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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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DVD-CD Drive not working...HELP!
Hello, I have a Pioneer DVD-RW DVR K17A ATA Device dvd/cd drive that is not working on my Toshiba laptop. When I check out the drives properties through my device settings, the device status reads as below: "This device cannot start. (Code 10) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available." After I check for solutions, nothing happens. I cannot play dvd's or cds or any programs that use this drive...needless to say is very frustrating! Does anyone have any advice on how to fix? Thanks! -- Wallyhockey17 |
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DVD-CD Drive not working...HELP!
Hi,
Follow the steps here (method 2): http://support.microsoft.com/kb/314060 The fix in Vista is the same as in XP. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Wallyhockey17" wrote in message ... Hello, I have a Pioneer DVD-RW DVR K17A ATA Device dvd/cd drive that is not working on my Toshiba laptop. When I check out the drives properties through my device settings, the device status reads as below: "This device cannot start. (Code 10) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available." After I check for solutions, nothing happens. I cannot play dvd's or cds or any programs that use this drive...needless to say is very frustrating! Does anyone have any advice on how to fix? Thanks! -- Wallyhockey17 |
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DVD-CD Drive not working...HELP!
Coincidentally, my DVD/CD drive on my Sony Vaio wasn't working and I clicked
on this message last night - and did what Rick suggested and it worked great! I was able to use my DVD/CD drive again and burned some pictures. I just tried it again and the drive isn't working - again. Same Code 10. Any suggestions other than that for me? Thanks, Karen "Rick Rogers" wrote: Hi, Follow the steps here (method 2): http://support.microsoft.com/kb/314060 The fix in Vista is the same as in XP. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "Wallyhockey17" wrote in message ... Hello, I have a Pioneer DVD-RW DVR K17A ATA Device dvd/cd drive that is not working on my Toshiba laptop. When I check out the drives properties through my device settings, the device status reads as below: "This device cannot start. (Code 10) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available." After I check for solutions, nothing happens. I cannot play dvd's or cds or any programs that use this drive...needless to say is very frustrating! Does anyone have any advice on how to fix? Thanks! -- Wallyhockey17 |
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DVD-CD Drive not working...HELP!
"Wallyhockey17" wrote: Hello, I have a Pioneer DVD-RW DVR K17A ATA Device dvd/cd drive that is not working on my Toshiba laptop. When I check out the drives properties through my device settings, the device status reads as below: "This device cannot start. (Code 10) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available." After I check for solutions, nothing happens. I cannot play dvd's or cds or any programs that use this drive...needless to say is very frustrating! Does anyone have any advice on how to fix? Thanks! -- Wallyhockey17 |
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DVD-CD Drive not working...HELP!
go into device manager & try to update the driver for the drive. If that fails then uninstall the drive software & then restart the system. It would pick up the default software. You can also try to go into registry & delete the upper & lower filter's in the following registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} Hope this helps ! :geek: -- tanuj_chadha |