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I have two programs, H&R Block's TaxCut & Orca, from www.pdc.wa.gov, which
will not connect to upload data on Vista Home Premium 64. TaxCut will not register, will not update, and will not efile on Vista. I can open a browser and access the sites but no luck getting the programs to upload data with Vista. I was about to paper file my taxes when I tried my wife's computer with XP. It is virtually the same computer, except for OS, hooked to the same DSL via the same modem running the same Firewall / anti-virus program, Kaspersky. The programs work flawlessly on XP but not on Vista. Any idea why? |
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Are those 2 programs Vista compatible?
And have you checked at their sites from your wife's computer to see if there are updates or patches for them to make them Vista compatible? You could also try installing them in XP SP2 compatibility mode. On their setup.exe or install.exeright-clickProperties compatibility Tab XP SP2 mode The other thing is all Govt dept's here use the latest PDF files for just about everything! Go to Adobe, and download the latest version of their PDF reader. -- Mick Murphy - Qld - Australia "GRA" wrote: I have two programs, H&R Block's TaxCut & Orca, from www.pdc.wa.gov, which will not connect to upload data on Vista Home Premium 64. TaxCut will not register, will not update, and will not efile on Vista. I can open a browser and access the sites but no luck getting the programs to upload data with Vista. I was about to paper file my taxes when I tried my wife's computer with XP. It is virtually the same computer, except for OS, hooked to the same DSL via the same modem running the same Firewall / anti-virus program, Kaspersky. The programs work flawlessly on XP but not on Vista. Any idea why? |
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You may want to add the TaxCut to the Trusted Site. This post may help.
Vista: Can't access some secure ...Add the URL to the Trusted Sites security zone. If above suggestions don’t fix the problem, ... 2) Windows 2003 Std sp1 (using IE7 also upgraded from IE6) ... http://www.chicagotech.net/netforums...b675c 3df2b3c -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "GRA" wrote in message ... I have two programs, H&R Block's TaxCut & Orca, from www.pdc.wa.gov, which will not connect to upload data on Vista Home Premium 64. TaxCut will not register, will not update, and will not efile on Vista. I can open a browser and access the sites but no luck getting the programs to upload data with Vista. I was about to paper file my taxes when I tried my wife's computer with XP. It is virtually the same computer, except for OS, hooked to the same DSL via the same modem running the same Firewall / anti-virus program, Kaspersky. The programs work flawlessly on XP but not on Vista. Any idea why? |
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"Mick Murphy" wrote: Are those 2 programs Vista compatible? And have you checked at their sites from your wife's computer to see if there are updates or patches for them to make them Vista compatible? You could also try installing them in XP SP2 compatibility mode. On their setup.exe or install.exeright-clickProperties compatibility Tab XP SP2 mode The other thing is all Govt dept's here use the latest PDF files for just about everything! Go to Adobe, and download the latest version of their PDF reader. -- Mick Murphy - Qld - Australia "GRA" wrote: I have two programs, H&R Block's TaxCut & Orca, from www.pdc.wa.gov, which will not connect to upload data on Vista Home Premium 64. TaxCut will not register, will not update, and will not efile on Vista. I can open a browser and access the sites but no luck getting the programs to upload data with Vista. I was about to paper file my taxes when I tried my wife's computer with XP. It is virtually the same computer, except for OS, hooked to the same DSL via the same modem running the same Firewall / anti-virus program, Kaspersky. The programs work flawlessly on XP but not on Vista. Any idea why? |
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Mick,
Thanks for your reply. Both are suppose to be Vista compatible. They installed under Vista without problem, can be used under Vista in terms of entering data, but cannot connect to the internet to upload data. For example, H&R's TaxCut will not register owner's information, will not update and will not allow income tax date to be efiled with the IRS although all data for the income tax can be entered and is properly calculated. I'm suspicious the problem resides deep insiderthe bowels of Vista's screwed up security concerns but have no idea where. "Mick Murphy" wrote: Are those 2 programs Vista compatible? And have you checked at their sites from your wife's computer to see if there are updates or patches for them to make them Vista compatible? You could also try installing them in XP SP2 compatibility mode. On their setup.exe or install.exeright-clickProperties compatibility Tab XP SP2 mode The other thing is all Govt dept's here use the latest PDF files for just about everything! Go to Adobe, and download the latest version of their PDF reader. -- Mick Murphy - Qld - Australia "GRA" wrote: I have two programs, H&R Block's TaxCut & Orca, from www.pdc.wa.gov, which will not connect to upload data on Vista Home Premium 64. TaxCut will not register, will not update, and will not efile on Vista. I can open a browser and access the sites but no luck getting the programs to upload data with Vista. I was about to paper file my taxes when I tried my wife's computer with XP. It is virtually the same computer, except for OS, hooked to the same DSL via the same modem running the same Firewall / anti-virus program, Kaspersky. The programs work flawlessly on XP but not on Vista. Any idea why? |
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