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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Windows shuts down unexpectedly. Is there a way to pinpoint the cause based
on the logs and errors that Vista produces? I have read at least a half dozen reasons suggested for this type of occurrence in general and wonder if there is information being captured by the system that can help pinpoint the cause for my specific case. Problem Reports and Solutons / View Problem HIstory shows 11 instances of this, 7 today at approximately 1/2 hour intervals and one 5 days ago, one 6 days ago and two 7 days ago. It says : Windows / Shut Down Unexpectedly / (date & time) Solution Available. However whenever connected to Microsoft site it never comes back with any solution. Information from one of those messages: Product Windows Problem Shut down unexpectedly Date 5/2/2008 7:07 PM Status Solution Available Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini050208-08.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 8356F030 BCP3: 85946030 BCP4: 83B56488 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Server information: 9d99154d-ac5b-4586-abd0-9ffbaff6894a Also when going to Control Panel / Administrative Tools / Event Viewer it shows Critical Errors but there are never any results when connecting to Microsoft's web site for that either. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 5/2/2008 6:38:56 PM Event ID: 41 Task Category: None Level: Critical Keywords: (2) User: SYSTEM Computer: emachine Description: The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" / EventID41/EventID Version0/Version Level1/Level Task0/Task Opcode0/Opcode Keywords0x8000000000000002/Keywords TimeCreated SystemTime="2008-05-02T23:38:56.458Z" / EventRecordID19361/EventRecordID Correlation / Execution ProcessID="4" ThreadID="8" / ChannelSystem/Channel Computeremachine/Computer etc. Any steps recommended to take to get to bottom of this? -- .. |
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I also have this problem i tend to leave my computer in hibernation and it happens. Its allways a blue screen asking to start windows in safe mode etc.. and saying if this isnt the first time you've seen this screen contact something or other. I've had it happen several times now. I was wondering if it is the windows vista? I was told by a friend that windows vista has a bunch of problems and I should go back to windows xp. Any suggestions? sry rich i'm no help to you. "rich" wrote: Windows shuts down unexpectedly. Is there a way to pinpoint the cause based on the logs and errors that Vista produces? I have read at least a half dozen reasons suggested for this type of occurrence in general and wonder if there is information being captured by the system that can help pinpoint the cause for my specific case. Problem Reports and Solutons / View Problem HIstory shows 11 instances of this, 7 today at approximately 1/2 hour intervals and one 5 days ago, one 6 days ago and two 7 days ago. It says : Windows / Shut Down Unexpectedly / (date & time) Solution Available. However whenever connected to Microsoft site it never comes back with any solution. Information from one of those messages: Product Windows Problem Shut down unexpectedly Date 5/2/2008 7:07 PM Status Solution Available Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini050208-08.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 8356F030 BCP3: 85946030 BCP4: 83B56488 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Server information: 9d99154d-ac5b-4586-abd0-9ffbaff6894a Also when going to Control Panel / Administrative Tools / Event Viewer it shows Critical Errors but there are never any results when connecting to Microsoft's web site for that either. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 5/2/2008 6:38:56 PM Event ID: 41 Task Category: None Level: Critical Keywords: (2) User: SYSTEM Computer: emachine Description: The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" / EventID41/EventID Version0/Version Level1/Level Task0/Task Opcode0/Opcode Keywords0x8000000000000002/Keywords TimeCreated SystemTime="2008-05-02T23:38:56.458Z" / EventRecordID19361/EventRecordID Correlation / Execution ProcessID="4" ThreadID="8" / ChannelSystem/Channel Computeremachine/Computer etc. Any steps recommended to take to get to bottom of this? -- . |
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I had posted this at another spot also and have had some suggestions which I
am pursuing. However at this point I can't say I have isolated it to one specific reason. Whether it has to do with the system fan and if running too hot and shutting down to protect data, or problem with power source, or problem going to sleep, or something to do with the bios and if don't have the latest version of that, or if Windows Vista, or combination of reasons. Seems to happen randomly so can't say for sure what the cause is but some others in this community have provided some likely suggestions which I am looking into. Sorry I can't provide you with a more specific answer myself at this point. -- .. "Jade" wrote: I also have this problem i tend to leave my computer in hibernation and it happens. Its allways a blue screen asking to start windows in safe mode etc.. and saying if this isnt the first time you've seen this screen contact something or other. I've had it happen several times now. I was wondering if it is the windows vista? I was told by a friend that windows vista has a bunch of problems and I should go back to windows xp. Any suggestions? sry rich i'm no help to you. "rich" wrote: Windows shuts down unexpectedly. Is there a way to pinpoint the cause based on the logs and errors that Vista produces? I have read at least a half dozen reasons suggested for this type of occurrence in general and wonder if there is information being captured by the system that can help pinpoint the cause for my specific case. Problem Reports and Solutons / View Problem HIstory shows 11 instances of this, 7 today at approximately 1/2 hour intervals and one 5 days ago, one 6 days ago and two 7 days ago. It says : Windows / Shut Down Unexpectedly / (date & time) Solution Available. However whenever connected to Microsoft site it never comes back with any solution. Information from one of those messages: Product Windows Problem Shut down unexpectedly Date 5/2/2008 7:07 PM Status Solution Available Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini050208-08.