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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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When I boot up my computer (a Dell Inspiron 530s running Vista Home Premium)
two error messages pop up. They both say RunDLL at the top and say this in the middle: C:\Users\Isaac\AppData\Local\Temp\(in here one says ddaby.dll and the other says awtss.dll) The specific module could not be found. Should i be worried about this? If so, how do i get rid of it? |
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vakama380 wrote:
When I boot up my computer (a Dell Inspiron 530s running Vista Home Premium) two error messages pop up. They both say RunDLL at the top and say this in the middle: C:\Users\Isaac\AppData\Local\Temp\(in here one says ddaby.dll and the other says awtss.dll) The specific module could not be found. Should i be worried about this? If so, how do i get rid of it? The ddaby.dll is part of the nasty Virtumonde malware and the awtss.dll is part of the WinFixer malware. If you have already cleaned up your machine then references to these files were left in Startup. If you have *not* done extensive malware removal, then you need to do so. Go to the BleepingComputer site below and look up how to remove Virtumonde and WinFixer. You might also want to review my general malware removal steps at the link that follows BleepingComputer. Or just register at BleepingComputer to get guided help. http://www.bleepingcomputer.com/forums/forum55.html http://www.elephantboycomputers.com/...moving_Malware Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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"Malke" wrote: If you have already cleaned up your machine then references to these files were left in startup. Can i remove them from startup? |
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vakama380 wrote:
"Malke" wrote: If you have already cleaned up your machine then references to these files were left in startup. Can i remove them from startup? You can try but if you haven't cleaned up your machine per the links I already gave you the malware is just going to respawn. Simply removing those particular .dlls from Startup on an infected machine is going to do diddly-squat. However, here is information on managing your Startup: Start OrbStart Search boxmsconfig [enter] If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". Important - Do not use the System Configuration Utility to stop processes. Instead, use StartRunservices.msc [enter] and do not stop any services unless you really, really know what you're doing. The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sys...s/default.mspx - Autoruns Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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"Malke" wrote: If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". This is very confusing to me. First of all, am I just supposed to look at my startup, or am I supposed to disable the rundll programs. Secondly, I need to allow what? To tick what box? Please help as I am quite confused. |
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vakama380 wrote:
"Malke" wrote: If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". This is very confusing to me. First of all, am I just supposed to look at my startup, or am I supposed to disable the rundll programs. Secondly, I need to allow what? To tick what box? Please help as I am quite confused. You are supposed to first ensure that your computer is virus/malware-free. I don't believe you've done that. Of course I don't know that for certain, but it's an educated guess. As I told you in my very first post, if you don't understand any of this - and there's no shame in admitting this isn't your cup of tea - take the machine to a computer professional for cleanup/repair. There's really nothing else that can be done for you by someone who can't work with your computer directly. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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"Malke" wrote: vakama380 wrote: "Malke" wrote: If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". This is very confusing to me. First of all, am I just supposed to look at my startup, or am I supposed to disable the rundll programs. Secondly, I need to allow what? To tick what box? Please help as I am quite confused. You are supposed to first ensure that your computer is virus/malware-free. I don't believe you've done that. Of course I don't know that for certain, but it's an educated guess. As I told you in my very first post, if you don't understand any of this - and there's no shame in admitting this isn't your cup of tea - take the machine to a computer professional for cleanup/repair. There's really nothing else that can be done for you by someone who can't work with your computer directly. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! I fogot to tell you that I ran a vundo scan that I got from BleepingComputer after searching for Virtumonde. It came up with a thread that said "How To Remove Winfixer / Virtumonde / Msevents / Trojan.vundo.b" and the scan file was on there. I searched and it came up with nothing. Sorry for not telling you and probably getting you frustrated by thinking I was being dumb or something. |
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"Malke" wrote: vakama380 wrote: "Malke" wrote: If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". This is very confusing to me. First of all, am I just supposed to look at my startup, or am I supposed to disable the rundll programs. Secondly, I need to allow what? To tick what box? Please help as I am quite confused. You are supposed to first ensure that your computer is virus/malware-free. I don't believe you've done that. Of course I don't know that for certain, but it's an educated guess. As I told you in my very first post, if you don't understand any of this - and there's no shame in admitting this isn't your cup of tea - take the machine to a computer professional for cleanup/repair. There's really nothing else that can be done for you by someone who can't work with your computer directly. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! Also, I think i just got what you were saying. |