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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

Mouse not recognized after reboot following the 04/08 patch



 
 
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  #1 (permalink)  
Old April 9th 08, 05:17 PM posted to microsoft.public.windows.vista.hardware_devices
SkyKnites
external usenet poster
 
Posts: 21
Default Mouse not recognized after reboot following the 04/08 patch

I have a new system that has been working flawlessly til this patch. vista64
home premium, and the offending device is a microsoft usb wheelmouse optical.
Now when ever I reboot it says new hardware found and driver instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
manager shows no conflict and if i just clear out of the error boxes it works
fine. Just everytime I reboot it does same thing again. It in fact, it cannot
even recognize the device it is trying to install drivers for which is why i
think it fails the driver update on reboot. I found out the hard way by
telling vista to ignore the problem and it promptly disconnected the mouse
altogether. I tried restoring to a point before the patch but it did not fix
the problem. One of the patches warned that it cannot be removed , so my
guess is that is what is causing the problem. Since this was just yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this wait
and see tactic. Any ideas would be appreciated
Thank You
  #2 (permalink)  
Old April 9th 08, 08:56 PM posted to microsoft.public.windows.vista.hardware_devices
SkyKnites
external usenet poster
 
Posts: 21
Default Mouse not recognized after reboot following the 04/08 patch

More info, I have found that the hardware it is trying to install is a Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it
cannot find drivers for this mystical device. My mouse is a microsoft
wheelmouse optical (usb) and has the proper drivers installed. If I try to
remove either the non existent hid device or the mouse it stops working. I
just need a way to disable the human interface device without disabling the
wheelmouse, or I need a proper driver for something called a microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

I have a new system that has been working flawlessly til this patch. vista64
home premium, and the offending device is a microsoft usb wheelmouse optical.
Now when ever I reboot it says new hardware found and driver instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
manager shows no conflict and if i just clear out of the error boxes it works
fine. Just everytime I reboot it does same thing again. It in fact, it cannot
even recognize the device it is trying to install drivers for which is why i
think it fails the driver update on reboot. I found out the hard way by
telling vista to ignore the problem and it promptly disconnected the mouse
altogether. I tried restoring to a point before the patch but it did not fix
the problem. One of the patches warned that it cannot be removed , so my
guess is that is what is causing the problem. Since this was just yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this wait
and see tactic. Any ideas would be appreciated
Thank You

  #3 (permalink)  
Old April 9th 08, 10:36 PM posted to microsoft.public.windows.vista.hardware_devices
Bob
external usenet poster
 
Posts: 1,334
Default Mouse not recognized after reboot following the 04/08 patch


Try this.
Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
plugged in and follow the prompts.
-------
*Report back, please*


"SkyKnites" wrote in message
...
More info, I have found that the hardware it is trying to install is a
Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And
it
cannot find drivers for this mystical device. My mouse is a microsoft
wheelmouse optical (usb) and has the proper drivers installed. If I try to
remove either the non existent hid device or the mouse it stops working. I
just need a way to disable the human interface device without disabling
the
wheelmouse, or I need a proper driver for something called a microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

I have a new system that has been working flawlessly til this patch.
vista64
home premium, and the offending device is a microsoft usb wheelmouse
optical.
Now when ever I reboot it says new hardware found and driver instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
manager shows no conflict and if i just clear out of the error boxes it
works
fine. Just everytime I reboot it does same thing again. It in fact, it
cannot
even recognize the device it is trying to install drivers for which is
why i
think it fails the driver update on reboot. I found out the hard way by
telling vista to ignore the problem and it promptly disconnected the
mouse
altogether. I tried restoring to a point before the patch but it did not
fix
the problem. One of the patches warned that it cannot be removed , so my
guess is that is what is causing the problem. Since this was just
yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this
wait
and see tactic. Any ideas would be appreciated
Thank You


  #4 (permalink)  
Old April 10th 08, 12:11 AM posted to microsoft.public.windows.vista.hardware_devices
SkyKnites
external usenet poster
 
