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Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance)

DVD Drives Missing



 
 
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  #1 (permalink)  
Old March 29th 08, 10:08 AM posted to microsoft.public.windows.vista.performance_maintenance
Anopheles
external usenet poster
 
Posts: 10
Default DVD Drives Missing

Greetings,

Some months ago I installed Vista Ultimate 32bit over XP. It has been
working OK since then however just a few days ago, the Sony DVD drives (a
DVD-rw and DVD-r) ceased being identified by their model numbers to be
labeled as generic 'cd drives".
I have tried a few things in 'System" such as forcing a new identification
through Scan for Hardware Changes and Driver Update but the problem remains.
Following a suggestion generated by Vista, I uninstalled the drive for the
burner and tried to reinstall it. It failed. On doing a restart, it
identified the make and model correctly yet still reported a 'problem'
without installing the drive.

Has anyone an idea what is wrong here?

Anopheles

  #2 (permalink)  
Old March 29th 08, 11:20 AM posted to microsoft.public.windows.vista.performance_maintenance
Rick Rogers
external usenet poster
 
Posts: 8,428
Default DVD Drives Missing

Hi,

See: http://support.microsoft.com/kb/894730/en-us and follow the steps there
to remove the upper and lowerfilter entries in the registry.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Anopheles" wrote in message
...
Greetings,

Some months ago I installed Vista Ultimate 32bit over XP. It has been
working OK since then however just a few days ago, the Sony DVD drives (a
DVD-rw and DVD-r) ceased being identified by their model numbers to be
labeled as generic 'cd drives".
I have tried a few things in 'System" such as forcing a new identification
through Scan for Hardware Changes and Driver Update but the problem
remains.
Following a suggestion generated by Vista, I uninstalled the drive for the
burner and tried to reinstall it. It failed. On doing a restart, it
identified the make and model correctly yet still reported a 'problem'
without installing the drive.

Has anyone an idea what is wrong here?

Anopheles


  #3 (permalink)  
Old March 29th 08, 12:04 PM posted to microsoft.public.windows.vista.performance_maintenance
Anopheles
external usenet poster
 
Posts: 10
Default DVD Drives Missing


Thanks, Rick, I'll try it out and let you know.

Many thanks for your assistance.

Anopheles


"Rick Rogers" wrote
Hi,

See: http://support.microsoft.com/kb/894730/en-us and follow the steps
there to remove the upper and lowerfilter entries in the registry.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Anopheles" wrote in message
...
Greetings,

Some months ago I installed Vista Ultimate 32bit over XP. It has been
working OK since then however just a few days ago, the Sony DVD drives (a
DVD-rw and DVD-r) ceased being identified by their model numbers to be
labeled as generic 'cd drives".
I have tried a few things in 'System" such as forcing a new
identification
through Scan for Hardware Changes and Driver Update but the problem
remains.
Following a suggestion generated by Vista, I uninstalled the drive for
the
burner and tried to reinstall it. It failed. On doing a restart, it
identified the make and model correctly yet still reported a 'problem'
without installing the drive.

Has anyone an idea what is wrong here?

Anopheles



  #4 (permalink)  
Old March 29th 08, 12:14 PM posted to microsoft.public.windows.vista.performance_maintenance
Anopheles
external usenet poster
 
Posts: 10
Default DVD Drives Missing


It worked like a charm. Many thanks, Rick.


"Anopheles" wrote:
Thanks, Rick, I'll try it out and let you know.

Many thanks for your assistance.

Anopheles


"Rick Rogers" wrote
Hi,

See: http://support.microsoft.com/kb/894730/en-us and follow the steps
there to remove the upper and lowerfilter entries in the registry.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Anopheles" wrote in message
...
Greetings,

Some months ago I installed Vista Ultimate 32bit over XP. It has been
working OK since then however just a few days ago, the Sony DVD drives
(a
DVD-rw and DVD-r) ceased being identified by their model numbers to be
labeled as generic 'cd drives".
I have tried a few things in 'System" such as forcing a new
identification
through Scan for Hardware Changes and Driver Update but the problem
remains.
Following a suggestion generated by Vista, I uninstalled the drive for
the
burner and tried to reinstall it. It failed. On doing a restart, it
identified the make and model correctly yet still reported a 'problem'
without installing the drive.

Has anyone an idea what is wrong here?

Anopheles




 




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