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 8356F030 BCP3: 85946030 BCP4: 83B56488 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Server information: 9d99154d-ac5b-4586-abd0-9ffbaff6894a Also when going to Control Panel / Administrative Tools / Event Viewer it shows Critical Errors but there are never any results when connecting to Microsoft's web site for that either. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 5/2/2008 6:38:56 PM Event ID: 41 Task Category: None Level: Critical Keywords: (2) User: SYSTEM Computer: emachine Description: The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" / EventID41/EventID Version0/Version Level1/Level Task0/Task Opcode0/Opcode Keywords0x8000000000000002/Keywords TimeCreated SystemTime="2008-05-02T23:38:56.458Z" / EventRecordID19361/EventRecordID Correlation / Execution ProcessID="4" ThreadID="8" / ChannelSystem/Channel Computeremachine/Computer etc. Any steps recommended to take to get to bottom of this? -- . |
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"rich" wrote: Windows shuts down unexpectedly. Is there a way to pinpoint the cause based on the logs and errors that Vista produces? I have read at least a half dozen reasons suggested for this type of occurrence in general and wonder if there is information being captured by the system that can help pinpoint the cause for my specific case. Problem Reports and Solutons / View Problem HIstory shows 11 instances of this, 7 today at approximately 1/2 hour intervals and one 5 days ago, one 6 days ago and two 7 days ago. It says : Windows / Shut Down Unexpectedly / (date & time) Solution Available. However whenever connected to Microsoft site it never comes back with any solution. Information from one of those messages: Product Windows Problem Shut down unexpectedly Date 5/2/2008 7:07 PM Status Solution Available Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini050208-08.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 8356F030 BCP3: 85946030 BCP4: 83B56488 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Server information: 9d99154d-ac5b-4586-abd0-9ffbaff6894a Also when going to Control Panel / Administrative Tools / Event Viewer it shows Critical Errors but there are never any results when connecting to Microsoft's web site for that either. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 5/2/2008 6:38:56 PM Event ID: 41 Task Category: None Level: Critical Keywords: (2) User: SYSTEM Computer: emachine Description: The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" / EventID41/EventID Version0/Version Level1/Level Task0/Task Opcode0/Opcode Keywords0x8000000000000002/Keywords TimeCreated SystemTime="2008-05-02T23:38:56.458Z" / EventRecordID19361/EventRecordID Correlation / Execution ProcessID="4" ThreadID="8" / ChannelSystem/Channel Computeremachine/Computer etc. Any steps recommended to take to get to bottom of this? -- . |
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Hibernation feature does not work after Installation of Vista SP1. When attempting to resume from hibernation you recieve the following error message: "'System' (http://www.ehow.com/how_2326254_func...allation.html#) was shutdown unexpectedly" This issue occurs when the Boot Configuration Data (BCD) store contains incorrect information for the "Resume from Hibernate" entry. Follow steps To fix BCD information: Step1 1 Click StartAll programs'Accessories' (http://www.ehow.com/how_2326254_func...allation.html#) right click Command PromptRun as Administrator Step2 At Command prompt type: bcdedit -enum all Step3 3 locate following entry.(this is what you will copy in the following steps) Resume from Hibernate --------------------- identifier {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} Step4 4 {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} note- the x's above will be replaces letters or numbers on your identifier string. Step5 5 Use your 'mouse' (http://www.ehow.com/how_2326254_func...allation.html#) pointer and place it over the identifier string, right click, and select Mark, highlight the entire indentifier string and then hit Enter. (this enables you to drag your pointer over the string and copy it. Important! To copy highlighted string you must hit Enter key! otherwise you will have to repeat process and mark string again) Step6 6 At flashing cursor on Command Prompt type the following: bcdedit /deletevalue Step7 7 Hit the space bar then right click and paste indentifier string. shoud look like this: bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} Step8 8 Hit the space bar again, and type inherit. Should look like this: bcdedit /deletevalue {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx} inherit Step9 9 Press enter. If done correctly (with proper spacing) a sucessful message will be displayed at Command Prompt. Type exit and press enter to close command Prompt. Hibernation should function properly. -- rive0108 Alienware Area-51 M5790 Vista Ultimate x64 T7600G Core2 Duo 2.33 Ghz (overclocked to 2.66 GHZ) ATI Mobility Radeon x1900 256 MB 1920x1200 WUXGA 4GB DDR2 PC5300 HP digital Tuner express card 200 GB 7200 RPM HDD RAID 0 |
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After reading all the testimonials, I just figured I should throw in my two cents. I recently installed windows 7 64 bit with no problem and received the same error as seen in the picture below. I never had this error until I plugged in this USB 4 port usb 2.0 high speed hub by Gigaware i have had it running and been crashing. Removed it and no crashes since. I think the error is related to heating issues. Just thought someone wanted to know! +-------------------------------------------------------------------+ |Filename: kernelpower.jpg | |Download: http://www.vistax64.com/attachment.php?attachmentid=17611| +-------------------------------------------------------------------+ -- Kempatsu |