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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Mouse not recognized after reboot following the 04/08 patch
I have a new system that has been working flawlessly til this patch. vista64
home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
More info, I have found that the hardware it is trying to install is a Human
Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it cannot find drivers for this mystical device. My mouse is a microsoft wheelmouse optical (usb) and has the proper drivers installed. If I try to remove either the non existent hid device or the mouse it stops working. I just need a way to disable the human interface device without disabling the wheelmouse, or I need a proper driver for something called a microsoft 3-button mouse with intelliEye. "SkyKnites" wrote: I have a new system that has been working flawlessly til this patch. vista64 home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
Try this. Uninstall all mice you see in Device Manager. Reboot with your wheelmouse plugged in and follow the prompts. ------- *Report back, please* "SkyKnites" wrote in message ... More info, I have found that the hardware it is trying to install is a Human Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it cannot find drivers for this mystical device. My mouse is a microsoft wheelmouse optical (usb) and has the proper drivers installed. If I try to remove either the non existent hid device or the mouse it stops working. I just need a way to disable the human interface device without disabling the wheelmouse, or I need a proper driver for something called a microsoft 3-button mouse with intelliEye. "SkyKnites" wrote: I have a new system that has been working flawlessly til this patch. vista64 home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
I tried that and same thing as before, however in the interest of science :P
I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye under human interface devices, and unplugged the mouse and let it reboot without a mouse. And when i plugged in the mouse after reboot it installed drivers but no mouse pointer, rebooted several times and no mouse at all. In desperation I plugged in another identical mouse i had and rebooted, same thing, ARRRRGGGGH, Looked in cmos to make sure the bios was detecting the usb devices, and it was listed there, rebooted again and I had a mouse again. Same problem .... but this time, using the different mouse, it now lists the correct mouse in both places. no more microsoft 3-button with intellieye. Under "mice and other pointing devices" it shows the correct mouse with the intelipoint dirvers, no problems. Under "human interface devices" it shows the correct mouse, no problems detected, but under drivers it shows no info, either unavailable or not known, when i try to load intellitype drivers for the device it says no drivers for the device found in the location(or on internet) Is it normal for vista to list the mouse in both places, or have I or something some how started this human interface device deal? I might put the other mouse back in to see if it reverts back to the 3-button mouse under human interface devices, but that doesn't lead me to an answer. I am new to vista, and 64 bit OS's. Only thing I can say is it all happened after the patches yesterday, maybe coincedence. I read some other posts about mouse problems, but I cannot find any reference to "hid" device hardware, as they suggested. ""shrugs"" "Bob" wrote: Try this. Uninstall all mice you see in Device Manager. Reboot with your wheelmouse plugged in and follow the prompts. ------- *Report back, please* "SkyKnites" wrote in message ... More info, I have found that the hardware it is trying to install is a Human Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it cannot find drivers for this mystical device. My mouse is a microsoft wheelmouse optical (usb) and has the proper drivers installed. If I try to remove either the non existent hid device or the mouse it stops working. I just need a way to disable the human interface device without disabling the wheelmouse, or I need a proper driver for something called a microsoft 3-button mouse with intelliEye. "SkyKnites" wrote: I have a new system that has been working flawlessly til this patch. vista64 home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
Rollback the patches one at a time, testing as you go, to see if one of them is the culprit. ------- *Report back, please* "SkyKnites" wrote in message news I tried that and same thing as before, however in the interest of science :P I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye under human interface devices, and unplugged the mouse and let it reboot without a mouse. And when i plugged in the mouse after reboot it installed drivers but no mouse pointer, rebooted several times and no mouse at all. In desperation I plugged in another identical mouse i had and rebooted, same thing, ARRRRGGGGH, Looked in cmos to make sure the bios was detecting the usb devices, and it was listed there, rebooted again and I had a mouse again. Same problem .... but this time, using the different mouse, it now lists the correct mouse in both places. no more microsoft 3-button with intellieye. Under "mice and other pointing devices" it shows the correct mouse with the intelipoint dirvers, no problems. Under "human interface devices" it shows the correct mouse, no problems detected, but under drivers it shows no info, either unavailable or not known, when i try to load intellitype drivers for the device it says no drivers for the device found in the location(or on internet) Is it normal for vista to list the mouse in both places, or have I or something some how started this human interface device deal? I might put the other mouse back in to see if it reverts back to the 3-button mouse under human interface devices, but that doesn't lead me to an answer. I am new to vista, and 64 bit OS's. Only thing I can say is it all happened after the patches yesterday, maybe coincedence. I read some other posts about mouse problems, but I cannot find any reference to "hid" device hardware, as they suggested. ""shrugs"" "Bob" wrote: Try this. Uninstall all mice you see in Device Manager. Reboot with your wheelmouse plugged in and follow the prompts. ------- *Report back, please* "SkyKnites" wrote in message ... More info, I have found that the hardware it is trying to install is a Human Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it cannot find drivers for this mystical device. My mouse is a microsoft wheelmouse optical (usb) and has the proper drivers installed. If I try to remove either the non existent hid device or the mouse it stops working. I just need a way to disable the human interface device without disabling the wheelmouse, or I need a proper driver for something called a microsoft 3-button mouse with intelliEye. "SkyKnites" wrote: I have a new system that has been working flawlessly til this patch. vista64 home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
