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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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April 29th 08, 05:42 PM
posted to microsoft.public.windows.vista.print_fax_scan
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installlation of my hp printer
I have a dell inspiron 1720 lap top with windows vista home edition I am
trying to download the software and drivers for my HP Photosmart C7280 All-in-One printer. iget about 94 % completed then I get this error message Fatal error during installation. An error occurred during the installation of assembly policy.8.0.microsoft.vc80.ATL,processorArchitectur e=”x86”,publickeyToken=”1fc8b3b9a1e18e3b”, version=”8.0.50727.91”,type=”win32-policy” Please go to http://www.hp.com/support for troubleshooting information about “fatal error” and “msi.unloadsupport” I have gone to that web site and called hp tech support and no help there. they never seen this error message and thinks its a registry problem. any help???? 
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May 2nd 08, 08:28 PM
posted to microsoft.public.windows.vista.print_fax_scan
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installlation of my hp printer
Is there an option to order a CD with the software on it from HP?
-- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "jtb702nv" wrote in message ... I have a dell inspiron 1720 lap top with windows vista home edition I am trying to download the software and drivers for my HP Photosmart C7280 All-in-One printer. iget about 94 % completed then I get this error message Fatal error during installation. An error occurred during the installation of assembly policy.8.0.microsoft.vc80.ATL,processorArchitectur e=”x86”,publickeyToken=”1fc8b3b9a1e18e3b”, version=”8.0.50727.91”,type=”win32-policy” Please go to http://www.hp.com/support for troubleshooting information about “fatal error” and “msi.unloadsupport” I have gone to that web site and called hp tech support and no help there. they never seen this error message and thinks its a registry problem. any help????
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May 4th 08, 12:56 AM
posted to microsoft.public.windows.vista.print_fax_scan
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installlation of my hp printer
Im sure there is but i tried the cd included in the printer as well as
downloading it off the internet and get the same error message from both ways "Cari (MS-MVP)" wrote: Is there an option to order a CD with the software on it from HP? -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "jtb702nv" wrote in message ... I have a dell inspiron 1720 lap top with windows vista home edition I am trying to download the software and drivers for my HP Photosmart C7280 All-in-One printer. iget about 94 % completed then I get this error message Fatal error during installation. An error occurred during the installation of assembly policy.8.0.microsoft.vc80.ATL,processorArchitectur e=”x86”,publickeyToken=”1fc8b3b9a1e18e3b”, version=”8.0.50727.91”,type=”win32-policy” Please go to http://www.hp.com/support for troubleshooting information about “fatal error” and “msi.unloadsupport” I have gone to that web site and called hp tech support and no help there. they never seen this error message and thinks its a registry problem. any help????
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June 10th 08, 02:33 PM
posted to microsoft.public.windows.vista.print_fax_scan
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installlation of my hp printer
Did you ever get this issue resolved? I get exactly the same error message when trying to install my HP deskjet all-in-one. I have been emailing te helpdesk for months and thy keep giving me things to try but no luck! -- gr79
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June 10th 08, 03:35 PM
posted to microsoft.public.windows.vista.print_fax_scan
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installlation of my hp printer
No I still have not gotten it resolved and it is drivng me insane.
"gr79" wrote: Did you ever get this issue resolved? I get exactly the same error message when trying to install my HP deskjet all-in-one. I have been emailing te helpdesk for months and thy keep giving me things to try but no luck! -- gr79
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June 11th 08, 10:14 PM
posted to microsoft.public.windows.vista.print_fax_scan
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installlation of my hp printer
I gave up on IE 7 and downloaded Firefox as my default Browser and have no problems with my hp deskjet 5650. -- oaklanding Posted via http://www.vistaheads.com
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June 12th 08, 04:18 PM
posted to microsoft.public.windows.vista.print_fax_scan
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installlation of my hp printer
In article ,
Jtb702nv wrote: An error occurred during the installation of assembly* policy Some suggestions .... Check out this HP webspage for your printer Installation issues for Software & Drivers HP Photosmart C7280 All-in-One http://h10025.www1.hp.com/ewfrf/wc/d...le=1891&lc=en& cc=us&dlc=en&os=2093&product=3204785&lang=en and in particular: HP All-in-One Products - An Error Message Appears on the Computer While Installing the Software in Windows http://h10025.www1.hp.com/ewfrf/wc/d...5478&lc=en&cc= us&dlc=en&product=3204785&os=2093&rule=1891&lang=e n Here's an off the top of my head thought: You are installing software for an All in One printer onto a VISTA Home series system and the Home series VISTA does not include Fax & Scan so the installer is looking for something that is not there. Since I've seen references to a similar problem and Image Zone which is part of the HP package, try uninstalling everything HP you can see in Remove Programs and deleting any HP icon there may be in the Printers folder after unplugging the USB cable from the PC end. Then reboot, download the simplified package: HP Photosmart Basic Drivers HP Photosmart C7280 All-in-One http://h10025.www1.hp.com/ewfrf/wc/s...softwareitem=m p-52292-3&lc=en&cc=us&dlc=en&product=3204785&os=2093&lang= en Make sure you use Download Only and Save, not Run when the choices appear. Note where you saved the file to and install that -- do not plug the USB cable from the AIO to the PC until the install procedure tells you to or until you get to [Finish]. Good luck.
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