Dear All:

I performed a Clean Install of Windows Vista Ultimate, on a new computer. I
loaded all of my software in preparation of switching my production system
from WXP to Vista. I then noticed something about the disk space.

I have 232 GB drive and C Properties indicated I was using 69 GB. Looking at
the drive with Windows Explorer (Folder options are set to show all files),
I tag all files and the properties show I am using 19 GB of storage. That is
correct, as it is similar to the amount of storage used on several Vista
beta systems. So, where is the missing 50 GB?

I found a program, WinDirStat (http://windirstat.info/) which confirms I am
missing 50 GB as it does the same math I do and it labels the missing amount
as Unknown. That is not terrible useful, as one would like to know what the
actual files are.

I did all of the usual cleaning up (Disk Cleanup, clear the Recycle bin,
remove all System Points and turn of Shadow Copies). The System Volume
Information folder has only 20 KB of files in it. I surfed the Internet
looking for other file management software which would show the missing
files. I did not find any.

Any suggestions?

Thank you.

:-) Cheers,

Jeff V. Pulver
www.a.acom
http://www.a.com

Hi,

I have to be honest with you, I perform the same steps you described in my
system and it worked fine - it reports the used disk space that I'm actually
using.

There is a stats software that I like, but it's shareware - free to try for
30 days. You might want to try this. It gives you a list of folders that
contains "unknown" files, so seems to give you little bit more information.

http://www.sixty-five.cc/sm/

Let me know what you find

--Malu



"Jeff V. Pulver" wrote in message
...
Dear All:

I performed a Clean Install of Windows Vista Ultimate, on a new computer.
I loaded all of my software in preparation of switching my production
system from WXP to Vista. I then noticed something about the disk space.

I have 232 GB drive and C Properties indicated I was using 69 GB. Looking
at the drive with Windows Explorer (Folder options are set to show all
files), I tag all files and the properties show I am using 19 GB of
storage. That is correct, as it is similar to the amount of storage used
on several Vista beta systems. So, where is the missing 50 GB?

I found a program, WinDirStat (http://windirstat.info/) which confirms I
am missing 50 GB as it does the same math I do and it labels the missing
amount as Unknown. That is not terrible useful, as one would like to know
what the actual files are.

I did all of the usual cleaning up (Disk Cleanup, clear the Recycle bin,
remove all System Points and turn of Shadow Copies). The System Volume
Information folder has only 20 KB of files in it. I surfed the Internet
looking for other file management software which would show the missing
files. I did not find any.

Any suggestions?

Thank you.

:-) Cheers,

Jeff V. Pulver
www.a.acom
http://www.a.com

Dear Malu:

I have to be honest with you, I perform the same steps you described in
my system and it worked fine - it reports the used disk space that I'm
actually using.

This is a start; I am talking with someone from MS. I can provide you with
screen shots, of Vista functions, showing the disk usage. In addition, I am
running WinDirStat (http://windirstat.info/). It cannot see the files, but
it determines they are there by doing the same math I did. Setting Options |
Show Unknown, it shows the size of the missing files, as a single entity
called, "Unknown.".

There is a stats software that I like, but it's shareware - free to try
for 30 days. You might want to try this. It gives you a list of folders
that contains "unknown" files, so seems to give you little bit more
information.

http://www.sixty-five.cc/sm/

Let me know what you find

I installed that software. It sort of found the mystery files. Instead of
"Unknown" it is calling them, "Unscannaed." The graphics for that space also
says: "Unscannable folders: 42."

So, why does the Properties of the Drive show the files but no other native
MS software mentions anything about them? On the same system I have a
second drive, identical to the first. The two numbers match exactly on that
drive.

What is really frustrating is this was to become my new Production system. I
built the computer, performed a Clean Install of Windows Vista Ultimate,
then I installed all of my required software. I was really surprised when I
first noticed how much disk space was used. I also noted a similar problem
on the Vista beta and I reported it but I did not hear back on that issue. I
have another Vista ultimate system, and the numbers for the two functions
are close to the same for the C drive.

