Hello,

I recently purchased a HP a6200n which works relatively well. The only
complaint is that frequently (at least once daily) the system will lock
up. When this occurs the only way out is to hold the power button down
and reboot.

When the system locks, the screen will actually freeze the contents and
make it appear somewhat 'snowy'. This happened on a factory system OUT
OF THE BOX. So I know this wasn't due to application software I loaded
on top and I doubt very much it was a virus the system picked up.

Since this started I have done a full virus scan and also have reviewed
the event logs after each fail and nothing in there is obvious. There's
an 'unexpected reboot' message there from my forced power down.

I've gone to nVidia to download the latest nForce 430 drivers which has
not helped. It seems ahead of what MS is pushing as the version I have
is dated 12/07 and the auto updates are telling me to pick up a 7/07
version.

I've also loaded SP1 and all of the HP/MS updates a person can handle.
Has anyone experienced this or have any suggestions on what might be the
next thing to look at?

Thanks!

Hi,

The hardware. A new system that freezes "out of the box" should be returned
as defective to the manufacturer. It could the memory, the motherboard, the
power supply, the processor, or anything else, but that's immaterial - it
needs to be sent back for warranty replacement.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Mike" wrote in message
...
Hello,

I recently purchased a HP a6200n which works relatively well. The only
complaint is that frequently (at least once daily) the system will lock
up. When this occurs the only way out is to hold the power button down
and reboot.

When the system locks, the screen will actually freeze the contents and
make it appear somewhat 'snowy'. This happened on a factory system OUT OF
THE BOX. So I know this wasn't due to application software I loaded on
top and I doubt very much it was a virus the system picked up.

Since this started I have done a full virus scan and also have reviewed
the event logs after each fail and nothing in there is obvious. There's
an 'unexpected reboot' message there from my forced power down.

I've gone to nVidia to download the latest nForce 430 drivers which has
not helped. It seems ahead of what MS is pushing as the version I have is
dated 12/07 and the auto updates are telling me to pick up a 7/07 version.

I've also loaded SP1 and all of the HP/MS updates a person can handle. Has
anyone experienced this or have any suggestions on what might be the next
thing to look at?

Thanks!

"Rick Rogers" wrote in message
...
Hi,

The hardware. A new system that freezes "out of the box" should be
returned as defective to the manufacturer. It could the memory, the
motherboard, the power supply, the processor, or anything else, but that's
immaterial - it needs to be sent back for warranty replacement.

It is unlikely hardware if it freezes, then continuers with warning or a
"blue" screen, but yes, return it. If the OS isn't matched to the hardware,
it is defective.

In article uykFj.109104$pM4.68303@pd7urf1no,
Canuck57 wrote:


It is unlikely hardware if it freezes, then continuers with warning or a
"blue" screen

What makes you say that?

"Mike" wrote in message
...
Hello,

I recently purchased a HP a6200n which works relatively well. The only
complaint is that frequently (at least once daily) the system will lock
up. When this occurs the only way out is to hold the power button down
and reboot.

When the system locks, the screen will actually freeze the contents and
make it appear somewhat 'snowy'. This happened on a factory system OUT OF
THE BOX. So I know this wasn't due to application software I loaded on
top and I doubt very much it was a virus the system picked up.

Since this started I have done a full virus scan and also have reviewed
the event logs after each fail and nothing in there is obvious. There's
an 'unexpected reboot' message there from my forced power down.

I've gone to nVidia to download the latest nForce 430 drivers which has
not helped. It seems ahead of what MS is pushing as the version I have is
dated 12/07 and the auto updates are telling me to pick up a 7/07 version.

I've also loaded SP1 and all of the HP/MS updates a person can handle. Has
anyone experienced this or have any suggestions on what might be the next
thing to look at?

Thanks!

Too new to fool around with--send it back for a replacement. Let the vendor
have the headache of finding out what's wrong. I got a replacement Dell
when the on-line rep couldn't come up with a fix for the problem I was
experiencing. His comment "too new to start replacing parts, we'll send put
an exchange." Had it within 2 days--no more problems.
MLD

Mike,

I also have the problems you are experiencing. My mouse freezes
all the time, screen also freezes, it takes forever to log-on and when you
click the mouse button, it takes forever for the the next item to show.
I hope you find a fix. I myself tried all kinds of things but no luck.
My daughter told me to remove the Vista program and run my XP program
since it was working perfectly before.

Roy

"Mike" wrote:

Hello,

I recently purchased a HP a6200n which works relatively well. The only
complaint is that frequently (at least once daily) the system will lock
up. When this occurs the only way out is to hold the power button down
and reboot.

When the system locks, the screen will actually freeze the contents and
make it appear somewhat 'snowy'. This happened on a factory system OUT
OF THE BOX. So I know this wasn't due to application software I loaded
on top and I doubt very much it was a virus the system picked up.

Since this started I have done a full virus scan and also have reviewed
the event logs after each fail and nothing in there is obvious. There's
an 'unexpected reboot' message there from my forced power down.

I've gone to nVidia to download the latest nForce 430 drivers which has
not helped. It seems ahead of what MS is pushing as the version I have
is dated 12/07 and the auto updates are telling me to pick up a 7/07
version.

I've also loaded SP1 and all of the HP/MS updates a person can handle.
Has anyone experienced this or have any suggestions on what might be the
next thing to look at?

Thanks!

Sam wrote:
Mike wrote:
Hello,

I recently purchased a HP a6200n which works relatively well. The
only complaint is that frequently (at least once daily) the system
will lock up. When this occurs the only way out is to hold the
power button down and reboot.

When the system locks, the screen will actually freeze the contents
and make it appear somewhat 'snowy'. This happened on a factory
system OUT OF THE BOX. So I know this wasn't due to application
software I loaded on top and I doubt very much it was a virus the
system picked up. Since this started I have done a full virus scan and
also have
reviewed the event logs after each fail and nothing in there is
obvious. There's an 'unexpected reboot' message there from my
forced power down. I've gone to nVidia to download the latest nForce 430
drivers which
has not helped. It seems ahead of what MS is pushing as the version
I have is dated 12/07 and the auto updates are telling me to pick up
a 7/07 version.

I've also loaded SP1 and all of the HP/MS updates a person can
handle. Has anyone experienced this or have any suggestions on what
might be the next thing to look at?

Thanks!
Apparently one of the things that Vista does after it is installed is
to index all of the files on all of the hard drives. It does this
without telling you its doing it. I've had Ultimate x64 installed for
about 4 days and have been having terrible hangs and waits when
starting Media Center. So finally I let it sit in a hung state. After
a coupleof hours everything started working again and Media Center
now comes up without the wait time. When I go back to XP I can see
all the index files that Vista created in my media folders.

I just shut off the indexing right off, it's useless to me
Clark...
--
Don't you have Google in your part of the world?