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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

Panasonic Printing Problem



 
 
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  #11 (permalink)  
Old April 23rd 08, 02:12 AM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Panasonic Printing Problem

Add a parallel port card to your machine. Keep it simple, only one LPT
port. I won't make any recommendations but there are cards out there $13 at
CompUSA.

the other way to do this is by sharing the printer from another machine that
does have a parallel port. You could get a network print server device
that supports parallel but that would be around $70 to 100.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"D.Olde-Guy" wrote in message
...

I contacted Panasonic as you suggested. I could not direct my question
to "Dot-Matrix" printers. They could not help me, except to direct me to
another email address. That in turn brought me exactly the same message
as the first address. They also gave me a telephone number to call,
which is useless to me because I am deaf. I tried their second email
address again and saw that the page could not be displayed. So, I got no
help from Panasonic.

In regard to checking Device Manager to see if the USB cable chip is
recognized, I really don't know what I'm supposed to be looking for. I'm
told, "This device is working properly" for everything I clicked on,
including the five USB icons at the end of the list, including the one
for "USB Printing Support".

You have done so much so far and I thank you. Do you have any other
suggestions?


--
D.Olde-Guy



  #12 (permalink)  
Old April 24th 08, 01:01 PM posted to microsoft.public.windows.vista.print_fax_scan
D.Olde-Guy[_6_]
external usenet poster
 
Posts: 5
Default Panasonic Printing Problem


I wonder about installing a parallel port card. I already have LPT 1, 2
& 3. If I was connecting to a Win98 or WinME pc, I could select LPT2:USB
to Parallel Port. Those ports are not available for Vista PCs. Of
course, if I still had Win98, I would not have this problem at all. The
printer worked very well with Win98. I should never have bought Vista,
but you never know what you have, till it's gone.

Thank you for all your suggestions.


--
D.Olde-Guy
  #13 (permalink)  
Old June 7th 08, 04:42 PM posted to microsoft.public.windows.vista.print_fax_scan
D.Olde-Guy[_6_]
external usenet poster
 
Posts: 5
Default Panasonic Printing Problem


Hello Mr. Morris . . .
I'm back again. I believe I have stumbled on the reason why your
suggestions have not been effective. I did buy and install another
printer cable as you suggested. When that did not do the job, I figured
that I probably would have to replace the printer. I went to
Control/Panel/Install/Uninstall. My printer is _not_installed_. Of
course, nothing works!

I went to Add Hardware and tried to install KX-P1123 and was told that
it was already installed. I went to Control Panel/Printers. (Its icon
is there.) I clicked on "Add Printer". It installed a _copy_ of what
is already there.

The bottom line seems to be that the KX-P1123 is not installed, cannot
be installed, cannot be uninstalled. I thought you would be interested
in knowing why your suggestions have not worked. Thank you very much
for trying.

D.Olde-Guy


--
D.Olde-Guy
  #14 (permalink)  
Old June 7th 08, 10:43 PM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default Panasonic Printing Problem

In article ,
D.Olde-Guy wrote:

I went to
Control/Panel/Install/Uninstall. *My printer is _not_installed_


Printers do not usually show up in that area, just any software.

Look in START / Settings / Control Panel / Printers ... for an icon for
your printer.

I'm jumping in without reading back.

  #15 (permalink)  
Old June 8th 08, 01:02 AM posted to microsoft.public.windows.vista.print_fax_scan
D.Olde-Guy[_6_]
external usenet poster
 
Posts: 5
Default Panasonic Printing Problem


Hello Huwyngr . . .

Thanks very much for wanting to help, but . . . my Epson inkjet printer
DOES show up in the Control Panel/Install-Uninstall, previously known as
Add/Remove, so printers DO show up there.

If you will go back and read my post, you'll see that I did go to
Control Panel/Printers _where_there_is_an_icon_for_my_printer_. At the
top of that window, there is "Add Printer". I tried to do that, since
the printer is not in the Add/Remove list, and all I accomplished was to
make a copy of the icon which is already there.

I do appreciate your wanting to help. Any other suggestions?
Thank you.


--
D.Olde-Guy
  #16 (permalink)  
Old June 8th 08, 10:55 PM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default Panasonic Printing Problem

I will try to help you and I have read through this thread of messages
from your first to your last and I see a number of suggestions that
just fade away.

---------------------------

Firstly about the dot matrix printer you have. It is as you know very
old in computing terms going back at least to WIN95 and it is no longer
listed on the Panasonic website so far as I can find.

But as it turns out that makes no difference.

---------------------------------

I have been doing computer and printer support online for donkey's
years and am probably more antique than you are g I have never seen
an entry in Add/Remove Programs or Uninstall Programs in VISTA -- I
have only seen entries there for printer related software, like in
modern printers photo imaging or scanning in all-in-one printers. So
let us assume for the moment that I am right.

-----------------------------------

If a printer is nstalled then there should be an icon for it in Control
Panel / Printers folder.

You say you do have an icon there for the KX-P1123 so the printer is
installed but not working. So the problem is almost certainly in the
communication between the PC and the printer.

Look in Device Manager and say whether there are any flags warning of
problems there and if so what on. Also look for an entry for the USB to
Parallel converter which should be there.

-------------------------------

Going back to the beginning I see you say that you are using a USB to
parallel converter cable to connect your PC to the parallel connection
that is the only one on your printer and is the one you used under
Windows 98.

It is my experience, and that of many that have come for help in the
Compuserve forums where I volunteer, that if there is a problem with a
printer and it is using a USB to parallel converter cable then the odds
are very very high that there will be no problem if you don't use such
a converter.

Alan suggested putting a parallel port card into your computer. You can
get one for remarkably little money -- $10 upwards -- but make sure
that it matches the sockets for these cards that you have on your
computer -- these slots on the motherboard started off as ISA (very old
and useless to you), PCI (OK) and now PCIe. The connections etc are all
different so you have to get the right one for your computer. It is not
a laptop is it?)

So can you get one and fit it or get it fitted?

If you can we can move on.

------------

If you get such a card to provide you with a real parallel port then I
think you will have an easy journey because VISTA already contains the
driver for the Panasonic KX-P1123 printer.

But I will wager that it will not see it via the USB to parallel cable
connector.

So it's up to you.

----------------------

I hope that helps you.

  #17 (permalink)  
Old June 8th 08, 11:53 PM posted to microsoft.public.windows.vista.print_fax_scan
D.Olde-Guy[_6_]
external usenet poster
 
Posts: 5
Default Panasonic Printing Problem


Hello huwyngr . . . .

Thanks for messing up this thread. For your information, the message
you replied to yesterday had been directed to Alan Morris, not to you.
I was telling him something that I think he would like to know, and I
still think he would like to know. Also for your information, I prefer
to communicate with him.


--
D.Olde-Guy
  #18 (permalink)  
Old June 9th 08, 11:49 PM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default Panasonic Printing Problem

In article ,
D.Olde-Guy wrote:

*Also for your information, I prefer
to communicate with him.


Then I suggest you follow his suggestions which include fiting a
parallel port card ....

 




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