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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

vista office and HP scanner/printer/fax problem



 
 
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  #11 (permalink)  
Old April 15th 08, 01:54 AM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default vista office and HP scanner/printer/fax problem

In article , Jim
wrote:

everything works but the*
scanner. Is that what you mean by a utilitiy or application?


No. You said the buttons do not work. But you can also scan if you have
certain programs.

For example certain programs in Microsoft Office will put an entry in one
of the menus to "Scan" or "Import from Scanner" or words like that.

Or a very useeful free utility called IrfanView that enables you to view
all sorts of image formats and edit them puts a menu item under File /
Acquire,Batch scanning ...

Or an HP scanner comes with a utility for scanning.

Your Officejet says to use the driver that is in VISTA and those are often
less featured than for other versions of Windows.

Print out this document on the HP website:

HP Printers - Installing the Printer Driver Located in Windows Vista

http://h10025.www1.hp.com/ewfrf/wc/d...3&lc=en&cc=us&
lang=en&os=2093&product=79477&dlc=en

which has a section on how to scan.

*It is almsot easier to buy a new*
printer, except frustrating that it worked the day before I got the new*
computer with Vista Office.


Alas that is often the case when a new operating system comes out and one
has older hardware.

I'm not sure what you mean by "Vista Office". The VISTA version of Windows
does not come in an Office version although it does come in Business
versions which do have the Fax & Scanmodule that others have referred to.
"Office" is an application that comes on some computers in a trial version
or may be something you purchased.

Can you clarify what you mean by VISTA Office?

  #12 (permalink)  
Old April 15th 08, 01:35 PM posted to microsoft.public.windows.vista.print_fax_scan
bjr
external usenet poster
 
Posts: 98
Default vista office and HP scanner/printer/fax problem

Yes, it has always worked. System just warns you when you load it.
Initially MS would not support that configuration if you had a problem.
I think the warning is gone after SP1.
As I said before, use VirtualBox rather than VirtualPC. I believe
VirtualPC is an based on an earlier Innotek virtual product. VirtualBox
provides much better virtual USB support than VirtualPC.


David-in-NH wrote:
bjr,
Are you sure that VirtualPC will work with Vista Home Premium. I went to
download it, and the Microsoft requirements do not indicate that it will work
with VistaHP it says:
Virtual PC 2007 runs on: Windows Vistaâ„¢ Business; Windows Vistaâ„¢ Enterprise;
Windows Vistaâ„¢ Ultimate; Windows Server 2003, Standard Edition; Windows
Server 2003, Standard x64 Edition; Windows XP Professional; Windows XP
Professional x64 Edition; or Windows XP Tablet PC Edition. Have you actually
done it?



"bjr" wrote:

VirtualPC will run in Vista HP. Alos consider VirtualBox - XP works fine
there also. I just loaded Mandriva Spring 2008 in VirtualBox running in
XP. I have run VirtualBox with 32 and 64 bit Vista versions with no
problem.

David-in-NH wrote:
The same thing happened to me in 2004(?) with an $850 Brother AIO when I
upgraded a Win 95 PC to Win XP.
I had to buy another AIO... HP6110 for $450. I swore I would never buy
another Brother product!

Last year, I purchased a new Acer (Vista Home Premium) PC: Q6600, 500 Gig
HD, 3Gig RAM. Plus I bought a external 500 GIG USB HD for backups. Now I am
again suffering the same problem, but worse... my Microsoft Office 2000 won't
load either, so I'm now using free software... StarOffice. I may also boycott
HP!

I was thinking that it might be possible to load my external HD with my full
version XP and Office 2000 software. Does anyone know if this will then work
as a dual boot PC? (I am obviously not a PC guru.)

From reading Kim Komando, I see that I can't make a virtual XP machine using
Vista Home Premium, so if I can't make a dual boot PC I guess I could revert
to XP. But I am not sure how to guarantee that I have a useful legitimate
copy of my pre loaded Vista to use down the road.