Posts: 21
Default Mouse not recognized after reboot following the 04/08 patch

I tried that and same thing as before, however in the interest of science :P
I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
under human interface devices, and unplugged the mouse and let it reboot
without a mouse. And when i plugged in the mouse after reboot it installed
drivers but no mouse pointer, rebooted several times and no mouse at all. In
desperation I plugged in another identical mouse i had and rebooted, same
thing, ARRRRGGGGH,
Looked in cmos to make sure the bios was detecting the usb devices, and it
was listed there, rebooted again and I had a mouse again. Same problem ....
but this time, using the different mouse, it now lists the correct mouse in
both places. no more microsoft 3-button with intellieye. Under "mice and
other pointing devices" it shows the correct mouse with the intelipoint
dirvers, no problems. Under "human interface devices" it shows the correct
mouse, no problems detected, but under drivers it shows no info, either
unavailable or not known, when i try to load intellitype drivers for the
device it says no drivers for the device found in the location(or on
internet) Is it normal for vista to list the mouse in both places, or have I
or something some how started this human interface device deal? I might put
the other mouse back in to see if it reverts back to the 3-button mouse under
human interface devices, but that doesn't lead me to an answer. I am new to
vista, and 64 bit OS's. Only thing I can say is it all happened after the
patches yesterday, maybe coincedence. I read some other posts about mouse
problems, but I cannot find any reference to "hid" device hardware, as they
suggested.

""shrugs""

"Bob" wrote:


Try this.
Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
plugged in and follow the prompts.
-------
*Report back, please*


"SkyKnites" wrote in message
...
More info, I have found that the hardware it is trying to install is a
Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And
it
cannot find drivers for this mystical device. My mouse is a microsoft
wheelmouse optical (usb) and has the proper drivers installed. If I try to
remove either the non existent hid device or the mouse it stops working. I
just need a way to disable the human interface device without disabling
the
wheelmouse, or I need a proper driver for something called a microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

I have a new system that has been working flawlessly til this patch.
vista64
home premium, and the offending device is a microsoft usb wheelmouse
optical.
Now when ever I reboot it says new hardware found and driver instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and device
manager shows no conflict and if i just clear out of the error boxes it
works
fine. Just everytime I reboot it does same thing again. It in fact, it
cannot
even recognize the device it is trying to install drivers for which is
why i
think it fails the driver update on reboot. I found out the hard way by
telling vista to ignore the problem and it promptly disconnected the
mouse
altogether. I tried restoring to a point before the patch but it did not
fix
the problem. One of the patches warned that it cannot be removed , so my
guess is that is what is causing the problem. Since this was just
yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this
wait
and see tactic. Any ideas would be appreciated
Thank You



  #5 (permalink)  
Old April 10th 08, 12:33 AM posted to microsoft.public.windows.vista.hardware_devices
Bob
external usenet poster
 
Posts: 1,334
Default Mouse not recognized after reboot following the 04/08 patch


Rollback the patches one at a time, testing as you go, to see if one of them
is the culprit.
-------
*Report back, please*


"SkyKnites" wrote in message
news
I tried that and same thing as before, however in the interest of science
:P
I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
under human interface devices, and unplugged the mouse and let it reboot
without a mouse. And when i plugged in the mouse after reboot it installed
drivers but no mouse pointer, rebooted several times and no mouse at all.
In
desperation I plugged in another identical mouse i had and rebooted, same
thing, ARRRRGGGGH,
Looked in cmos to make sure the bios was detecting the usb devices, and it
was listed there, rebooted again and I had a mouse again. Same problem
....
but this time, using the different mouse, it now lists the correct mouse
in
both places. no more microsoft 3-button with intellieye. Under "mice and
other pointing devices" it shows the correct mouse with the intelipoint
dirvers, no problems. Under "human interface devices" it shows the correct
mouse, no problems detected, but under drivers it shows no info, either
unavailable or not known, when i try to load intellitype drivers for the
device it says no drivers for the device found in the location(or on
internet) Is it normal for vista to list the mouse in both places, or have
I
or something some how started this human interface device deal? I might
put
the other mouse back in to see if it reverts back to the 3-button mouse
under
human interface devices, but that doesn't lead me to an answer. I am new
to
vista, and 64 bit OS's. Only thing I can say is it all happened after the
patches yesterday, maybe coincedence. I read some other posts about mouse
problems, but I cannot find any reference to "hid" device hardware, as
they
suggested.

""shrugs""

"Bob" wrote:


Try this.
Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
plugged in and follow the prompts.
-------
*Report back, please*


"SkyKnites" wrote in message
...
More info, I have found that the hardware it is trying to install is a
Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM).
And
it
cannot find drivers for this mystical device. My mouse is a microsoft
wheelmouse optical (usb) and has the proper drivers installed. If I try
to
remove either the non existent hid device or the mouse it stops
working. I
just need a way to disable the human interface device without disabling
the
wheelmouse, or I need a proper driver for something called a microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

