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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

Get an error to install scanner drivers for a Canon MP500



 
 
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  #1 (permalink)  
Old October 12th 06, 01:52 AM posted to microsoft.public.windows.vista.print_fax_scan
Jerry P
external usenet poster
 
Posts: 117
Default Get an error to install scanner drivers for a Canon MP500

Hi all
Here is a funny one. all the past version of Vista I had no problems at all
on a HP M7470N and a Dell 8400.

I installed the program for the MP500 printer/scanner.

The printer works just fine, when I try to scan anything, I get a error to
install the scanner drivers?!?!?

Checking in system\hardware all drivers are installed and working
properly???????

I know some computer genius can help
thanks in advance
Jerry



  #2 (permalink)  
Old October 12th 06, 06:01 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Get an error to install scanner drivers for a Canon MP500

does this work if you use the drivers that come with Vista?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Jerry P" wrote in message
...
Hi all
Here is a funny one. all the past version of Vista I had no problems at
all on a HP M7470N and a Dell 8400.

I installed the program for the MP500 printer/scanner.

The printer works just fine, when I try to scan anything, I get a error to
install the scanner drivers?!?!?

Checking in system\hardware all drivers are installed and working
properly???????

I know some computer genius can help
thanks in advance
Jerry





  #3 (permalink)  
Old October 13th 06, 01:30 PM posted to microsoft.public.windows.vista.print_fax_scan
Jerry P
external usenet poster
 
Posts: 117
Default Get an error to install scanner drivers for a Canon MP500

Same thing, using Vista drivers
Do you have any ideas?
Thanks for any support
Jerry P

"Alan Morris [MSFT]" wrote in message
...
does this work if you use the drivers that come with Vista?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Jerry P" wrote in message
...
Hi all
Here is a funny one. all the past version of Vista I had no problems at
all on a HP M7470N and a Dell 8400.

I installed the program for the MP500 printer/scanner.

The printer works just fine, when I try to scan anything, I get a error
to install the scanner drivers?!?!?

Checking in system\hardware all drivers are installed and working
properly???????

I know some computer genius can help
thanks in advance
Jerry






  #4 (permalink)  
Old October 13th 06, 01:34 PM posted to microsoft.public.windows.vista.print_fax_scan
Jerry P
external usenet poster
 
Posts: 117
Default Get an error to install scanner drivers for a Canon MP500

No I get the same error with the Vista drivers
Jerry P

"Jerry P" wrote in message
...
Hi all
Here is a funny one. all the past version of Vista I had no problems at
all on a HP M7470N and a Dell 8400.

I installed the program for the MP500 printer/scanner.

The printer works just fine, when I try to scan anything, I get a error to
install the scanner drivers?!?!?

Checking in system\hardware all drivers are installed and working
properly???????

I know some computer genius can help
thanks in advance
Jerry




  #5 (permalink)  
Old November 17th 06, 08:11 PM posted to microsoft.public.windows.vista.print_fax_scan
Justin Shupp
external usenet poster
 
Posts: 6
Default Get an error to install scanner drivers for a Canon MP500

Yes, I just figured out a solution. If you open the printer properties for
the mp500, click the Advanced tab. Then by the driver option, select "new
driver" and browse to the location were you are keeping the downloaded
drivers. Browse through until you find the "mp500pr.inf" file (in the
mp500xp102usz" directory. Select that, then select the Canon MP500 SERIES
printer and hit apply. Close the properties window and you should be able
to run MP Navigator now.

It worked for me. YMMV.

Justin


"Jerry P" wrote in message
...
No I get the same error with the Vista drivers
Jerry P

"Jerry P" wrote in message
...
Hi all
Here is a funny one. all the past version of Vista I had no problems at
all on a HP M7470N and a Dell 8400.

I installed the program for the MP500 printer/scanner.

The printer works just fine, when I try to scan anything, I get a error
to install the scanner drivers?!?!?

Checking in system\hardware all drivers are installed and working
properly???????

I know some computer genius can help
thanks in advance
Jerry




  #6 (permalink)  
Old November 19th 06, 04:24 PM posted to microsoft.public.windows.vista.print_fax_scan
Jerry P
external usenet poster
 
Posts: 117
Default Get an error to install scanner drivers for a Canon MP500

I tried that, thanks anyway
Jerry

"Justin Shupp" wrote in message
...
Yes, I just figured out a solution. If you open the printer properties
for the mp500, click the Advanced tab. Then by the driver option, select
"new driver" and browse to the location were you are keeping the
downloaded drivers. Browse through until you find the "mp500pr.inf" file
(in the mp500xp102usz" directory. Select that, then select the Canon
MP500 SERIES printer and hit apply. Close the properties window and you
should be able to run MP Navigator now.

It worked for me. YMMV.

Justin


"Jerry P" wrote in message
...
No I get the same error with the Vista drivers
Jerry P

"Jerry P" wrote in message
...
Hi all
Here is a funny one. all the past version of Vista I had no problems at
all on a HP M7470N and a Dell 8400.

I installed the program for the MP500 printer/scanner.

The printer works just fine, when I try to scan anything, I get a error
to install the scanner drivers?!?!?

Checking in system\hardware all drivers are installed and working
properly???????

I know some computer genius can help
thanks in advance
Jerry





 




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