I have an Outlook account on my old computer which ran Windows XP and i tried
to switch it over to my new computer which runs vista. My first problem is
that none of my mail or address book downloaded. i can get over that. But I
cant receive any mail. I can send it though. Ive always had little quirky
problems with Outlook but now it has a Vista twist.

Here is that message I get:


Account: 'erica', Server: 'pop3.catalog.com', Protocol: POP3, Server
Response: '-ERR authorization first', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

I have added Windows mail as an accepted program in Windows Firewall.
I have unistalled Norton Virus.
Ive removed the account twice and readded it.
I have contacted support for Outlook, They say my anti virus program may
need to be set up to accept Windows mail but I think Ive done that now by
changing the Firewall.
I read on here that maybe I should switch to a Windows live account but
email address is a buisness account so can i just switch servers?

Please Help!

"erica russell" erica wrote in message
...
I have an Outlook account on my old computer which ran Windows XP and i
tried
to switch it over to my new computer which runs vista. My first problem
is
that none of my mail or address book downloaded.

What do you mean by "none of my mail or addressbook DOWNLOADED"? Downloaded
from where?

i can get over that. But I
cant receive any mail. I can send it though. Ive always had little
quirky
problems with Outlook but now it has a Vista twist.

Here is that message I get:


Account: 'erica', Server: 'pop3.catalog.com', Protocol: POP3, Server
Response: '-ERR authorization first', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

I have added Windows mail as an accepted program in Windows Firewall.
I have unistalled Norton Virus.
Ive removed the account twice and readded it.
I have contacted support for Outlook, They say my anti virus program may
need to be set up to accept Windows mail but I think Ive done that now by
changing the Firewall.
I read on here that maybe I should switch to a Windows live account but
email address is a buisness account so can i just switch servers?

Please Help!

And have you checked with Support what the error message "ERR authorization
first" means?

Outlook is a mail application, its not an account
Outlook is a comletely different app to Outlook Express
Outlook doesnt have voice support unless you pay for support
Go to your ISP web site and see how to settup the accounts correctly

"erica russell" erica wrote in message
...
I have an Outlook account on my old computer which ran Windows XP and i
tried
to switch it over to my new computer which runs vista. My first problem
is
that none of my mail or address book downloaded. i can get over that.
But I
cant receive any mail. I can send it though. Ive always had little
quirky
problems with Outlook but now it has a Vista twist.

Here is that message I get:


Account: 'erica', Server: 'pop3.catalog.com', Protocol: POP3, Server
Response: '-ERR authorization first', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

I have added Windows mail as an accepted program in Windows Firewall.
I have unistalled Norton Virus.
Ive removed the account twice and readded it.
I have contacted support for Outlook, They say my anti virus program may
need to be set up to accept Windows mail but I think Ive done that now by
changing the Firewall.
I read on here that maybe I should switch to a Windows live account but
email address is a buisness account so can i just switch servers?

Please Help!

Address book and email: in a previous experience while setting up an Outlook
account on a computer when i finally got the program running it downloaded
all the messages that were stored and the address book in the account from
the webhost.

ERR message: Tech guy didnt know what it meant and took me down a different
path about my antivirus program.

"Gordon" wrote:

"erica russell" erica wrote in message
...
I have an Outlook account on my old computer which ran Windows XP and i
tried
to switch it over to my new computer which runs vista. My first problem
is
that none of my mail or address book downloaded.

What do you mean by "none of my mail or addressbook DOWNLOADED"? Downloaded
from where?

i can get over that. But I
cant receive any mail. I can send it though. Ive always had little
quirky
problems with Outlook but now it has a Vista twist.

Here is that message I get:


Account: 'erica', Server: 'pop3.catalog.com', Protocol: POP3, Server
Response: '-ERR authorization first', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

I have added Windows mail as an accepted program in Windows Firewall.
I have unistalled Norton Virus.
Ive removed the account twice and readded it.
I have contacted support for Outlook, They say my anti virus program may
need to be set up to accept Windows mail but I think Ive done that now by
changing the Firewall.
I read on here that maybe I should switch to a Windows live account but
email address is a buisness account so can i just switch servers?

Please Help!

And have you checked with Support what the error message "ERR authorization
first" means?

Go to Tools, Accounts, select the pop3.catalog.com account, Properties,
Servers, make sure that "Log on using Secure Password Authentication"
is not selected.

Someone else will need to help you with your Outlook issue.

Windows Mail does not require any special Windows Firewall settings.

Regarding your last question, switching to Windows Live Mail does
not require you to change your email address.

After you get your receiving problem squared away, download and
install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen, MS-MVP (WLMail)


"erica russell" erica wrote in message
...
I have an Outlook account on my old computer which ran Windows XP and i tried
to switch it over to my new computer which runs vista. My first problem is
that none of my mail or address book downloaded. i can get over that. But I
cant receive any mail. I can send it though. Ive always had little quirky
problems with Outlook but now it has a Vista twist.

Here is that message I get:


Account: 'erica', Server: 'pop3.catalog.com', Protocol: POP3, Server
Response: '-ERR authorization first', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

I have added Windows mail as an accepted program in Windows Firewall.
I have unistalled Norton Virus.
Ive removed the account twice and readded it.
I have contacted support for Outlook, They say my anti virus program may
need to be set up to accept Windows mail but I think Ive done that now by
changing the Firewall.
I read on here that maybe I should switch to a Windows live account but
email address is a buisness account so can i just switch servers?

Please Help!

"erica russell" wrote in message
...
Address book and email: in a previous experience while setting up an
Outlook
account on a computer when i finally got the program running it downloaded
all the messages that were stored and the address book in the account from
the webhost.

Outlook does not store addresses "in a webhost" - it stores them locally in
your pst file. Similarly, the emails, unless you are using MAPI.
You need to export both Contacts and messages to Outlook express on the old
computer, then transfer the OE messages and Contacts to your new computer
and then import them into Windows Mail.

Copy ALL the mail files from OE (including the one called Folders.dbx) and
paste them into a folder you have created on your new machine, to which you
have read/write permissions. A folder within your Documents folder would
seem to be the best place.
Then in Windows Mail, do File-Import-Messages, highlight Microsoft Outlook
Express, and click next.
Make sure that "Import from an OE6 Store directory is checked, (that's why
you need to copy the folders.dbx file, because that tells WM the folder is
an OE message store) and click on OK. Browse to the folder you created.

HTH

"erica russell" wrote in message
...
Address book and email: in a previous experience while setting up an
Outlook
account on a computer when i finally got the program running it downloaded
all the messages that were stored

See the response about your account settings


and the address book in the account from
the webhost.

Windows Mail doesn't do http accounts......you will need to log on to your
web email and export the addressbook in a format that WM can import.