I have a new system that has been working flawlessly til this patch.
vista64
home premium, and the offending device is a microsoft usb wheelmouse
optical.
Now when ever I reboot it says new hardware found and driver
instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and
device
manager shows no conflict and if i just clear out of the error boxes
it
works
fine. Just everytime I reboot it does same thing again. It in fact, it
cannot
even recognize the device it is trying to install drivers for which is
why i
think it fails the driver update on reboot. I found out the hard way
by
telling vista to ignore the problem and it promptly disconnected the
mouse
altogether. I tried restoring to a point before the patch but it did
not
fix
the problem. One of the patches warned that it cannot be removed , so
my
guess is that is what is causing the problem. Since this was just
yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this
wait
and see tactic. Any ideas would be appreciated
Thank You




  #6 (permalink)  
Old April 10th 08, 12:53 AM posted to microsoft.public.windows.vista.hardware_devices
SkyKnites
external usenet poster
 
Posts: 21
Default Mouse not recognized after reboot following the 04/08 patch

I tried that before, and it didn't work. But to keep the process alive I am
off to try it again, btw I put the old mouse in and it still shows the
correct device in both places, so it seems it is some sort of system or OS
problem. I post what happens, thank you for your time and advice.

"Bob" wrote:


Rollback the patches one at a time, testing as you go, to see if one of them
is the culprit.
-------
*Report back, please*


"SkyKnites" wrote in message
news
I tried that and same thing as before, however in the interest of science
:P
I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
under human interface devices, and unplugged the mouse and let it reboot
without a mouse. And when i plugged in the mouse after reboot it installed
drivers but no mouse pointer, rebooted several times and no mouse at all.
In
desperation I plugged in another identical mouse i had and rebooted, same
thing, ARRRRGGGGH,
Looked in cmos to make sure the bios was detecting the usb devices, and it
was listed there, rebooted again and I had a mouse again. Same problem
....
but this time, using the different mouse, it now lists the correct mouse
in
both places. no more microsoft 3-button with intellieye. Under "mice and
other pointing devices" it shows the correct mouse with the intelipoint
dirvers, no problems. Under "human interface devices" it shows the correct
mouse, no problems detected, but under drivers it shows no info, either
unavailable or not known, when i try to load intellitype drivers for the
device it says no drivers for the device found in the location(or on
internet) Is it normal for vista to list the mouse in both places, or have
I
or something some how started this human interface device deal? I might
put
the other mouse back in to see if it reverts back to the 3-button mouse
under
human interface devices, but that doesn't lead me to an answer. I am new
to
vista, and 64 bit OS's. Only thing I can say is it all happened after the
patches yesterday, maybe coincedence. I read some other posts about mouse
problems, but I cannot find any reference to "hid" device hardware, as
they
suggested.

""shrugs""

"Bob" wrote:


Try this.
Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
plugged in and follow the prompts.
-------
*Report back, please*


"SkyKnites" wrote in message
...
More info, I have found that the hardware it is trying to install is a
Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM).
And
it
cannot find drivers for this mystical device. My mouse is a microsoft
wheelmouse optical (usb) and has the proper drivers installed. If I try
to
remove either the non existent hid device or the mouse it stops
working. I
just need a way to disable the human interface device without disabling
the
wheelmouse, or I need a proper driver for something called a microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

I have a new system that has been working flawlessly til this patch.
vista64
home premium, and the offending device is a microsoft usb wheelmouse
optical.
Now when ever I reboot it says new hardware found and driver
instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and
device
manager shows no conflict and if i just clear out of the error boxes
it
works
fine. Just everytime I reboot it does same thing again. It in fact, it
cannot
even recognize the device it is trying to install drivers for which is
why i
think it fails the driver update on reboot. I found out the hard way
by
telling vista to ignore the problem and it promptly disconnected the
mouse
altogether. I tried restoring to a point before the patch but it did
not
fix
the problem. One of the patches warned that it cannot be removed , so
my
guess is that is what is causing the problem. Since this was just
yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this
wait
and see tactic. Any ideas would be appreciated
Thank You




  #7 (permalink)  
Old April 10th 08, 03:56 AM posted to microsoft.public.windows.vista.hardware_devices
SkyKnites
external usenet poster
 
Posts: 21
Default Mouse not recognized after reboot following the 04/08 patch

Ya, rolling back updates didn't work. I guess what I need is a driver for the
wheelmouse that Human interface devices will accept. I am not sure why this
became a problem after all this time tho :/ perhaps my disc cleaner or
registry program removed something wrong.

"SkyKnites" wrote:

I tried that before, and it didn't work. But to keep the process alive I am
off to try it again, btw I put the old mouse in and it still shows the
correct device in both places, so it seems it is some sort of system or OS
problem. I post what happens, thank you for your time and advice.