I tried that before, and it didn't work. But to keep the process alive I am
off to try it again, btw I put the old mouse in and it still shows the correct device in both places, so it seems it is some sort of system or OS problem. I post what happens, thank you for your time and advice. "Bob" wrote: Rollback the patches one at a time, testing as you go, to see if one of them is the culprit. ------- *Report back, please* "SkyKnites" wrote in message news I tried that and same thing as before, however in the interest of science :P I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye under human interface devices, and unplugged the mouse and let it reboot without a mouse. And when i plugged in the mouse after reboot it installed drivers but no mouse pointer, rebooted several times and no mouse at all. In desperation I plugged in another identical mouse i had and rebooted, same thing, ARRRRGGGGH, Looked in cmos to make sure the bios was detecting the usb devices, and it was listed there, rebooted again and I had a mouse again. Same problem .... but this time, using the different mouse, it now lists the correct mouse in both places. no more microsoft 3-button with intellieye. Under "mice and other pointing devices" it shows the correct mouse with the intelipoint dirvers, no problems. Under "human interface devices" it shows the correct mouse, no problems detected, but under drivers it shows no info, either unavailable or not known, when i try to load intellitype drivers for the device it says no drivers for the device found in the location(or on internet) Is it normal for vista to list the mouse in both places, or have I or something some how started this human interface device deal? I might put the other mouse back in to see if it reverts back to the 3-button mouse under human interface devices, but that doesn't lead me to an answer. I am new to vista, and 64 bit OS's. Only thing I can say is it all happened after the patches yesterday, maybe coincedence. I read some other posts about mouse problems, but I cannot find any reference to "hid" device hardware, as they suggested. ""shrugs"" "Bob" wrote: Try this. Uninstall all mice you see in Device Manager. Reboot with your wheelmouse plugged in and follow the prompts. ------- *Report back, please* "SkyKnites" wrote in message ... More info, I have found that the hardware it is trying to install is a Human Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it cannot find drivers for this mystical device. My mouse is a microsoft wheelmouse optical (usb) and has the proper drivers installed. If I try to remove either the non existent hid device or the mouse it stops working. I just need a way to disable the human interface device without disabling the wheelmouse, or I need a proper driver for something called a microsoft 3-button mouse with intelliEye. "SkyKnites" wrote: I have a new system that has been working flawlessly til this patch. vista64 home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
Ya, rolling back updates didn't work. I guess what I need is a driver for the
wheelmouse that Human interface devices will accept. I am not sure why this became a problem after all this time tho :/ perhaps my disc cleaner or registry program removed something wrong. "SkyKnites" wrote: I tried that before, and it didn't work. But to keep the process alive I am off to try it again, btw I put the old mouse in and it still shows the correct device in both places, so it seems it is some sort of system or OS problem. I post what happens, thank you for your time and advice. "Bob" wrote: Rollback the patches one at a time, testing as you go, to see if one of them is the culprit. ------- *Report back, please* "SkyKnites" wrote in message news I tried that and same thing as before, however in the interest of science :P I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye under human interface devices, and unplugged the mouse and let it reboot without a mouse. And when i plugged in the mouse after reboot it installed drivers but no mouse pointer, rebooted several times and no mouse at all. In desperation I plugged in another identical mouse i had and rebooted, same thing, ARRRRGGGGH, Looked in cmos to make sure the bios was detecting the usb devices, and it was listed there, rebooted again and I had a mouse again. Same problem .... but this time, using the different mouse, it now lists the correct mouse in both places. no more microsoft 3-button with intellieye. Under "mice and other pointing devices" it shows the correct mouse with the intelipoint dirvers, no problems. Under "human interface devices" it shows the correct mouse, no problems detected, but under drivers it shows no info, either unavailable or not known, when i try to load intellitype drivers for the device it says no drivers for the device found in the location(or on internet) Is it normal for vista to list the mouse in both places, or have I or something some how started this human interface device deal? I might put the other mouse back in to see if it reverts back to the 3-button mouse under human interface devices, but that doesn't lead me to an answer. I am new to vista, and 64 bit OS's. Only thing I can say is it all happened after the patches yesterday, maybe coincedence. I read some other posts about mouse problems, but I cannot find any reference to "hid" device hardware, as they suggested. ""shrugs"" "Bob" wrote: Try this. Uninstall all mice you see in Device Manager. Reboot with your wheelmouse plugged in and follow the prompts. ------- *Report back, please* "SkyKnites" wrote in message ... More info, I have found that the hardware it is trying to install is a Human Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it cannot find drivers for this mystical device. My mouse is a microsoft wheelmouse optical (usb) and has the proper drivers installed. If I try to remove either the non existent hid device or the mouse it stops working. I just need a way to disable the human interface device without disabling the wheelmouse, or I need a proper driver for something called a microsoft 3-button mouse with intelliEye. "SkyKnites" wrote: I have a new system that has been working flawlessly til this patch. vista64 home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
Registry cleaner?
Restore your registry from your registry backup. You did backup your registry before you ran the cleaner, right? DO NOT use registry cleaners! See this: http://aumha.net/viewtopic.php?t=28099 ------- *Report back, please* "SkyKnites" wrote in message ... Ya, rolling back updates didn't work. I guess what I need is a driver for the wheelmouse that Human interface devices will accept. I am not sure why this became a problem after all this time tho :/ perhaps my disc cleaner or registry program removed something wrong. "SkyKnites" wrote: I tried that before, and it didn't work. But to keep the process alive I am off to try it again, btw I put the old mouse in and it still shows the correct device in both places, so it seems it is some sort of system or OS problem. I post what happens, thank you for your time and advice. "Bob" wrote: Rollback the patches one at a time, testing as you go, to see if one of them is the culprit. ------- *Report back, please* "SkyKnites" wrote in message news I tried that and same thing as before, however in the interest of science :P I uninstalled the mouse, AND the microsoft 3-button mouse with intelliEye under human interface devices, and unplugged the mouse and let it reboot without a mouse. And when i plugged in the mouse after reboot it installed drivers but no mouse pointer, rebooted several times and no mouse at all. In desperation I plugged in another identical mouse i had and rebooted, same thing, ARRRRGGGGH, Looked in cmos to make sure the bios was detecting the usb devices, and it was listed there, rebooted again and I had a mouse again. Same problem .... but this time, using the different mouse, it now lists the correct mouse in both places. no more microsoft 3-button with intellieye. Under "mice and other pointing devices" it shows the correct mouse with the intelipoint dirvers, no problems. Under "human interface devices" it shows the correct mouse, no problems detected, but under drivers it shows no info, either unavailable or not known, when i try to load intellitype drivers for the device it says no drivers for the device found in the location(or on internet) Is it normal for vista to list the mouse in both places, or have I or something some how started this human interface device deal? I might put the other mouse back in to see if it reverts back to the 3-button mouse under human interface devices, but that doesn't lead me to an answer. I am new to vista, and 64 bit OS's. Only thing I can say is it all happened after the patches yesterday, maybe coincedence. I read some other posts about mouse problems, but I cannot find any reference to "hid" device hardware, as they suggested. ""shrugs"" "Bob" wrote: Try this. Uninstall all mice you see in Device Manager. Reboot with your wheelmouse plugged in and follow the prompts. ------- *Report back, please* "SkyKnites" wrote in message ... More info, I have found that the hardware it is trying to install is a Human Interface Device called: Microsoft 3-button mouse with intelliEye(TM). And it cannot find drivers for this mystical device. My mouse is a microsoft wheelmouse optical (usb) and has the proper drivers installed. If I try to remove either the non existent hid device or the mouse it stops working. I just need a way to disable the human interface device without disabling the wheelmouse, or I need a proper driver for something called a microsoft 3-button mouse with intelliEye. "SkyKnites" wrote: I have a new system that has been working flawlessly til this patch. vista64 home premium, and the offending device is a microsoft usb wheelmouse optical. Now when ever I reboot it says new hardware found and driver instillation failed. I downloaded and installed intellipoint 6.1 for 64bit. and device manager shows no conflict and if i just clear out of the error boxes it works fine. Just everytime I reboot it does same thing again. It in fact, it cannot even recognize the device it is trying to install drivers for which is why i think it fails the driver update on reboot. I found out the hard way by telling vista to ignore the problem and it promptly disconnected the mouse altogether. I tried restoring to a point before the patch but it did not fix the problem. One of the patches warned that it cannot be removed , so my guess is that is what is causing the problem. Since this was just yesterday I kinda hope they will fix this patch, but I know I cannot rely on this wait and see tactic. Any ideas would be appreciated Thank You |
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Mouse not recognized after reboot following the 04/08 patch
I've encountered exactly the same problem on Vista Home Premium...all was working fine until Windows Update kicked in - now when I boot up my mouse isn't recognised. My standard mouse is wireless but I've also tried connecting a USB and PS/2 device....although recognised as new hardware no driver can be located. Using Windows mouseless is a real pain... Suggestions appreciated -- emcclem Posted via http://www.vistaheads.com |
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Mouse not recognized after reboot following the 04/08 patch
Uninstall the recent updates. Restart. If this solves your problem,
reinstall one at a time, testing as you go, until you find the culprit. For future reference, do not automatically install updates. Choose “Download updates for me, but let me choose when to install them” Until you get your mouse working these links will help. Windows Vista Keyboard shortcuts http://windowshelp.microsoft.com/win...dc5661033.mspx Internet Explorer keyboard shortcuts http://windowshelp.microsoft.com/Win...a4c0c1033.mspx "emcclem" wrote in message ... I've encountered exactly the same problem on Vista Home Premium...all was working fine until Windows Update kicked in - now when I boot up my mouse isn't recognised. My standard mouse is wireless but I've also tried connecting a USB and PS/2 device....although recognised as new hardware no driver can be located. Using Windows mouseless is a real pain... Suggestions appreciated -- emcclem Posted via http://www.vistaheads.com |