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I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model
#MT6821. The operating system was loaded on the laptop when I purchased it, and the following blue screen appeared at start up about once per month for a year. Now it is appearing almost every day. Anyone able to help me figure out how to get rid of this? I am not stupid, but not real technical either. Thanks in advance for your help. Rick I power up the laptop, and a blue screen appears stating: A problem has been detected and windows has been shut down to prevent damage to your computer. A thread tried to release a source it did not own. Technical Information: *** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002) *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP 47ba6222 |
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MichRick1 wrote:
I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model #MT6821. The operating system was loaded on the laptop when I purchased it, and the following blue screen appeared at start up about once per month for a year. Now it is appearing almost every day. Anyone able to help me figure out how to get rid of this? I am not stupid, but not real technical either. Thanks in advance for your help. Rick I power up the laptop, and a blue screen appears stating: A problem has been detected and windows has been shut down to prevent damage to your computer. A thread tried to release a source it did not own. Technical Information: *** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002) *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP 47ba6222 First thing I would try is to boot into "Safe Mode".....before the Windows logo appears, press the F8 key. This will take you to a text based screen where you can select a "Safe Mode" boot option. Sometimes just by booting into Safe Mode and then rebooting in regular Windows will clear up a problem. Try that first and if you are still experiencing a problem then you will have to start looking at such issues as newly installed programs, viri, malware, drivers, upgrades etc. |
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Hi Rick,
There are several different programs that I've seen that cause that error, read: http://www.google.com/search?q=0x000...icrosoft% 3A* -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "MichRick1" wrote in message ... I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model #MT6821. The operating system was loaded on the laptop when I purchased it, and the following blue screen appeared at start up about once per month for a year. Now it is appearing almost every day. Anyone able to help me figure out how to get rid of this? I am not stupid, but not real technical either. Thanks in advance for your help. Rick I power up the laptop, and a blue screen appears stating: A problem has been detected and windows has been shut down to prevent damage to your computer. A thread tried to release a source it did not own. Technical Information: *** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002) *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP 47ba6222 |
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I tried your suggestion, to be honest, I thought it was way too easy. But,
fingers crossed, I have not seen that Blue Screen in a week. Here is hoping, and wanted to thank you for taking the time to write. Regards, Rick "propman" wrote: MichRick1 wrote: I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model #MT6821. The operating system was loaded on the laptop when I purchased it, and the following blue screen appeared at start up about once per month for a year. Now it is appearing almost every day. Anyone able to help me figure out how to get rid of this? I am not stupid, but not real technical either. Thanks in advance for your help. Rick I power up the laptop, and a blue screen appears stating: A problem has been detected and windows has been shut down to prevent damage to your computer. A thread tried to release a source it did not own. Technical Information: *** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002) *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP 47ba6222 First thing I would try is to boot into "Safe Mode".....before the Windows logo appears, press the F8 key. This will take you to a text based screen where you can select a "Safe Mode" boot option. Sometimes just by booting into Safe Mode and then rebooting in regular Windows will clear up a problem. Try that first and if you are still experiencing a problem then you will have to start looking at such issues as newly installed programs, viri, malware, drivers, upgrades etc. |
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Good to hear, Rick! Thank you for taking time to post your success
story...sure it will be of use to someone else in the future. :-) PS....yeah, easy solution but hey it just works a lot of the time. Just don't ask me for any in depth details on why it works 'cause I don't have a clue!! grin MichRick1 wrote: I tried your suggestion, to be honest, I thought it was way too easy. But, fingers crossed, I have not seen that Blue Screen in a week. Here is hoping, and wanted to thank you for taking the time to write. Regards, Rick "propman" wrote: MichRick1 wrote: I am using windows vista, home premium, 32 bit, on a Gateway Laptop, model #MT6821. The operating system was loaded on the laptop when I purchased it, and the following blue screen appeared at start up about once per month for a year. Now it is appearing almost every day. Anyone able to help me figure out how to get rid of this? I am not stupid, but not real technical either. Thanks in advance for your help. Rick I power up the laptop, and a blue screen appears stating: A problem has been detected and windows has been shut down to prevent damage to your computer. A thread tried to release a source it did not own. Technical Information: *** STOP: 0x000000E3 (0x805E9DE0,0x83A49D78,0X00000000,0X00000002) *** CI.dll - Address 805E9DE0 base at 8051F000, DATESTAMP 47ba6222 First thing I would try is to boot into "Safe Mode".....before the Windows logo appears, press the F8 key. This will take you to a text based screen where you can select a "Safe Mode" boot option. Sometimes just by booting into Safe Mode and then rebooting in regular Windows will clear up a problem. Try that first and if you are still experiencing a problem then you will have to start looking at such issues as newly installed programs, viri, malware, drivers, upgrades etc. |