Thank you.

Sincerely,

Jeff V. Pulver

This other software I gave you actually gives a list of all unscannable
folders you have - that's why I thought it should be a good hint.
In the treemap page, you'll see a gray area saying "unscanned". Right click
that area, and choose "List unscannable folders". It will show you the path
of all folders they can't scan - usually system protected stuff - and also
the probable reason why it couldn't be scanned - system security, for
instance.

Anyway, Spacemonger it's just a software that I like to use for my own
amusement Other people here use other stuff.

I'm going to ask some people around if they know what's happening. Will get
back to you, ok?

--Malu



"Jeff V. Pulver" wrote in message
...
Dear Malu:

I have to be honest with you, I perform the same steps you described in
my system and it worked fine - it reports the used disk space that I'm
actually using.

This is a start; I am talking with someone from MS. I can provide you with
screen shots, of Vista functions, showing the disk usage. In addition, I
am running WinDirStat (http://windirstat.info/). It cannot see the files,
but it determines they are there by doing the same math I did. Setting
Options | Show Unknown, it shows the size of the missing files, as a
single entity called, "Unknown.".

There is a stats software that I like, but it's shareware - free to try
for 30 days. You might want to try this. It gives you a list of folders
that contains "unknown" files, so seems to give you little bit more
information.

http://www.sixty-five.cc/sm/

Let me know what you find

I installed that software. It sort of found the mystery files. Instead of
"Unknown" it is calling them, "Unscannaed." The graphics for that space
also says: "Unscannable folders: 42."

So, why does the Properties of the Drive show the files but no other
native MS software mentions anything about them? On the same system I
have a second drive, identical to the first. The two numbers match exactly
on that drive.

What is really frustrating is this was to become my new Production system.
I built the computer, performed a Clean Install of Windows Vista Ultimate,
then I installed all of my required software. I was really surprised when
I first noticed how much disk space was used. I also noted a similar
problem on the Vista beta and I reported it but I did not hear back on
that issue. I have another Vista ultimate system, and the numbers for the
two functions are close to the same for the C drive.

Thank you.

Sincerely,

Jeff V. Pulver

Ok, I'm back

First point... This shouldn't be happening. You should be able to see the
actual space in the disk.

That being said...

A friend here told me the following:

---

Something a bit similar to this happened to me in XP.

In *my* case, what happened was that I had the XXXXX (some
antivirus/protection application) installed and it has an enhanced recycle
bin or something like that.
Basically what it did was that every time I uninstalled a program (or
deleted certain files), that software would move the data to some hidden
place in the disk that only the said software could see.

I imagine it had a file system filter driver installed so that it obscured
files from the system. This means there is no way to make these files to
show up in Windows Explorer or something like that.

It was so annoying! And it may be the case of our customer. This is simple
to test, however: all he has to do is install some super large program (say,
a modern PC game) and then uninstall it afterwards, and see if there is disk
space reclaimed by the uninstall operation. If there's not, then he probably
is a victim of such "utility". If this is the case, then the only way he can
reclaim his lost 50GB is via that app. (And for some reason, I couldn't
reclaim all the space, when I had that installed).

---

Let me know if that info gives you some insight!

--Malu



"Jeff V. Pulver" wrote in message
...
Dear Malu:

I have to be honest with you, I perform the same steps you described in
my system and it worked fine - it reports the used disk space that I'm
actually using.

This is a start; I am talking with someone from MS. I can provide you with
screen shots, of Vista functions, showing the disk usage. In addition, I
am running WinDirStat (http://windirstat.info/). It cannot see the files,
but it determines they are there by doing the same math I did. Setting
Options | Show Unknown, it shows the size of the missing files, as a
single entity called, "Unknown.".

There is a stats software that I like, but it's shareware - free to try
for 30 days. You might want to try this. It gives you a list of folders
that contains "unknown" files, so seems to give you little bit more
information.

http://www.sixty-five.cc/sm/

Let me know what you find

I installed that software. It sort of found the mystery files. Instead of
"Unknown" it is calling them, "Unscannaed." The graphics for that space
also says: "Unscannable folders: 42."

