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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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March 16th 08, 05:22 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson Stylus Photo RX500
I recently purchased a newPC with Vista Home Premium installed (32bit) and
have an Epson Stylus Photo RX500. Whe I first plugged in my printer, it worked fine. I had an occasion to use same on a laptop with XP installed. Printer worked fine. Now that I have transferred it back to PC with Vista. I get a status - error message and it shows each document with a printing error message. Vista's website says it is compatable. I have tried uninstalling and reinstalling several times. I downloaded the driver directly. The printer still works if I plug it into XP or as stand alone. It will scan with Vista, but just not print. HELP. Any suggestions? 
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May 15th 08, 03:50 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson Stylus Photo RX500
IE GANG---
I don't have any suggestions, sorry. I'm hoping you can help me. I recently purchased a Dell Inspirion 530 with Vista Home Premium installed. I presume it is 32-bit, but I can't find where to locate this info on the computer. I tried to install my RX500 and it was a no-go. (I inserted the Epson install disk and I now think that I shouldn't have. I just hope that I didn't damage it.) I have been trying for weeks to locate the driver download, but I have been going around in circles! Epson. Dell and Microsoft give info; when I try to access the downloads, I go here and there and yet get nowhere! Where can I locate the driver you downloaded? Thanks a bunch! -- Not a genius, but I''ll be darned if I can decipher computer jargon! Grateful for your assistance. "IE Gang" wrote: I recently purchased a newPC with Vista Home Premium installed (32bit) and have an Epson Stylus Photo RX500. Whe I first plugged in my printer, it worked fine. I had an occasion to use same on a laptop with XP installed. Printer worked fine. Now that I have transferred it back to PC with Vista. I get a status - error message and it shows each document with a printing error message. Vista's website says it is compatable. I have tried uninstalling and reinstalling several times. I downloaded the driver directly. The printer still works if I plug it into XP or as stand alone. It will scan with Vista, but just not print. HELP. Any suggestions?
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May 15th 08, 05:23 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson Stylus Photo RX500
You need to get the Vista drivers from the Epson website. I can't give you
a direct link because their site uses cookies, so even if I posted the link, it wouldn't work on your PC but use www.epson.com and navigate your way through the Drivers and Support page until you find the panel on the right which says Vista Compatibility and you will then be able to find the link for the RX500. Disconnect the printer from the PC, look in the Control Panel, Add/Remove and uninstall any Epson printer software that may have been installed for your printer..... then download the software, install it and don't reconnect the printer until the software tells you to do so. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "jacksonlee" wrote in message ... IE GANG--- I don't have any suggestions, sorry. I'm hoping you can help me. I recently purchased a Dell Inspirion 530 with Vista Home Premium installed. I presume it is 32-bit, but I can't find where to locate this info on the computer. I tried to install my RX500 and it was a no-go. (I inserted the Epson install disk and I now think that I shouldn't have. I just hope that I didn't damage it.) I have been trying for weeks to locate the driver download, but I have been going around in circles! Epson. Dell and Microsoft give info; when I try to access the downloads, I go here and there and yet get nowhere! Where can I locate the driver you downloaded? Thanks a bunch! -- Not a genius, but I''ll be darned if I can decipher computer jargon! Grateful for your assistance. "IE Gang" wrote: I recently purchased a newPC with Vista Home Premium installed (32bit) and have an Epson Stylus Photo RX500. Whe I first plugged in my printer, it worked fine. I had an occasion to use same on a laptop with XP installed. Printer worked fine. Now that I have transferred it back to PC with Vista. I get a status - error message and it shows each document with a printing error message. Vista's website says it is compatable. I have tried uninstalling and reinstalling several times. I downloaded the driver directly. The printer still works if I plug it into XP or as stand alone. It will scan with Vista, but just not print. HELP. Any suggestions?
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May 15th 08, 08:46 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson Stylus Photo RX500
I tried all that and it stiill didn't work. I ended up chooswing the RX550
driver instead of the 500 and it works just fine. "Cari (MS-MVP)" wrote: You need to get the Vista drivers from the Epson website. I can't give you a direct link because their site uses cookies, so even if I posted the link, it wouldn't work on your PC but use www.epson.com and navigate your way through the Drivers and Support page until you find the panel on the right which says Vista Compatibility and you will then be able to find the link for the RX500. Disconnect the printer from the PC, look in the Control Panel, Add/Remove and uninstall any Epson printer software that may have been installed for your printer..... then download the software, install it and don't reconnect the printer until the software tells you to do so. -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "jacksonlee" wrote in message ... IE GANG--- I don't have any suggestions, sorry. I'm hoping you can help me. I recently purchased a Dell Inspirion 530 with Vista Home Premium installed. I presume it is 32-bit, but I can't find where to locate this info on the computer. I tried to install my RX500 and it was a no-go. (I inserted the Epson install disk and I now think that I shouldn't have. I just hope that I didn't damage it.) I have been trying for weeks to locate the driver download, but I have been going around in circles! Epson. Dell and Microsoft give info; when I try to access the downloads, I go here and there and yet get nowhere! Where can I locate the driver you downloaded? Thanks a bunch! -- Not a genius, but I''ll be darned if I can decipher computer jargon! Grateful for your assistance. "IE Gang" wrote: I recently purchased a newPC with Vista Home Premium installed (32bit) and have an Epson Stylus Photo RX500. Whe I first plugged in my printer, it worked fine. I had an occasion to use same on a laptop with XP installed. Printer worked fine. Now that I have transferred it back to PC with Vista. I get a status - error message and it shows each document with a printing error message. Vista's website says it is compatable. I have tried uninstalling and reinstalling several times. I downloaded the driver directly. The printer still works if I plug it into XP or as stand alone. It will scan with Vista, but just not print. HELP. Any suggestions?
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