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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Vista & HP All In One Printer C7100 Series
The HP Printing Diagnostic Utility was created to diagnose and fix many
common issues preventing printing from the computer: http://h10025.www1.hp.com/ewfrf/wc/s...2093&lang= en -- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows System & Performance --------------------------------------------------------------- "3 Strikes I'm Out?" wrote: I purchased a HP Laptop with Vista and have had an HP Printer. After 17-documented hours with HP Tech Support and now my 3rd Replacement Printer, It still doesn't work right. After working properly for a "few days" it is now only printing partial pages. Printing will omit some text but prints other parts. I have been told by HP that its a WINDOWS problem/bug that they won't fix. I was told the configuration in the Operating System via the Rediscovery Service through Administrative Tools would require a computer person to fix it. Their tech. support supposedly did that with me (took 2 hours) and he promised my problem was solved. I am now experiencing the same problem. HP blames Windows and Windows Blames HP. I work from home and I need my printer to work. Often times, the printer shows offline and won't print at all. You'd think 2 HP Products would work seemlessly together. Fraid not. Any solutions? I have installed and reinstalled the original cd for the printer and that temporarily cures the problem. There has to be a glitch somewhere. PLEASE HELP! |
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Vista & HP All In One Printer C7100 Series
Except that the Diagnostics Utility will not work with networked printers,
or most ones through a USB bridge! We have a C8183 AiO - third one now, brand new model, which has suffered repeated problems from the beginning. HP now say it's Microsofts' fault, and after paying for M/s support, they tell me it's HPs' fault. I guess the moral is, do not update to Vista, we've found that the easiest way, by far, to get everything working together without hiccups, was to but OEM copies of XP and 'wipe' all our Vista machines and go back to XP. Colin "Carey Frisch [MVP]" wrote in message ... The HP Printing Diagnostic Utility was created to diagnose and fix many common issues preventing printing from the computer: http://h10025.www1.hp.com/ewfrf/wc/s...2093&lang= en -- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows System & Performance --------------------------------------------------------------- "3 Strikes I'm Out?" wrote: I purchased a HP Laptop with Vista and have had an HP Printer. After 17-documented hours with HP Tech Support and now my 3rd Replacement Printer, It still doesn't work right. After working properly for a "few days" it is now only printing partial pages. Printing will omit some text but prints other parts. I have been told by HP that its a WINDOWS problem/bug that they won't fix. I was told the configuration in the Operating System via the Rediscovery Service through Administrative Tools would require a computer person to fix it. Their tech. support supposedly did that with me (took 2 hours) and he promised my problem was solved. I am now experiencing the same problem. HP blames Windows and Windows Blames HP. I work from home and I need my printer to work. Often times, the printer shows offline and won't print at all. You'd think 2 HP Products would work seemlessly together. Fraid not. Any solutions? I have installed and reinstalled the original cd for the printer and that temporarily cures the problem. There has to be a glitch somewhere. PLEASE HELP! |
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Vista & HP All In One Printer C7100 Series
Hello: I bought a C7100 over a year ago. I was trying to use the Scan function and scan to Computer. However, when I pressed it, it said No Scan Options. The computer is connected to the Printer and for some reason, it's not doing what it supposed to. I lost the user manual. Can anyone help me troubleshoot? - -- hrdabster |
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Vista & HP All In One Printer C7100 Series
Download a new user manual. Link on the left hand side of this page:
http://h10025.www1.hp.com/ewfrf/wc/s... oduct=1153754 -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "hrdabster" wrote in message ... Hello: I bought a C7100 over a year ago. I was trying to use the Scan function and scan to Computer. However, when I pressed it, it said No Scan Options. The computer is connected to the Printer and for some reason, it's not doing what it supposed to. I lost the user manual. Can anyone help me troubleshoot? - -- hrdabster |