So, why does the Properties of the Drive show the files but no other
native MS software mentions anything about them? On the same system I
have a second drive, identical to the first. The two numbers match exactly
on that drive.

What is really frustrating is this was to become my new Production system.
I built the computer, performed a Clean Install of Windows Vista Ultimate,
then I installed all of my required software. I was really surprised when
I first noticed how much disk space was used. I also noted a similar
problem on the Vista beta and I reported it but I did not hear back on
that issue. I have another Vista ultimate system, and the numbers for the
two functions are close to the same for the C drive.

Thank you.

Sincerely,

Jeff V. Pulver

Dear Malu:

In the treemap page, you'll see a gray area saying "unscanned". Right
click that area, and choose "List unscannable folders". It will show you
the path of all folders they can't scan - usually system protected
stuff - and also the probable reason why it couldn't be scanned - system
security, for instance.

Thank you for that hint. I did everything except right-click the area. I am
researching those files now. It was a challenge getting a screen shot of
them. It would have been nice if SM allowed one top copy tat list of files
to the clipboard..

In any event, I will be registering SM, as I think it is a worthwhile
addition to my toolbox.

I am researching those files to see who the culprit is and hopefully learn
why. I found out the culprit.

It may have been caused by me; I have no idea why and more importatnly, I do
not know why the file was hidden. Here is what I found.

The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
Data. I have learned CSC stands for Client-Side-Caching; but I am unfamiliar
with that concept.

3-20-Main is the name of one of my Systems and Our Data is the share name of
the D: drive on that system. There is a folder on that disk called My
Documents. It is the main file share and is 164 GB.

On the Vista system, the entire Folder structure of the D: drive is under
the Our Data folder listed above. However, all of the folders except My
Documents are empty. The My Documents contains 50.8 GB of data, which is
only part of the 164 GB of data.

What caused the CSC folders to get propagated with the data and why was it
hidden?

Thank you for your persistence.

Sincerely,

Jeff V. Pulver

Dear Malu:

In the treemap page, you'll see a gray area saying "unscanned". Right
click that area, and choose "List unscannable folders". It will show you
the path of all folders they can't scan - usually system protected
stuff - and also the probable reason why it couldn't be scanned - system
security, for instance.

Thank you for that hint. I did everything except right-click the area. I am
researching those files now. It was a challenge getting a screen shot of
them. It would have been nice if SM allowed one top copy tat list of files
to the clipboard..

In any event, I will be registering SM, as I think it is a worthwhile
addition to my toolbox.

I am researching those files to see who the culprit is and hopefully learn
why. I found out the culprit.

It may have been caused by me; I have no idea why and more importatnly, I do
not know why the file was hidden. Here is what I found.

The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
Data. I have learned CSC stands for Client-Side-Caching; but I am unfamiliar
with that concept.

3-20-Main is the name of one of my Systems and Our Data is the share name of
the D: drive on that system. There is a folder on that disk called My
Documents. It is the main file share and is 164 GB.

On the Vista system, the entire Folder structure of the D: drive is under
the Our Data folder listed above. However, all of the folders except My
Documents are empty. The My Documents contains 50.8 GB of data, which is
only part of the 164 GB of data.

What caused the CSC folders to get propagated with the data and why was it
hidden?

Thank you for your persistence.

Sincerely,

Jeff V. Pulver

Dear Malu:

In the treemap page, you'll see a gray area saying "unscanned". Right
click that area, and choose "List unscannable folders". It will show you
the path of all folders they can't scan - usually system protected
stuff - and also the probable reason why it couldn't be scanned - system
security, for instance.

Thank you for that hint. I did everything except right-click the area. I am
researching those files now. It was a challenge getting a screen shot of
them. It would have been nice if SM allowed one top copy tat list of files
to the clipboard..

In any event, I will be registering SM, as I think it is a worthwhile
addition to my toolbox.

I am researching those files to see who the culprit is and hopefully learn
why. I found out the culprit.

