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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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I'm at my wits' end and don't know what to do next -- HELP! I have Vista Home Premium on a 36-bit computer. I unstalled a local USB Dell printer and it was working fine. Then it started printing tiny letters, then stopped printing at all and printer icons disappeared from the Control Panel. I used Windows Update and installed Service Pack 1. The printer icons are back, but there are now multiple copies of the printer which I'm unable to delete. At restart, the printer prints the same page each time. I went into Services, stopped and restarted the spooler to no effect. Would appreciate any thoughts on how to fix this. -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |
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right click on the printer
Run as administrator Delete Only the Owner can delete the printer when not running as administrator and Plug and Play does not create the printer in the users context. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mishutka" wrote in message ... I'm at my wits' end and don't know what to do next -- HELP! I have Vista Home Premium on a 36-bit computer. I unstalled a local USB Dell printer and it was working fine. Then it started printing tiny letters, then stopped printing at all and printer icons disappeared from the Control Panel. I used Windows Update and installed Service Pack 1. The printer icons are back, but there are now multiple copies of the printer which I'm unable to delete. At restart, the printer prints the same page each time. I went into Services, stopped and restarted the spooler to no effect. Would appreciate any thoughts on how to fix this. -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |
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Thanks, Alan, I tried that before and it didn't work either. I'm the only user on this machine and my account is set as administrator. -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |
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Make sure you delete any pending print jobs. The printer cannot be deleted
until the print jobs are deleted. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "mishutka" wrote in message ... Thanks, Alan, I tried that before and it didn't work either. I'm the only user on this machine and my account is set as administrator. -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |
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I deleted all printing jobs from the queue, and stopped and restarted the spooler. But when I restart the computer, the printer prints one of my e-mail messages (same each time). Where else could a pending job be "hiding"? Thanks for your help! -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |
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You might have to navigate to ...\spool\printers in Windows explorer and
delete all the file there if you have not already). -- Tom MSMVP 1998-2007 "mishutka" wrote in message ... I deleted all printing jobs from the queue, and stopped and restarted the spooler. But when I restart the computer, the printer prints one of my e-mail messages (same each time). Where else could a pending job be "hiding"? Thanks for your help! -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |
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I manually deleted the files from the .../spool/printers folder -- BUT there are 2 persistent .shd files that won't delete ("file is in use") even after reboot. Any ideas on how I can purge them? Many thanks! -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |
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mishutka;713541 Wrote: I manually deleted the files from the .../spool/printers folder -- BUT there are 2 persistent .shd files that won't delete ("file is in use") even after reboot. Any ideas on how I can purge them? Many thanks! -- mishutka ------------------------------------------------------------------------ mishutka's Profile: 'mishutka's profile on TechArena Computer Hardware Support Forums of India' (http://forums.techarena.in/member.php?userid=48516) View this thread: 'Unable to Remove Printers in Control Panel - Vista Print and Fax' (http://forums.techarena.in/showthread.php?t=963633) 'TechArena Community - Technology and Computer Hardware Support Forums of India' (http://forums.techarena.in) Try booting into safe mode and then try deleting them. I had a similar issue with my printer and safe mode allowed me to delete the files. -- .Joe _[image: http://uswave.net/vistax64/joetmvx64.png] (\"http://uswave.net/vistax64/joetmvx64.png\")_ _*::Vista_Forums::* (\"http://www.vistax64.com/\")_ _Geekbench_Sco_4031 (\"http://browse.geekbench.ca/geekbench2/view/51273\")_ _CPU-Z (\"http://valid.x86-secret.com/show_oc.php?id=345866\")_ |
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Booting in safe mode and deleting .shd files from .../spool solved the problem! Thank you so much for your help! -- mishutka ------------------------------------------------------------------------ mishutka's Profile: http://forums.techarena.in/member.php?userid=48516 View this thread: http://forums.techarena.in/showthread.php?t=963633 http://forums.techarena.in |