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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Thunking Spooler APIS from 32 to 64 Process has Stopped Working
Hi,
I have Windows Vistax64 and recently I have been receiving the above message every time I try to open an Office application, Office 2003 32-bit is installed. If I remove all the printers I don't get this message, but if I add a network printer which has a Vistax64 bit driver I will start getting the error again. This has only been happening this week, maybe after some updates were installed. Does anyone have a solution? Chris. |
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Thunking Spooler APIS from 32 to 64 Process has Stopped Working
These are the entries in the windowsupdate.log file:
2008-03-03 08:54:47:070 544 3c0 Agent ************* 2008-03-03 08:54:47:070 544 3c0 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates] 2008-03-03 08:54:47:070 544 3c0 Agent ********* 2008-03-03 08:54:47:070 544 3c0 Agent * Updates to install = 5 2008-03-03 08:54:47:117 544 10a8 AU AU received handle event 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Security Update for Microsoft Office Word 2003 (KB943983) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {B0A19737-38A6-45AE-B2D9-B3B4874BA86B}.101 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {2631CB2A-8A93-496B-ADB8-731C6ED9E3BF}.101 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Security Update for Office 2003 (KB945185) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {F5D6B773-713D-440B-A7CE-4EB66533F0EE}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Update for Outlook Junk Email Filter 2003 (KB944941) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {C903FA8C-EC08-4366-804A-115F244C5C2D}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {7E6D09A5-FBBA-4E71-BFD9-3C852CFF9BA0}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Security Update for Microsoft Office Publisher 2003 (KB946254) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {EF1EEA96-5EA9-4157-BE05-394B6981987D}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {AA98D401-BAC2-4069-B29B-01BE3425E2D6}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Update for Office 2003 (KB907417) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {DE84F67C-3AEB-4E26-8D46-89088F6E62AF}.100 "Kentucky" wrote: Hi, I have Windows Vistax64 and recently I have been receiving the above message every time I try to open an Office application, Office 2003 32-bit is installed. If I remove all the printers I don't get this message, but if I add a network printer which has a Vistax64 bit driver I will start getting the error again. This has only been happening this week, maybe after some updates were installed. Does anyone have a solution? Chris. |
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Thunking Spooler APIS from 32 to 64 Process has Stopped Working
I have posted the events from windowsupdate.log below:
2008-03-03 08:54:47:070 544 3c0 Agent ************* 2008-03-03 08:54:47:070 544 3c0 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates] 2008-03-03 08:54:47:070 544 3c0 Agent ********* 2008-03-03 08:54:47:070 544 3c0 Agent * Updates to install = 5 2008-03-03 08:54:47:117 544 10a8 AU AU received handle event 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Security Update for Microsoft Office Word 2003 (KB943983) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {B0A19737-38A6-45AE-B2D9-B3B4874BA86B}.101 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {2631CB2A-8A93-496B-ADB8-731C6ED9E3BF}.101 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Security Update for Office 2003 (KB945185) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {F5D6B773-713D-440B-A7CE-4EB66533F0EE}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Update for Outlook Junk Email Filter 2003 (KB944941) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {C903FA8C-EC08-4366-804A-115F244C5C2D}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {7E6D09A5-FBBA-4E71-BFD9-3C852CFF9BA0}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Security Update for Microsoft Office Publisher 2003 (KB946254) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {EF1EEA96-5EA9-4157-BE05-394B6981987D}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {AA98D401-BAC2-4069-B29B-01BE3425E2D6}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Title = Update for Office 2003 (KB907417) 2008-03-03 08:54:47:304 544 3c0 Agent * UpdateId = {79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100 2008-03-03 08:54:47:304 544 3c0 Agent * Bundles 1 updates: 2008-03-03 08:54:47:304 544 3c0 Agent * {DE84F67C-3AEB-4E26-8D46-89088F6E62AF}.100 "Kentucky" wrote: Hi, I have Windows Vistax64 and recently I have been receiving the above message every time I try to open an Office application, Office 2003 32-bit is installed. If I remove all the printers I don't get this message, but if I add a network printer which has a Vistax64 bit driver I will start getting the error again. This has only been happening this week, maybe after some updates were installed. Does anyone have a solution? Chris. |
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Thunking Spooler APIS from 32 to 64 Process has Stopped Working
Hi,
I have deleted the following updates, but still get this problem: KB946254 KB944941 KB943983 Updates KB907417 and KB945185 can't be deleted. I would appreciate some help with this. Chris. "Kentucky" wrote: Hi, I have Windows Vistax64 and recently I have been receiving the above message every time I try to open an Office application, Office 2003 32-bit is installed. If I remove all the printers I don't get this message, but if I add a network printer which has a Vistax64 bit driver I will start getting the error again. This has only been happening this week, maybe after some updates were installed. Does anyone have a solution? Chris. |
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Thunking Spooler APIS from 32 to 64 Process has Stopped Working
I assume the 64 bit programs like notepad can print. Make sure you are not
running the 32 bit app by opening task manager. Anything with *32 is not x64. http://support.microsoft.com/kb/941962/en-us You experience problems when you try to print a document in a 32-bit program on a computer that is running a 64-bit version of Windows Vista -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "Kentucky" wrote in message ... Hi, I have deleted the following updates, but still get this problem: KB946254 KB944941 KB943983 Updates KB907417 and KB945185 can't be deleted. I would appreciate some help with this. Chris. "Kentucky" wrote: Hi, I have Windows Vistax64 and recently I have been receiving the above message every time I try to open an Office application, Office 2003 32-bit is installed. If I remove all the printers I don't get this message, but if I add a network printer which has a Vistax64 bit driver I will start getting the error again. This has only been happening this week, maybe after some updates were installed. Does anyone have a solution? Chris. |
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Thunking Spooler APIS from 32 to 64 Process has Stopped Working
Try enabling the following:
Click Start Control panel Internet Options Advanced Tab Security section. Select the following three options: 1. Allow active content fro CDs to run on My Computer* 2. Allow active content to run files on My Computer* 3. Allow software to run or install even if the signature is invalid. See if this helps |
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Thunking Spooler APIS from 32 to 64 Process has Stopped Workin
"Alan Morris [MSFT]" wrote:
I assume the 64 bit programs like notepad can print. Make sure you are not running the 32 bit app by opening task manager. Anything with *32 is not x64. http://support.microsoft.com/kb/941962/en-us You experience problems when you try to print a document in a 32-bit program on a computer that is running a 64-bit version of Windows Vista Does not apply to my system (per the hotfix after I tried to install). Vista Business x64 w/SP1 and patched/up to date. Office 2007 + Visio 2007 + Project 2007 Savin c4540 multi function printer using PCL6 drivers for Vista x64 printing from Excel and Project (and other Office 2007) fails with the "Thunking Spooler APIS from 32 to 64 Process has stopped working" error message. printing from notepad to Savin reports invalid handle printing from notepad to HP LJ 4000N is VERY VERY SLOW and works 50% of the time. Very frustrating - especially since this is my introduction to Vista. If Vista can't print, it's a deal killer. I have to be able to print reliably. So far, I can't print reliably. |