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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Hi all
Here is a funny one. all the past version of Vista I had no problems at all on a HP M7470N and a Dell 8400. I installed the program for the MP500 printer/scanner. The printer works just fine, when I try to scan anything, I get a error to install the scanner drivers?!?!? Checking in system\hardware all drivers are installed and working properly??????? I know some computer genius can help thanks in advance Jerry |
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does this work if you use the drivers that come with Vista?
-- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Jerry P" wrote in message ... Hi all Here is a funny one. all the past version of Vista I had no problems at all on a HP M7470N and a Dell 8400. I installed the program for the MP500 printer/scanner. The printer works just fine, when I try to scan anything, I get a error to install the scanner drivers?!?!? Checking in system\hardware all drivers are installed and working properly??????? I know some computer genius can help thanks in advance Jerry |
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Same thing, using Vista drivers
Do you have any ideas? Thanks for any support Jerry P "Alan Morris [MSFT]" wrote in message ... does this work if you use the drivers that come with Vista? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Jerry P" wrote in message ... Hi all Here is a funny one. all the past version of Vista I had no problems at all on a HP M7470N and a Dell 8400. I installed the program for the MP500 printer/scanner. The printer works just fine, when I try to scan anything, I get a error to install the scanner drivers?!?!? Checking in system\hardware all drivers are installed and working properly??????? I know some computer genius can help thanks in advance Jerry |
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No I get the same error with the Vista drivers
Jerry P "Jerry P" wrote in message ... Hi all Here is a funny one. all the past version of Vista I had no problems at all on a HP M7470N and a Dell 8400. I installed the program for the MP500 printer/scanner. The printer works just fine, when I try to scan anything, I get a error to install the scanner drivers?!?!? Checking in system\hardware all drivers are installed and working properly??????? I know some computer genius can help thanks in advance Jerry |
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Yes, I just figured out a solution. If you open the printer properties for
the mp500, click the Advanced tab. Then by the driver option, select "new driver" and browse to the location were you are keeping the downloaded drivers. Browse through until you find the "mp500pr.inf" file (in the mp500xp102usz" directory. Select that, then select the Canon MP500 SERIES printer and hit apply. Close the properties window and you should be able to run MP Navigator now. It worked for me. YMMV. Justin "Jerry P" wrote in message ... No I get the same error with the Vista drivers Jerry P "Jerry P" wrote in message ... Hi all Here is a funny one. all the past version of Vista I had no problems at all on a HP M7470N and a Dell 8400. I installed the program for the MP500 printer/scanner. The printer works just fine, when I try to scan anything, I get a error to install the scanner drivers?!?!? Checking in system\hardware all drivers are installed and working properly??????? I know some computer genius can help thanks in advance Jerry |
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I tried that, thanks anyway
Jerry "Justin Shupp" wrote in message ... Yes, I just figured out a solution. If you open the printer properties for the mp500, click the Advanced tab. Then by the driver option, select "new driver" and browse to the location were you are keeping the downloaded drivers. Browse through until you find the "mp500pr.inf" file (in the mp500xp102usz" directory. Select that, then select the Canon MP500 SERIES printer and hit apply. Close the properties window and you should be able to run MP Navigator now. It worked for me. YMMV. Justin "Jerry P" wrote in message ... No I get the same error with the Vista drivers Jerry P "Jerry P" wrote in message ... Hi all Here is a funny one. all the past version of Vista I had no problems at all on a HP M7470N and a Dell 8400. I installed the program for the MP500 printer/scanner. The printer works just fine, when I try to scan anything, I get a error to install the scanner drivers?!?!? Checking in system\hardware all drivers are installed and working properly??????? I know some computer genius can help thanks in advance Jerry |
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