So, if all else fails, I guess I may have to do what Dave did and get
scanning software. But i don't know if it has word processing ability... scan
a document then create a document that can be changed/modified?


  #13 (permalink)  
Old April 15th 08, 09:12 PM posted to microsoft.public.windows.vista.print_fax_scan
jim
external usenet poster
 
Posts: 7
Default vista office and HP scanner/printer/fax problem

Thanks. I already tried that HP site and just get a message it will not
work. I had had my hopes up, I msut say.
--
jim


"huwyngr" wrote:

In article , Jim
wrote:

everything works but the
scanner. Is that what you mean by a utilitiy or application?


No. You said the buttons do not work. But you can also scan if you have
certain programs.

For example certain programs in Microsoft Office will put an entry in one
of the menus to "Scan" or "Import from Scanner" or words like that.

Or a very useeful free utility called IrfanView that enables you to view
all sorts of image formats and edit them puts a menu item under File /
Acquire,Batch scanning ...

Or an HP scanner comes with a utility for scanning.

Your Officejet says to use the driver that is in VISTA and those are often
less featured than for other versions of Windows.

Print out this document on the HP website:

HP Printers - Installing the Printer Driver Located in Windows Vista

http://h10025.www1.hp.com/ewfrf/wc/d...3&lc=en&cc=us&
lang=en&os=2093&product=79477&dlc=en

which has a section on how to scan.

It is almsot easier to buy a new
printer, except frustrating that it worked the day before I got the new
computer with Vista Office.


Alas that is often the case when a new operating system comes out and one
has older hardware.

I'm not sure what you mean by "Vista Office". The VISTA version of Windows
does not come in an Office version although it does come in Business
versions which do have the Fax & Scanmodule that others have referred to.
"Office" is an application that comes on some computers in a trial version
or may be something you purchased.

Can you clarify what you mean by VISTA Office?


  #14 (permalink)  
Old April 15th 08, 10:16 PM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default vista office and HP scanner/printer/fax problem

In article , Jim
wrote:

*I already tried that HP site and just get a message it will not*
work.


I don't understand you. Did you get to the HP website I linked to? If
not it may be that my browser does not present the URL so you can just
click on it. You can paste the three lines into the address box of your
browser or you can go to the HP website and navigate to the support for
your printer by typing in Officejet 6110 in the Downoada Software box
on this page:

http://welcome.hp.com/country/us/en/...isplay=drivers

Then click on VISTA and use the link where it says driver.

That will take you to the document I was referring to.

Hope that helps -- if not explain more what happened.

  #15 (permalink)  
Old April 16th 08, 04:31 PM posted to microsoft.public.windows.vista.print_fax_scan
jim
external usenet poster
 
Posts: 7
Default vista office and HP scanner/printer/fax problem

Huwyngr
I was trying to say that the site you referrenced was the first place I had
gone. The driver was downloaded by me immediately upon purchase when I
installed my new computer with Vist Office, and everything but the scanner
works on my all in one.

When I hit scan and select any of the options that appear in the window such
as "scan to Microsoft Word," or scan to "HP imaging gallery" my AIO clicks
and then fails to engage. It is driving me nuts.

I very much appreciate you help. At least I know I was on the right track.
JIm
--
jim


"huwyngr" wrote:

In article , Jim
wrote:

I already tried that HP site and just get a message it will not
work.


I don't understand you. Did you get to the HP website I linked to? If
not it may be that my browser does not present the URL so you can just
click on it. You can paste the three lines into the address box of your
browser or you can go to the HP website and navigate to the support for
your printer by typing in Officejet 6110 in the Downoada Software box
on this page:

http://welcome.hp.com/country/us/en/...isplay=drivers

Then click on VISTA and use the link where it says driver.

That will take you to the document I was referring to.

Hope that helps -- if not explain more what happened.


  #16 (permalink)  
Old April 16th 08, 10:17 PM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default vista office and HP scanner/printer/fax problem

Are you saying that none of the following resulted in a scan?