It may have been caused by me; I have no idea why and more importatnly, I do
not know why the file was hidden. Here is what I found.

The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
Data. I have learned CSC stands for Client-Side-Caching; but I am unfamiliar
with that concept.

3-20-Main is the name of one of my Systems and Our Data is the share name of
the D: drive on that system. There is a folder on that disk called My
Documents. It is the main file share and is 164 GB.

On the Vista system, the entire Folder structure of the D: drive is under
the Our Data folder listed above. However, all of the folders except My
Documents are empty. The My Documents contains 50.8 GB of data, which is
only part of the 164 GB of data.

What caused the CSC folders to get propagated with the data and why was it
hidden?

Thank you for your persistence.

Sincerely,

Jeff V. Pulver

Hello Jeff,

CSC Client-Side-Caching: Do you have Offline files enabled? Is the Our
Data drive mapped to your pc? Folder redirection and/or roaming profiles?

"Jeff V. Pulver" wrote in message
...
Dear Malu:

In the treemap page, you'll see a gray area saying "unscanned". Right
click that area, and choose "List unscannable folders". It will show you
the path of all folders they can't scan - usually system protected
stuff - and also the probable reason why it couldn't be scanned - system
security, for instance.

Thank you for that hint. I did everything except right-click the area. I
am researching those files now. It was a challenge getting a screen shot
of them. It would have been nice if SM allowed one top copy tat list of
files to the clipboard..

In any event, I will be registering SM, as I think it is a worthwhile
addition to my toolbox.

I am researching those files to see who the culprit is and hopefully learn
why. I found out the culprit.

It may have been caused by me; I have no idea why and more importatnly, I
do not know why the file was hidden. Here is what I found.

The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
Data. I have learned CSC stands for Client-Side-Caching; but I am
unfamiliar with that concept.

3-20-Main is the name of one of my Systems and Our Data is the share name
of the D: drive on that system. There is a folder on that disk called My
Documents. It is the main file share and is 164 GB.

On the Vista system, the entire Folder structure of the D: drive is under
the Our Data folder listed above. However, all of the folders except My
Documents are empty. The My Documents contains 50.8 GB of data, which is
only part of the 164 GB of data.

What caused the CSC folders to get propagated with the data and why was it
hidden?

Thank you for your persistence.

Sincerely,

Jeff V. Pulver




--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience

"Jane C" wrote in message
...
Hello Jeff,

CSC Client-Side-Caching: Do you have Offline files enabled? Is the Our
Data drive mapped to your pc? Folder redirection and/or roaming profiles?

"Jeff V. Pulver" wrote in message
...
Dear Malu:

In the treemap page, you'll see a gray area saying "unscanned". Right
click that area, and choose "List unscannable folders". It will show
you the path of all folders they can't scan - usually system protected
stuff - and also the probable reason why it couldn't be scanned -
system security, for instance.

Thank you for that hint. I did everything except right-click the area. I
am researching those files now. It was a challenge getting a screen shot
of them. It would have been nice if SM allowed one top copy tat list of
files to the clipboard..

In any event, I will be registering SM, as I think it is a worthwhile
addition to my toolbox.

I am researching those files to see who the culprit is and hopefully
learn why. I found out the culprit.

It may have been caused by me; I have no idea why and more importatnly, I
do not know why the file was hidden. Here is what I found.

The problem was with folder:
C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our Data. I have learned CSC
stands for Client-Side-Caching; but I am unfamiliar with that concept.

3-20-Main is the name of one of my Systems and Our Data is the share name
of the D: drive on that system. There is a folder on that disk called My
Documents. It is the main file share and is 164 GB.

On the Vista system, the entire Folder structure of the D: drive is under
the Our Data folder listed above. However, all of the folders except My
Documents are empty. The My Documents contains 50.8 GB of data, which is
only part of the 164 GB of data.

What caused the CSC folders to get propagated with the data and why was
it hidden?

Thank you for your persistence.

Sincerely,

Jeff V. Pulver




--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience