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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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May 16th 08, 04:50 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Hp Officejet 6310 (Vista)
Hello everyone
I did something really stupid and I need help...I did a system restore and now my computer is messed up, mainly my printer. I cannot download any drivers, can't get my computer to recongize my printer. I get 2 error messages saying: 1: HP Installer Driver ul not found 2: Acess to the registry key; HKEY_LOCAL_MACHINE\Software\Hewlett-Packard\eDiegs is denied. Can anyone help....I tried calling HP 1wk/2-3hr/day...and still nothing. i have a Compaq Pressaro SR2050NX - Windows Vista - 64Bit : Hope this info helps...thanks in advance!!! -- Tiff 
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May 16th 08, 11:22 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Hp Officejet 6310 (Vista)
Undo system restore or choose a different restore point.
"qumara" wrote in message ... Hello everyone I did something really stupid and I need help...I did a system restore and now my computer is messed up, mainly my printer. I cannot download any drivers, can't get my computer to recongize my printer. I get 2 error messages saying: 1: HP Installer Driver ul not found 2: Acess to the registry key; HKEY_LOCAL_MACHINE\Software\Hewlett-Packard\eDiegs is denied. Can anyone help....I tried calling HP 1wk/2-3hr/day...and still nothing. i have a Compaq Pressaro SR2050NX - Windows Vista - 64Bit : Hope this info helps...thanks in advance!!! -- Tiff
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May 18th 08, 01:38 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Hp Officejet 6310 (Vista)
Tiff, *Stupid* question... Have you tried just uninstalling/reinstalling the
printer. Now did you honestly really expect HP to help you out? Your issue obviously was not on any of their scripts.... Good luck. "Bob" wrote in message . .. Undo system restore or choose a different restore point. "qumara" wrote in message ... Hello everyone I did something really stupid and I need help...I did a system restore and now my computer is messed up, mainly my printer. I cannot download any drivers, can't get my computer to recongize my printer. I get 2 error messages saying: 1: HP Installer Driver ul not found 2: Acess to the registry key; HKEY_LOCAL_MACHINE\Software\Hewlett-Packard\eDiegs is denied. Can anyone help....I tried calling HP 1wk/2-3hr/day...and still nothing. i have a Compaq Pressaro SR2050NX - Windows Vista - 64Bit : Hope this info helps...thanks in advance!!! -- Tiff
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June 3rd 08, 05:00 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Hp Officejet 6310 (Vista)
I had the same problem and I solved it by logging in as the administrator,
uninstalling the printer and inserting the Vista CD that came with the printer and did a new install. Tony Zamboni "qumara" wrote in message ... Hello everyone I did something really stupid and I need help...I did a system restore and now my computer is messed up, mainly my printer. I cannot download any drivers, can't get my computer to recongize my printer. I get 2 error messages saying: 1: HP Installer Driver ul not found 2: Acess to the registry key; HKEY_LOCAL_MACHINE\Software\Hewlett-Packard\eDiegs is denied. Can anyone help....I tried calling HP 1wk/2-3hr/day...and still nothing. i have a Compaq Pressaro SR2050NX - Windows Vista - 64Bit : Hope this info helps...thanks in advance!!! -- Tiff
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