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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Windows Vista Home Premium
After starting windows it freezes (can still move mouse but screen is unresponsive) or blue screens (Something like: An error has occured and Windows is shutting down to prevent further damage) anywhere from 10seconds into starting to 30 minutes. I reinstalled Windows and still have the same problem. |
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Hi,
I reinstalled Windows and still have the same problem. A big clue. Either some of the software you reinstalled afterwards is problematic, or you have a hardware failure. Due to the timing you mention, I guess you have an overheating issue and the system shuts down to prevent damage to affected components. The solution here would be to check fans for proper operation, that vents are clear, and make sure there is amply air flow around the system. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Waterfall Angel" Waterfall wrote in message ... Windows Vista Home Premium After starting windows it freezes (can still move mouse but screen is unresponsive) or blue screens (Something like: An error has occured and Windows is shutting down to prevent further damage) anywhere from 10seconds into starting to 30 minutes. I reinstalled Windows and still have the same problem. |
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Fans are fine. I forgot to mention computer works fine in safe mode.
"Rick Rogers" wrote: Hi, I reinstalled Windows and still have the same problem. A big clue. Either some of the software you reinstalled afterwards is problematic, or you have a hardware failure. Due to the timing you mention, I guess you have an overheating issue and the system shuts down to prevent damage to affected components. The solution here would be to check fans for proper operation, that vents are clear, and make sure there is amply air flow around the system. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Waterfall Angel" Waterfall wrote in message ... Windows Vista Home Premium After starting windows it freezes (can still move mouse but screen is unresponsive) or blue screens (Something like: An error has occured and Windows is shutting down to prevent further damage) anywhere from 10seconds into starting to 30 minutes. I reinstalled Windows and still have the same problem. |
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Hi Angel,
My first thoughts would be as Rick says. However, by stating that your computer works when in safe mode, this indicates to me that it is a driver problem. In safe mode, all 3rd party drivers are disabled and the system runs using the drivers as supplied on the Vista installation disk. Common drivers that can cause problems are sound, graphics and chipset drivers. What are your system specifications (sound, graphics and chipset)? What are the driver versions that you are currently using for them? If any of them are BETA drivers, then this might explain your problem. What are the dates of the drivers? The more details that you can supply, the better chance there is of someone being able to help you. Dwarf "Waterfall Angel" wrote: Fans are fine. I forgot to mention computer works fine in safe mode. "Rick Rogers" wrote: Hi, I reinstalled Windows and still have the same problem. A big clue. Either some of the software you reinstalled afterwards is problematic, or you have a hardware failure. Due to the timing you mention, I guess you have an overheating issue and the system shuts down to prevent damage to affected components. The solution here would be to check fans for proper operation, that vents are clear, and make sure there is amply air flow around the system. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Waterfall Angel" Waterfall wrote in message ... Windows Vista Home Premium After starting windows it freezes (can still move mouse but screen is unresponsive) or blue screens (Something like: An error has occured and Windows is shutting down to prevent further damage) anywhere from 10seconds into starting to 30 minutes. I reinstalled Windows and still have the same problem. |