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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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May 18th 08, 04:24 AM
posted to microsoft.public.windows.vista.print_fax_scan
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UMAX ASTRA 5600 - problem in Vista
Hi,
I am using UMAX ASTRA 5600 and its working fine with Win XP. Now, I have got a New PC with Vista Ultimate. On this PC, this scanner is getting recognized, but when I try the Preview/Scan option using the inbuilt programs (Windows Live Photo Gallery or MS Office Document Scanning), then it gives me following error message: --------------------------- Error --------------------------- An error occured while setting scanner properties. If another program is scanning, please wait for it to complete and try again. --------------------------- OK --------------------------- I tried going to Control Panel - Scanners & Cameras. It shows my scanner. I tried the [Test Scanner] option under Diagnostics section. It gives : --------------------------- Test Successful --------------------------- Your imaging device successfully completed the diagnostic test. --------------------------- OK --------------------------- I am unable to figure out the problem and the scanner is not working in Vista. Please help. Regards, Kamlesh 
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May 19th 08, 07:03 PM
posted to microsoft.public.windows.vista.print_fax_scan
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UMAX ASTRA 5600 - problem in Vista
Does Umax have Vista specific drivers for this printer?
-- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Kamlesh Rao" wrote in message ... Hi, I am using UMAX ASTRA 5600 and its working fine with Win XP. Now, I have got a New PC with Vista Ultimate. On this PC, this scanner is getting recognized, but when I try the Preview/Scan option using the inbuilt programs (Windows Live Photo Gallery or MS Office Document Scanning), then it gives me following error message: --------------------------- Error --------------------------- An error occured while setting scanner properties. If another program is scanning, please wait for it to complete and try again. --------------------------- OK --------------------------- I tried going to Control Panel - Scanners & Cameras. It shows my scanner. I tried the [Test Scanner] option under Diagnostics section. It gives : --------------------------- Test Successful --------------------------- Your imaging device successfully completed the diagnostic test. --------------------------- OK --------------------------- I am unable to figure out the problem and the scanner is not working in Vista. Please help. Regards, Kamlesh
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