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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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I wanted to see if my HP 450 series printer would work with Pre RC1 build. I saw that it had drivers so I let it install. If I open a PDF file and print it works fine and if I print from paint it works but if I print from Windows Photo Gallery it prints 5 or 6 dots and thats all. I will Install my EPSON printer which worked in public build and see if I have the same problem but thought I throw this problem out to see if anyone had the same problem -- danbrown ------------------------------------------------------------------------ danbrown's Profile: http://vista64.net/forums/member.php?userid=5 View this thread: http://vista64.net/forums/showthread.php?t=14978 |
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I installed the Epson printer and it works with Windows Picture Viewer so it must be something with the HP 450 series printer. Could this be a driver problem. -- danbrown ------------------------------------------------------------------------ danbrown's Profile: http://vista64.net/forums/member.php?userid=5 View this thread: http://vista64.net/forums/showthread.php?t=14978 |
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I submitted feedback to Microsoft but dont expect any help from them. Has anyone got any suggestions? Is there a setting that I'm missing. Should I try a driver for a different model? I know the XP drivers dont work. -- danbrown ------------------------------------------------------------------------ danbrown's Profile: http://vista64.net/forums/member.php?userid=5 View this thread: http://vista64.net/forums/showthread.php?t=14978 |
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Hi Dan,
I was able to reproduce your issue on Vista RC1 with the dj450. The problem does seem to be unique to this device, other USB printers I tried worked fine. I'll have a developer look into it. I'm assuming that you meant a PNG file, not a PDF though. I was able to reproduce the problem with a PNG file. Printing from Mspaint and Adobe Photoshop worked fine, but not from Windows Photo Gallery. I'll post again when I know more information. Thank you for your patience. Tom Aaron Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "danbrown" wrote in message ... I wanted to see if my HP 450 series printer would work with Pre RC1 build. I saw that it had drivers so I let it install. If I open a PDF file and print it works fine and if I print from paint it works but if I print from Windows Photo Gallery it prints 5 or 6 dots and thats all. I will Install my EPSON printer which worked in public build and see if I have the same problem but thought I throw this problem out to see if anyone had the same problem -- danbrown ------------------------------------------------------------------------ danbrown's Profile: http://vista64.net/forums/member.php?userid=5 View this thread: http://vista64.net/forums/showthread.php?t=14978 |
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Just an update on this. The problem has been discovered and it affects
multiple HP drivers printing via Photo Gallery. A fix will be checked in soon. Tom Aaron -- Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Tom Aaron [MSFT]" wrote in message ... Hi Dan, I was able to reproduce your issue on Vista RC1 with the dj450. The problem does seem to be unique to this device, other USB printers I tried worked fine. I'll have a developer look into it. I'm assuming that you meant a PNG file, not a PDF though. I was able to reproduce the problem with a PNG file. Printing from Mspaint and Adobe Photoshop worked fine, but not from Windows Photo Gallery. I'll post again when I know more information. Thank you for your patience. Tom Aaron Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "danbrown" wrote in message ... I wanted to see if my HP 450 series printer would work with Pre RC1 build. I saw that it had drivers so I let it install. If I open a PDF file and print it works fine and if I print from paint it works but if I print from Windows Photo Gallery it prints 5 or 6 dots and thats all. I will Install my EPSON printer which worked in public build and see if I have the same problem but thought I throw this problem out to see if anyone had the same problem -- danbrown ------------------------------------------------------------------------ danbrown's Profile: http://vista64.net/forums/member.php?userid=5 View this thread: http://vista64.net/forums/showthread.php?t=14978 |
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Final update. This has been fixed in latest builds. I verified with a Hp
dj450 this morning. -- Tom Aaron ------------------------ Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto "Tom Aaron [MSFT]" wrote in message ... Just an update on this. The problem has been discovered and it affects multiple HP drivers printing via Photo Gallery. A fix will be checked in soon. Tom Aaron -- Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Tom Aaron [MSFT]" wrote in message ... Hi Dan, I was able to reproduce your issue on Vista RC1 with the dj450. The problem does seem to be unique to this device, other USB printers I tried worked fine. I'll have a developer look into it. I'm assuming that you meant a PNG file, not a PDF though. I was able to reproduce the problem with a PNG file. Printing from Mspaint and Adobe Photoshop worked fine, but not from Windows Photo Gallery. I'll post again when I know more information. Thank you for your patience. Tom Aaron Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "danbrown" wrote in message ... I wanted to see if my HP 450 series printer would work with Pre RC1 build. I saw that it had drivers so I let it install. If I open a PDF file and print it works fine and if I print from paint it works but if I print from Windows Photo Gallery it prints 5 or 6 dots and thats all. I will Install my EPSON printer which worked in public build and see if I have the same problem but thought I throw this problem out to see if anyone had the same problem -- danbrown ------------------------------------------------------------------------ danbrown's Profile: http://vista64.net/forums/member.php?userid=5 View this thread: http://vista64.net/forums/showthread.php?t=14978 |