and off the list? You see, you could create a whole industry out of this. Remember the "COS dot"? -- BobF. |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came
I have contacted D-Link directly, and they ultimately admitted that it does
not work. I did also extensively search for anyone who had a workaround to no avail. This device is a fine one but it does not deserve either the 'works with vista' or 'vista compatible' designation and people should know that. "Bob F." wrote: "Randy" wrote in message ... How do you report a manufacturer that claims that its hardware is compatible with Vista, but in fact is not? To whom? Right now there is no official way or to anyone that can do anything about it. Just word of mouth is all you can do. You might want to contact the manufacturer directly. It may also be the case that it is just your experience (opinion) that it isn't, and all the possible drivers and other options haven't been exhausted. Or you may be right and community may want to know about it to take steps where necessary. -- BobF. |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came
to be more specific, by compatibility I am talking about function 1 for a
camera. that would be the ability to see things with it at all. let alone the other functions like controlling it or motion detection. all of those things do work with XP or windows 2000, but not Vista. Not at all. "Bob F." wrote: "Randy" wrote in message ... How do you report a manufacturer that claims that its hardware is compatible with Vista, but in fact is not? Another thought. We need a better word then "compatible". This word could mean it will reside in the same space as your item (system) and not misbehave or interfere with it, or it could mean it will interoperated with it, and even that might mean to different degrees. So how is such a reporting service set up? To what standard? Who tests this? How do they get funded? How do you get on and off the list? You see, you could create a whole industry out of this. Remember the "COS dot"? -- BobF. |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came
"Randy" wrote in message
... I have contacted D-Link directly, and they ultimately admitted that it does not work. I did also extensively search for anyone who had a workaround to no avail. This device is a fine one but it does not deserve either the 'works with vista' or 'vista compatible' designation and people should know that. "Bob F." wrote: "Randy" wrote in message ... How do you report a manufacturer that claims that its hardware is compatible with Vista, but in fact is not? To whom? Right now there is no official way or to anyone that can do anything about it. Just word of mouth is all you can do. You might want to contact the manufacturer directly. It may also be the case that it is just your experience (opinion) that it isn't, and all the possible drivers and other options haven't been exhausted. Or you may be right and community may want to know about it to take steps where necessary. -- BobF. Did they say what it was about it that does not work? You very often have a situation that a manufacturer produces a product that does not quit comply to a standard. A long time may go by and the deficiency never discovered. Then when another manufacturer uses a feature that demand performance from the old product, it fails. So where's the problem? I believe it's with the original product. Most people blame the last guy on the block. After all "everything was working just fine 'til you got here!". See the problem? In this case, there might be a problem with IPv6. It was slow to roll out, not many manufacturers observed it and now that it's being implemented, it's "breaking" the router. Is this Vista's fault? I don't no if it's anyone's fault, it's just the nature of things when technologies roll out in an uncoordinated fashion and the technology is very difficult to understand by most. You know, I've been around for a while and I look at all the new technology, and being a technology officer in a fortune 500 company, now retired, I am amazed that any of this works at all. Do you realize how complicated things have gotten and how fast things are rolling out? We need to stand back and put things into perspective and give the industry a break, and have some patience. Sorry ... of the soap box now. -- BobF. |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera
did you download the vista compatible software and update to the
Vista compatible firmware? http://www.dlink.com/products/suppor...0#applications On Mon, 3 Mar 2008 09:57:01 -0800, Randy wrote: How do you report a manufacturer that claims that its hardware is compatible with Vista, but in fact is not? -- Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Came
"Randy" wrote in message
... to be more specific, by compatibility I am talking about function 1 for a camera. that would be the ability to see things with it at all. let alone the other functions like controlling it or motion detection. all of those things do work with XP or windows 2000, but not Vista. Not at all. "Bob F." wrote: "Randy" wrote in message ... How do you report a manufacturer that claims that its hardware is compatible with Vista, but in fact is not? Another thought. We need a better word then "compatible". This word could mean it will reside in the same space as your item (system) and not misbehave or interfere with it, or it could mean it will interoperated with it, and even that might mean to different degrees. So how is such a reporting service set up? To what standard? Who tests this? How do they get funded? How do you get on and off the list? You see, you could create a whole industry out of this. Remember the "COS dot"? -- BobF. Ah...here is even another view of the problem when there is no open standard, and the two manufacturers have to agree and keep in sync with each other. If one doesn't want to play, or keep up, the other can do nothing about it and the customer suffers. -- BobF. |
|
|||
Vista Hardware Incompatibility - D-Link DCS-5300 Internet Camera
Bob F.;633402 Wrote: "Randy" Randy@xxxxxx wrote in message news:A3A3438B-994A-4CAE-B037-F008D59DB65C@xxxxxx to be more specific, by compatibility I am talking about function 1 for a camera. that would be the ability to see things with it at all. let alone the other functions like controlling it or motion detection. all of those things do work with XP or windows 2000, but not Vista. Not at all. "Bob F." wrote: "Randy" Randy@xxxxxx wrote in message news:684AE7C1-F677-43E3-9DCA-F1E7C5D43E26@xxxxxx Another thought. We need a better word then "compatible". This word could mean it will reside in the same space as your item (system) and not misbehave or interfere with it, or it could mean it will interoperated with it, and even that might mean to different degrees. So how is such a reporting service set up? To what standard? Who tests this? How do they get funded? How do you get on and off the list? You see, you could create a whole industry out of this. Remember the "COS dot"? -- BobF. Ah...here is even another view of the problem when there is no open standard, and the two manufacturers have to agree and keep in sync with each other. If one doesn't want to play, or keep up, the other can do nothing about it and the customer suffers. -- BobF. I verified that the DLink DCS-5300 does not work with any version of Vista. This means the web interface will not even load, just get a page not found error. This is curious since there is no software on the Vista machine, it is entirely web interface. It is not a firewall issue, as that is disabled, and all relevant ports are open. I upgraded the firmware to the most recent version and still no luck. I can see the web cam fine using an old XP OS on a nearby computer, but this is unworkable since all my stuff is on Vista machines. Can I use the B1 firmware instead of the A1 firmware, as that has a reference to vista compatibility in it. I am bumping this thread in the hope that somebody may have a workaround by now. Please help if you can. -- autostick |