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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Help!! Each tome i log onto the internet i get a small square pop up saying
hkcu. I click on ok then the box reappears and so i click ok again and then it finally allows me onto the site. |
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Hayles wrote:
Help!! Each tome i log onto the internet i get a small square pop up saying hkcu. I click on ok then the box reappears and so i click ok again and then it finally allows me onto the site. Probably spyware related....run Adaware, Spydoctor or similar. |
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I have run my avg and spyware terminator with no results!! Any other ideas??
"propman" wrote: Hayles wrote: Help!! Each tome i log onto the internet i get a small square pop up saying hkcu. I click on ok then the box reappears and so i click ok again and then it finally allows me onto the site. Probably spyware related....run Adaware, Spydoctor or similar. |
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Hayles wrote:
I have run my avg and spyware terminator with no results!! Any other ideas?? Hayles wrote: Help!! Each tome i log onto the internet i get a small square pop up saying hkcu. I click on ok then the box reappears and so i click ok again and then it finally allows me onto the site. Be more thorough in your scanning. Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/...moving_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://tinyurl.com/yoeru3 - download link and more instructions You can also check to see if there are targeted removal steps for your malware he Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html When all else fails, get guided help. Choose one of the specialty forums listed at the first link. Register and read its posting FAQ. You will generally be asked to: 1. Download and execute HiJack This! (HJT) - http://www.trendsecure.com/portal/en...HJTInstall.exe 2. Disable Notepad's word wrap - In Notepad.exe; Format -- uncheck; "Word wrap" 3. Download/run Deckard's System Scanner - http://www.techsupportforum.com/sect...eckard/dss.exe 4. Save the scan results (Main.txt and Extra.txt) 5. And then post the contents of Main.txt and Extra.txt in your post at the forum you chose. DO NOT POST LOGS IN THE MS NEWSGROUPS. Standard disclaimer: I can't see and test your computer myself, so these are just suggestions based on many years of being a professional computer tech; suggestions based on what you've written. You should not take my suggestions as a definitive diagnosis. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |