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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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I have a Vista Home Premium operating system.
HP tells me there is no compatable driver to use between Vista and the above scanner. Therefore buy a new scanner! Strange Any suggestions please Thanks Ian Carpenter |
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Not much you can do....
buy a new scanner.... or leave that scanner on your old XP computer. -- Vista Home Premium 32 SP1 http://get.live.com/wlmail/overview "Ian & Lynn Carpenter" wrote in message ... I have a Vista Home Premium operating system. HP tells me there is no compatable driver to use between Vista and the above scanner. Therefore buy a new scanner! Strange Any suggestions please Thanks Ian Carpenter |
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On Fri, 11 Apr 2008 10:21:00 -0400, "Ian & Lynn Carpenter"
wrote: I have a Vista Home Premium operating system. HP tells me there is no compatable driver to use between Vista and the above scanner. Therefore buy a new scanner! Strange Any suggestions please It's not really strange at all. I don't know your particular scanner or how old it is, but when a new operating system comes out, each peripheral vendor decides for himself which existing products to write new drivers for. It's primarily a matter of economics. If the scanner is a recent one and still being sold, it's obviously in the vendor's interest to provide the needed driver. The older the product, the less likely it is that the vendor will write the driver. It just isn't worth it to him. -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |
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In article , Ian & Lynn Carpenter wrote:
HP tells me there is no compatable driver to use between Vista and the above* scanner. What version of Windows are you using it on at present, or have you been in the past? If XP then get the latest versions from: http://h10025.www1.hp.com/ewfrf/wc/softwareList? os=228&lc=en&cc=us&lang=en&product=59968&dlc=en There's a main download and an update. If you have any HP software that you have tried uninstall it using Remove Programs and then disconnect the USB cable from the PC end and install the XP software as follows: Locate the downloaded file ps804en.exe 1/1 (70.62M) on your computer, Right Mouse Click on it and select Properties / Compatibility TAB. On that TAB, check Use Compatibility mode and set it to XP with SP2 and also check lower down the [x] Run as Administrator and OK your way out. Do not connect the device until the installation procedure tells you to or until you get to Finish. Then repeat the procedure on the downloaded update file ps803mu.exe 1/1 (373.11k) although you can leave the USB cable connected unless it tells you otherwise. Hopefully that might work ..... I'm using a very old HP SJ5P scanner in this fashion although it is scsi connected. |
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Fantastic. Great tech tip. S20 Scanner now works ok. Thanks again. -- ------------------------------------------------------------------------ 's Profile: http://forums.techarena.in/members/b...-hotmail-c.htm View this thread: http://forums.techarena.in/vista-print-fax/949307.htm http://forums.techarena.in |
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Using Windows 64. Have followed HUWYNGR suggestions, but when go to properties there is no "compatability" TAB. Unable to successfully complete installation. Have been using S20 on xp with no problem, but need to switch to the new computer. -- sheathelm ------------------------------------------------------------------------ sheathelm's Profile: http://forums.techarena.in/members/97469.htm View this thread: http://forums.techarena.in/vista-print-fax/949307.htm http://forums.techarena.in |
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I have an HP Photosmart S20 operating on Windows XP. I just downloaded the software but I cannot get a connection with the scanner. Any suggestions? JBL -- JBL ------------------------------------------------------------------------ JBL's Profile: http://forums.techarena.in/members/151785.htm View this thread: http://forums.techarena.in/vista-print-fax/949307.htm http://forums.techarena.in |
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HP has no Vista drivers for this unit
"JBL" wrote in message ... I have an HP Photosmart S20 operating on Windows XP. I just downloaded the software but I cannot get a connection with the scanner. Any suggestions? JBL -- JBL ------------------------------------------------------------------------ JBL's Profile: http://forums.techarena.in/members/151785.htm View this thread: http://forums.techarena.in/vista-print-fax/949307.htm http://forums.techarena.in |