"Bob" wrote:


Rollback the patches one at a time, testing as you go, to see if one of them
is the culprit.
-------
*Report back, please*


"SkyKnites" wrote in message
news
I tried that and same thing as before, however in the interest of science
:P
I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye
under human interface devices, and unplugged the mouse and let it reboot
without a mouse. And when i plugged in the mouse after reboot it installed
drivers but no mouse pointer, rebooted several times and no mouse at all.
In
desperation I plugged in another identical mouse i had and rebooted, same
thing, ARRRRGGGGH,
Looked in cmos to make sure the bios was detecting the usb devices, and it
was listed there, rebooted again and I had a mouse again. Same problem
....
but this time, using the different mouse, it now lists the correct mouse
in
both places. no more microsoft 3-button with intellieye. Under "mice and
other pointing devices" it shows the correct mouse with the intelipoint
dirvers, no problems. Under "human interface devices" it shows the correct
mouse, no problems detected, but under drivers it shows no info, either
unavailable or not known, when i try to load intellitype drivers for the
device it says no drivers for the device found in the location(or on
internet) Is it normal for vista to list the mouse in both places, or have
I
or something some how started this human interface device deal? I might
put
the other mouse back in to see if it reverts back to the 3-button mouse
under
human interface devices, but that doesn't lead me to an answer. I am new
to
vista, and 64 bit OS's. Only thing I can say is it all happened after the
patches yesterday, maybe coincedence. I read some other posts about mouse
problems, but I cannot find any reference to "hid" device hardware, as
they
suggested.

""shrugs""

"Bob" wrote:


Try this.
Uninstall all mice you see in Device Manager. Reboot with your wheelmouse
plugged in and follow the prompts.
-------
*Report back, please*


"SkyKnites" wrote in message
...
More info, I have found that the hardware it is trying to install is a
Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM).
And
it
cannot find drivers for this mystical device. My mouse is a microsoft
wheelmouse optical (usb) and has the proper drivers installed. If I try
to
remove either the non existent hid device or the mouse it stops
working. I
just need a way to disable the human interface device without disabling
the
wheelmouse, or I need a proper driver for something called a microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

I have a new system that has been working flawlessly til this patch.
vista64
home premium, and the offending device is a microsoft usb wheelmouse
optical.
Now when ever I reboot it says new hardware found and driver
instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit. and
device
manager shows no conflict and if i just clear out of the error boxes
it
works
fine. Just everytime I reboot it does same thing again. It in fact, it
cannot
even recognize the device it is trying to install drivers for which is
why i
think it fails the driver update on reboot. I found out the hard way
by
telling vista to ignore the problem and it promptly disconnected the
mouse
altogether. I tried restoring to a point before the patch but it did
not
fix
the problem. One of the patches warned that it cannot be removed , so
my
guess is that is what is causing the problem. Since this was just
yesterday I
kinda hope they will fix this patch, but I know I cannot rely on this
wait
and see tactic. Any ideas would be appreciated
Thank You




  #8 (permalink)  
Old April 10th 08, 12:44 PM posted to microsoft.public.windows.vista.hardware_devices
Bob
external usenet poster
 
Posts: 1,334
Default Mouse not recognized after reboot following the 04/08 patch

Registry cleaner?

Restore your registry from your registry backup. You did backup your
registry before you ran the cleaner, right?

DO NOT use registry cleaners! See this:
http://aumha.net/viewtopic.php?t=28099

-------
*Report back, please*


"SkyKnites" wrote in message
...
Ya, rolling back updates didn't work. I guess what I need is a driver for
the
wheelmouse that Human interface devices will accept. I am not sure why
this
became a problem after all this time tho :/ perhaps my disc cleaner or
registry program removed something wrong.

"SkyKnites" wrote:

I tried that before, and it didn't work. But to keep the process alive I
am
off to try it again, btw I put the old mouse in and it still shows the
correct device in both places, so it seems it is some sort of system or
OS
problem. I post what happens, thank you for your time and advice.

