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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Whenever I start my computer I get two identical error messages:
Runtime Error! Program C:\Windows\System32\Rundll32.exe This application has requested the Runtime to teminate it in an unusual way. Please contact the application's support team for more information I also get a similar error message when right-clicking on the desktop, except it says: Program: C:\Windows\explorer.exe The rest of the message is the same. I've run many spyware checks, system scans, and other programs and read a lot of articles in forums but nothing has proved helpful. Any help would be appreciated. |
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Lysserd wrote:
Whenever I start my computer I get two identical error messages: Runtime Error! Program C:\Windows\System32\Rundll32.exe This application has requested the Runtime to teminate it in an unusual way. Please contact the application's support team for more information I also get a similar error message when right-clicking on the desktop, except it says: Program: C:\Windows\explorer.exe The rest of the message is the same. I've run many spyware checks, system scans, and other programs and read a lot of articles in forums but nothing has proved helpful. Any help would be appreciated. It seems that something you've installed is set to start with Windows and is failing. In addition, it is something that when you first installed it shoved itself into the right-click context menu. So I would manage your Startup with the System Configuration Utility to begin with. If that isn't enough, then do a clean boot and add things back one at a time until you find the culprit. Then you can get rid of it or reinstall it, depending on what it is and whether you want to keep it. A. Manage Startup Start OrbStart Search boxmsconfig [enter] If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. Then see what is on the Startup tab. You don't need to restart immediately, but the next time you do you'll get a dialog saying you've used the Utility. Usually in Vista this will be blocked by Windows Defender and you'll need to allow it so you can then tick the box that says in effect, "don't bother me about this again". Important - Do not use the System Configuration Utility to stop processes. Instead, use StartRunservices.msc [enter] and do not stop any services unless you really, really know what you're doing. The free Autoruns program is very useful for managing your Startup - http://www.microsoft.com/technet/sys...s/default.mspx - Autoruns How to troubleshoot a problem by performing a clean boot in Windows Vista - http://support.microsoft.com/default...b;EN-US;929135 B. Right-click context menu For the right-click context menu, uninstalling the Mystery Culprit may take care of it, but personally I find that having as few third-party extras in the context menu as possible is A Good Thing. You can easily manage them with the free ShellExView program. http://www.nirsoft.net/utils/shexview.html Manage the context-menu entries for folders, drives and Namespace objects - http://windowsxp.mvps.org/context_folders.htm Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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I apologize on bringing up this thread again, but this is what brought me here through a google search. You see, I'm going through the same exact problems as the OP had listed and tried my best to follow the suggestion given in this thread but couldn't do it all since I've gotten uneasy from continuing on doing anything without knowing fully on what I was doing. I didn't want to make something worse by trying to get something better even though the instructions are right there, you know? I'm not exactly computer literate and got confused on what exactly I have to do for once I tried the clean boot, so if someone doesn't mind going on their way out and screencap the steps bit-by-bit so I can have an easier understanding on what to do so I can try this again? I'd appreciate it. -- Selfy |
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"Selfy" wrote in message
... I apologize on bringing up this thread again, but this is what brought me here through a google search. You see, I'm going through the same exact problems as the OP had listed and tried my best to follow the suggestion given in this thread but couldn't do it all since I've gotten uneasy from continuing on doing anything without knowing fully on what I was doing. I didn't want to make something worse by trying to get something better even though the instructions are right there, you know? I'm not exactly computer literate and got confused on what exactly I have to do for once I tried the clean boot, so if someone doesn't mind going on their way out and screencap the steps bit-by-bit so I can have an easier understanding on what to do so I can try this again? I'd appreciate it. -- Selfy .. Many of us use a method of reaching this newsgroup that does not make it easy to go back to previous messages in threads read before the current session, and therefore use quoting of previous messages we are replying to. Since you didn't, both I and a large percentage of the people who respond in this newsgroup are unwilling to take the significant amount of time to find the rest of the thread you are replying to. Robert Miles |