I had a random crash today while installing the program Zone Alarm. Once I
rebooted everything seemed fine except the Sidebar. All the gadgets appear
blank and do not function and I can't seem to find any way to fix the
problem.

I tried downloading a new custom gadget but it did not work either.

I tried looking at the help function and here but didn't see anything that
would would.

Please help.

Podmark;659548 Wrote:
I had a random crash today while installing the program Zone Alarm. Once
I
rebooted everything seemed fine except the Sidebar. All the gadgets
appear
blank and do not function and I can't seem to find any way to fix the
problem.

I tried downloading a new custom gadget but it did not work either.

I tried looking at the help function and here but didn't see anything
that
would would.

Please help.
Why not tackle the problem by process of elimination? Un-install that
Zone Alarm, reboot, and see what happens. If that's not it, then think;
what had you installed or deleted before the problem started ? If all
else fails, do a system restore back-dating to the day before problem
started. Good luck.


--
davidjchuang

Hi,

Uninstall ZA and then do a system restore to a point before the crash. Then,
making sure you have the most recent release, retry installing ZA. If it
crashes again, stop trying to install it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Podmark" wrote in message
...
I had a random crash today while installing the program Zone Alarm. Once I
rebooted everything seemed fine except the Sidebar. All the gadgets appear
blank and do not function and I can't seem to find any way to fix the
problem.

I tried downloading a new custom gadget but it did not work either.

I tried looking at the help function and here but didn't see anything that
would would.

Please help.

Good idea I'll try a system restore.

I'm fairly certain Zone Alarm itself wasn't the problem, it was the crash.
Of course I'm not sure what caused the crash. But I'll try the system
restore, hopefully that helps. I'll let you know.

"Rick Rogers" wrote:

Hi,

Uninstall ZA and then do a system restore to a point before the crash. Then,
making sure you have the most recent release, retry installing ZA. If it
crashes again, stop trying to install it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Podmark" wrote in message
...
I had a random crash today while installing the program Zone Alarm. Once I
rebooted everything seemed fine except the Sidebar. All the gadgets appear
blank and do not function and I can't seem to find any way to fix the
problem.

I tried downloading a new custom gadget but it did not work either.

I tried looking at the help function and here but didn't see anything that
would would.

Please help.

The system restore corrected the problem. Thanks guys.

"Podmark" wrote:

Good idea I'll try a system restore.

I'm fairly certain Zone Alarm itself wasn't the problem, it was the crash.
Of course I'm not sure what caused the crash. But I'll try the system
restore, hopefully that helps. I'll let you know.

"Rick Rogers" wrote:

Hi,

Uninstall ZA and then do a system restore to a point before the crash. Then,
making sure you have the most recent release, retry installing ZA. If it
crashes again, stop trying to install it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Podmark" wrote in message
...
I had a random crash today while installing the program Zone Alarm. Once I
rebooted everything seemed fine except the Sidebar. All the gadgets appear
blank and do not function and I can't seem to find any way to fix the
problem.

I tried downloading a new custom gadget but it did not work either.

I tried looking at the help function and here but didn't see anything that
would would.

Please help.

Podmark;660430 Wrote:
The system restore corrected the problem. Thanks guys.

"Podmark" wrote:

Good idea I'll try a system restore.

I'm fairly certain Zone Alarm itself wasn't the problem, it was the
crash.
Of course I'm not sure what caused the crash. But I'll try the system
restore, hopefully that helps. I'll let you know.

"Rick Rogers" wrote:


Podmark,

Glad to hear you fixed your problem.

Shawn


--
Brink

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