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| Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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It took about 5 months to develop. I have Norton 2007, spy sweeper, and road
runner internet. It now takes for ever if I want to send attachments, for it to fail right at the end. sorry i didnt copy my error but its usually lsays oses connection with server is the error. if i am lucky if i just send a few words the email sends other wise i have to send my emails thru the road runner internet site. I call roadrunner and they say i have a corrupt file. im not sure which way to go on this any help would be appreciated. -- Jack |
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Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of inactivity. Account: 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F This is the error i got as i sent 2 emails at the same time. The first one was with 3 attachments that actually went thru but took for ever. the attachments were small 3 scanned papers. As i sent this i replied to someone's email at the same time and got this error. -- Jack "Jack" wrote: It took about 5 months to develop. I have Norton 2007, spy sweeper, and road runner internet. It now takes for ever if I want to send attachments, for it to fail right at the end. sorry i didnt copy my error but its usually lsays oses connection with server is the error. if i am lucky if i just send a few words the email sends other wise i have to send my emails thru the road runner internet site. I call roadrunner and they say i have a corrupt file. im not sure which way to go on this any help would be appreciated. -- Jack |
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"Jack" wrote in message
... Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F This is the error i got as i sent 2 emails at the same time. The first one was with 3 attachments that actually went thru but took for ever. the attachments were small 3 scanned papers. As i sent this i replied to someone's email at the same time and got this error. -- Jack "Jack" wrote: It took about 5 months to develop. I have Norton 2007, spy sweeper, and road runner internet. It now takes for ever if I want to send attachments, for it to fail right at the end. sorry i didnt copy my error but its usually lsays oses connection with server is the error. if i am lucky if i just send a few words the email sends other wise i have to send my emails thru the road runner internet site. I call roadrunner and they say i have a corrupt file. im not sure which way to go on this any help would be appreciated. -- Jack Email scanning should be turned off in any anti-virus. Also exclude EML files from the scan. It provides no protection not provided by the regular resident protection. Besides that, McAfee and Norton are not compatible with Windows Mail and Outlook Express and should be uninstalled. The latest version of Trend's anti-virus seems to be causing problems too. -- Frank Saunders MS-MVP IE,OE/WM www.fjsmjs.com Do not reply with email |
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I uninstalled norton and the same email i sent with the attachments that took
forever to go thru this time failed with the same error message. any other possible root of the problem besides norton? thanks. -- Jack "Gordon" wrote: "Jack" wrote in message ... It took about 5 months to develop. I have Norton 2007, Disable Norton and see if the problem goes away. |
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"Gordon" wrote in message ... "Jack" wrote in message ... It took about 5 months to develop. I have Norton 2007, Disable Norton and see if the problem goes away. For many Windows Mail problems caused by a Norton antivirus program, just disabling the Norton program is not enough. You have to uninstall it instead. You then often have to run this cleanup program to take care of what the uninstall left behind: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 You even sometimes need to remove your email account under Windows Mail, then restart Windows Mail and add the account again. Such problems often take months to appear. If you have any messages that won't leave your Outbox, won't move to the Drafts folder, and won't delete, download and install this hotfix, with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for messages stuck in the Outbox, it also works in other folders. If you don't know whether you have a 32-bit version of Vista or a 64-bit version, try the hotfix for the 32-bit version first. Certain common antivirus programs, such as most of those from Norton or McAfee, tend to cause stuck messages and other problems in Windows Mail, so if you have such a program, remember where to find the hotfix and hope it will install again if you need it again. If this solves your problem, you may want a replacement antivirus program that doesn't cause such problems. I recommend avast! or AVG, either one with a custom install that tells it to leave out the part that scans email. http://www.avast.com/eng/avast_4_home.html http://free.grisoft.com/doc/5390/us/frt/0?prd=aff |
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Jack;667811 Wrote: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop-server.tampabay.rr.com', Server: 'smtp-server.tampabay.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F This is the error i got as i sent 2 emails at the same time. The first one was with 3 attachments that actually went thru but took for ever. the attachments were small 3 scanned papers. As i sent this i replied to someone's email at the same time and got this error. -- Jack "Jack" wrote: It took about 5 months to develop. I have Norton 2007, spy sweeper, and road runner internet. It now takes for ever if I want to send attachments, for it to fail right at the end. sorry i didnt copy my error but its usually lsays oses connection with server is the error. if i am lucky if i just send a few words the email sends other wise i have to send my emails thru the road runner internet site. I call roadrunner and they say i have a corrupt file. im not sure which way to go on this any help would be appreciated. -- Jack Some people might disagree with me, I'll say Norton is your culprit. Norton is what I call " an interferring s.o.b ". If you care to experiment, download a free antivirus program from the internet, unintall Norton (if you can, it's stubborn ), and send your e-mail with attachment. See what happens. If you try that, please let me know the result. -- davidjchuang |
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You may need to check whether the Google Toolbar program is
installed, and if so, uninstall it. It causes problems in Windows Mail. Also a few antispyware programs and other security programs sometimes cause problems in Windows Mail. What if any such programs do you have? "Jack" wrote in message ... I uninstalled norton and the same email i sent with the attachments that took forever to go thru this time failed with the same error message. any other possible root of the problem besides norton? thanks. -- Jack "Gordon" wrote: "Jack" wrote in message ... It took about 5 months to develop. I have Norton 2007, Disable Norton and see if the problem goes away. |
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-- kerrie ledford "Jack" wrote: It took about 5 months to develop. I have Norton 2007, spy sweeper, and road runner internet. It now takes for ever if I want to send attachments, for it to fail right at the end. sorry i didnt copy my error but its usually lsays oses connection with server is the error. if i am lucky if i just send a few words the email sends other wise i have to send my emails thru the road runner internet site. I call roadrunner and they say i have a corrupt file. im not sure which way to go on this any help would be appreciated. -- Jack |