--------------------------------------------------------------------

Scanning

Scanning with Windows Photo Gallery

Click the Start ( ) icon.
Click All Programs .
Click Windows Photo Gallery .
Click File and then click Import From Scanner or Camera .
Click Import .
Click Scan .

Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows
Vista Business, and Windows Vista Enterprise.

Click the Start ( ) icon.
Click All Programs .
Click Windows Fax and Scanning .
Click New Scan .
Click File and then click Scan .

Scanning with Paint

Click the Start ( ) icon.
Click All Programs .
Click Accessories .
Click Paint .
Click File and then click From Scanner or Camera .
Click Scan .
--------------------------------------------------------------------

That is the section of the document I was pointing you to on the
different ways of initiating a scan with the out-of-the-box driver.

  #17 (permalink)  
Old April 17th 08, 01:56 PM posted to microsoft.public.windows.vista.print_fax_scan
jim
external usenet poster
 
Posts: 7
Default vista office and HP scanner/printer/fax problem

huwyngr...first, thanks again for sticking with this. I really appreciate it.

Yes, I have tried all those options and the machine makes noise like it
understands and then goes back to sleep. I have decided to ship this thing
(the 6110) off to my son who runs a non profit and they can use it with the
older operating systems they have. I bought a new HP c728 that is suppossed
to be compatible with Vista. I will know later today.

At one point I did get a message that the failure was due to a known
operating error and to contact HP. I did and they said they no longer
support the 6110 but I could talk to a tech for $3 an hour!

Anyway, I greatly appreciate your help and if it was going to work I feel it
would have with the guidance you provided. Thank you very much.
--
jim


"huwyngr" wrote:

Are you saying that none of the following resulted in a scan?

--------------------------------------------------------------------

Scanning

Scanning with Windows Photo Gallery

Click the Start ( ) icon.
Click All Programs .
Click Windows Photo Gallery .
Click File and then click Import From Scanner or Camera .
Click Import .
Click Scan .

Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows
Vista Business, and Windows Vista Enterprise.

Click the Start ( ) icon.
Click All Programs .
Click Windows Fax and Scanning .
Click New Scan .
Click File and then click Scan .

Scanning with Paint

Click the Start ( ) icon.
Click All Programs .
Click Accessories .
Click Paint .
Click File and then click From Scanner or Camera .
Click Scan .
--------------------------------------------------------------------

That is the section of the document I was pointing you to on the
different ways of initiating a scan with the out-of-the-box driver.


  #18 (permalink)  
Old April 17th 08, 10:06 PM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default vista office and HP scanner/printer/fax problem

In article , Jim
wrote:

At one point I did get a message that the failure was due to a known*
operating error and to contact HP. *I did and they said they no longer*
support the 6110 but I could talk to a tech for $3 an hour!


Ouch ... You didn't try the HP Diagnostic Utility that is listed as a
download on the download page for many devices?

Good luck with your new device -- you know where to find us!

  #19 (permalink)  
Old April 18th 08, 01:21 AM posted to microsoft.public.windows.vista.print_fax_scan
jim
external usenet poster
 
Posts: 7
Default vista office and HP scanner/printer/fax problem

Yep, I had tried that too.
New machine works fine!

--
jim


"huwyngr" wrote:

In article , Jim
wrote:

At one point I did get a message that the failure was due to a known
operating error and to contact HP. I did and they said they no longer
support the 6110 but I could talk to a tech for $3 an hour!


Ouch ... You didn't try the HP Diagnostic Utility that is listed as a
download on the download page for many devices?

Good luck with your new device -- you know where to find us!


  #20 (permalink)  
Old April 18th 08, 11:33 PM posted to microsoft.public.windows.vista.print_fax_scan
huwyngr
external usenet poster
 
Posts: 805
Default vista office and HP scanner/printer/fax problem

Glad to hear the good news!

 




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