"Bob" wrote:


Rollback the patches one at a time, testing as you go, to see if one of
them
is the culprit.
-------
*Report back, please*


"SkyKnites" wrote in message
news I tried that and same thing as before, however in the interest of
science
:P
I uninstalled the mouse, AND the microsoft 3-button mouse with
intelliEye
under human interface devices, and unplugged the mouse and let it
reboot
without a mouse. And when i plugged in the mouse after reboot it
installed
drivers but no mouse pointer, rebooted several times and no mouse at
all.
In
desperation I plugged in another identical mouse i had and rebooted,
same
thing, ARRRRGGGGH,
Looked in cmos to make sure the bios was detecting the usb devices,
and it
was listed there, rebooted again and I had a mouse again. Same
problem
....
but this time, using the different mouse, it now lists the correct
mouse
in
both places. no more microsoft 3-button with intellieye. Under "mice
and
other pointing devices" it shows the correct mouse with the
intelipoint
dirvers, no problems. Under "human interface devices" it shows the
correct
mouse, no problems detected, but under drivers it shows no info,
either
unavailable or not known, when i try to load intellitype drivers for
the
device it says no drivers for the device found in the location(or on
internet) Is it normal for vista to list the mouse in both places, or
have
I
or something some how started this human interface device deal? I
might
put
the other mouse back in to see if it reverts back to the 3-button
mouse
under
human interface devices, but that doesn't lead me to an answer. I am
new
to
vista, and 64 bit OS's. Only thing I can say is it all happened after
the
patches yesterday, maybe coincedence. I read some other posts about
mouse
problems, but I cannot find any reference to "hid" device hardware,
as
they
suggested.

""shrugs""

"Bob" wrote:


Try this.
Uninstall all mice you see in Device Manager. Reboot with your
wheelmouse
plugged in and follow the prompts.
-------
*Report back, please*


"SkyKnites" wrote in message
...
More info, I have found that the hardware it is trying to install
is a
Human
Interface Device called: Microsoft 3-button mouse with
intelliEye(TM).
And
it
cannot find drivers for this mystical device. My mouse is a
microsoft
wheelmouse optical (usb) and has the proper drivers installed. If
I try
to
remove either the non existent hid device or the mouse it stops
working. I
just need a way to disable the human interface device without
disabling
the
wheelmouse, or I need a proper driver for something called a
microsoft
3-button mouse with intelliEye.

"SkyKnites" wrote:

I have a new system that has been working flawlessly til this
patch.
vista64
home premium, and the offending device is a microsoft usb
wheelmouse
optical.
Now when ever I reboot it says new hardware found and driver
instillation
failed. I downloaded and installed intellipoint 6.1 for 64bit.
and
device
manager shows no conflict and if i just clear out of the error
boxes
it
works
fine. Just everytime I reboot it does same thing again. It in
fact, it
cannot
even recognize the device it is trying to install drivers for
which is
why i
think it fails the driver update on reboot. I found out the hard
way
by
telling vista to ignore the problem and it promptly disconnected
the
mouse
altogether. I tried restoring to a point before the patch but it
did
not
fix
the problem. One of the patches warned that it cannot be removed
, so
my
guess is that is what is causing the problem. Since this was just
yesterday I
kinda hope they will fix this patch, but I know I cannot rely on
this
wait
and see tactic. Any ideas would be appreciated
Thank You





  #9 (permalink)  
Old April 10th 08, 02:40 PM posted to microsoft.public.windows.vista.hardware_devices
emcclem
external usenet poster
 
Posts: 1
Default Mouse not recognized after reboot following the 04/08 patch


I've encountered exactly the same problem on Vista Home Premium...all
was working fine until Windows Update kicked in - now when I boot up my
mouse isn't recognised.

My standard mouse is wireless but I've also tried connecting a USB and
PS/2 device....although recognised as new hardware no driver can be
located.

Using Windows mouseless is a real pain...

Suggestions appreciated


--
emcclem
Posted via http://www.vistaheads.com

  #10 (permalink)  
Old April 10th 08, 05:55 PM posted to microsoft.public.windows.vista.hardware_devices
Bob
external usenet poster
 
Posts: 1,334
Default Mouse not recognized after reboot following the 04/08 patch

Uninstall the recent updates. Restart. If this solves your problem,
reinstall one at a time, testing as you go, until you find the culprit.
For future reference, do not automatically install updates. Choose “Download
updates for me, but let me choose when to install them”

Until you get your mouse working these links will help.

Windows Vista Keyboard shortcuts
http://windowshelp.microsoft.com/win...dc5661033.mspx

Internet Explorer keyboard shortcuts
http://windowshelp.microsoft.com/Win...a4c0c1033.mspx


"emcclem" wrote in message
...

I've encountered exactly the same problem on Vista Home Premium...all
was working fine until Windows Update kicked in - now when I boot up my
mouse isn't recognised.

My standard mouse is wireless but I've also tried connecting a USB and
PS/2 device....although recognised as new hardware no driver can be
located.

Using Windows mouseless is a real pain...

Suggestions appreciated


--
emcclem
Posted via http://www.vistaheads.com


 




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