|
|
Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
|||||||
| Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
|
|
|
LinkBack | Thread Tools | Display Modes |
May 26th 08, 07:31 PM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
Canoscan Scanner Not Working on Vista (I hate Vista)
I am still trying to get this to work...
My Canoscan lide 35 worked fine on my XP machine. Now attached to my new vistamachine it is not working. I went to Canon and downloaded files to delete the old driver, install a new Vista driver, and install a new Canoscan Toolbox for Vista. I ran the driver deleter then the new driver .Exe file. I saw a few seconds of a file unzipping and then it was done. I could not tell if it loaded a new driver or not. Still, does not work. I have unplugged and replugged the USB connection, changed the USB location, and still it does not work. I get two error messages; the first says "Cannot communicate with scanner. Cable may be disconnected (it is not). Check Status. Scanner Driver will be closed". When I close that message box I get "Unable to open TWAIN source, please check connection then restart Toolbox". When I check the control panel, hardware. scanners and cameras, it is listed but in Properties it reads "unavailable". When I look under Device Manager, Imaging Devices it lists the Canoscan Lide35, and the properties it says "this device is working properly". I rebooted numerous times as I tried the various functions... 
|
|
May 27th 08, 12:20 AM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
"Squander" wrote in message
... I am still trying to get this to work... My Canoscan lide 35 worked fine on my XP machine. Now attached to my new vistamachine it is not working. I went to Canon and downloaded files to delete the old driver, install a new Vista driver, and install a new Canoscan Toolbox for Vista. I ran the driver deleter then the new driver .Exe file. I saw a few seconds of a file unzipping and then it was done. I could not tell if it loaded a new driver or not. Still, does not work. I have unplugged and replugged the USB connection, changed the USB location, and still it does not work. I get two error messages; the first says "Cannot communicate with scanner. Cable may be disconnected (it is not). Check Status. Scanner Driver will be closed". When I close that message box I get "Unable to open TWAIN source, please check connection then restart Toolbox". When I check the control panel, hardware. scanners and cameras, it is listed but in Properties it reads "unavailable". When I look under Device Manager, Imaging Devices it lists the Canoscan Lide35, and the properties it says "this device is working properly". I rebooted numerous times as I tried the various functions... Did you download the Canoscan Toolbox? You should because the Canon Lide scanners do not work with Windows Fax and Scan.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 27th 08, 03:44 AM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
Yes, after I deleted the old driver I installed the new driver and the new
Vista toolbox... "Mike Hall - MVP" wrote: "Squander" wrote in message ... I am still trying to get this to work... My Canoscan lide 35 worked fine on my XP machine. Now attached to my new vistamachine it is not working. I went to Canon and downloaded files to delete the old driver, install a new Vista driver, and install a new Canoscan Toolbox for Vista. I ran the driver deleter then the new driver .Exe file. I saw a few seconds of a file unzipping and then it was done. I could not tell if it loaded a new driver or not. Still, does not work. I have unplugged and replugged the USB connection, changed the USB location, and still it does not work. I get two error messages; the first says "Cannot communicate with scanner. Cable may be disconnected (it is not). Check Status. Scanner Driver will be closed". When I close that message box I get "Unable to open TWAIN source, please check connection then restart Toolbox". When I check the control panel, hardware. scanners and cameras, it is listed but in Properties it reads "unavailable". When I look under Device Manager, Imaging Devices it lists the Canoscan Lide35, and the properties it says "this device is working properly". I rebooted numerous times as I tried the various functions... Did you download the Canoscan Toolbox? You should because the Canon Lide scanners do not work with Windows Fax and Scan.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 27th 08, 07:44 PM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
Remember the old saying? Misery loves company. Well I have the same problem.
I too have jumped through all the hoops to no avail. I contacted Canon and received no solution. Fortunately I have XP on another HD so when I have to scan I switch systems. If you ever find a solution, please share it by posting. Good luck. "Squander" wrote: Yes, after I deleted the old driver I installed the new driver and the new Vista toolbox... "Mike Hall - MVP" wrote: "Squander" wrote in message ... I am still trying to get this to work... My Canoscan lide 35 worked fine on my XP machine. Now attached to my new vistamachine it is not working. I went to Canon and downloaded files to delete the old driver, install a new Vista driver, and install a new Canoscan Toolbox for Vista. I ran the driver deleter then the new driver .Exe file. I saw a few seconds of a file unzipping and then it was done. I could not tell if it loaded a new driver or not. Still, does not work. I have unplugged and replugged the USB connection, changed the USB location, and still it does not work. I get two error messages; the first says "Cannot communicate with scanner. Cable may be disconnected (it is not). Check Status. Scanner Driver will be closed". When I close that message box I get "Unable to open TWAIN source, please check connection then restart Toolbox". When I check the control panel, hardware. scanners and cameras, it is listed but in Properties it reads "unavailable". When I look under Device Manager, Imaging Devices it lists the Canoscan Lide35, and the properties it says "this device is working properly". I rebooted numerous times as I tried the various functions... Did you download the Canoscan Toolbox? You should because the Canon Lide scanners do not work with Windows Fax and Scan.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 27th 08, 10:00 PM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
You need two files from the Canon web site..
The drivers file.. lide35vst7700a_xpen.exe and the Canoscan Toolbox file cstbwin4512en.exe I have a Lide 30 which uses almost the same files, and it works great, but as I have already stated, is NOT compatible with Vista Fax and Scan. You have to use the Canoscan Toolbox.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 28th 08, 01:42 AM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
Mike, I downloaded driver file and the Canoscan Toolbox file. I executed both
files without incident. I then received the message that Vista needed to install the driver. I clicked OK and after a few seconds the following message appeared:Windows found the driver for your device but encountered an error while attempting to install it. Windows recommended I contact the manufacturer for assistance. This is the same message I received several months ago when attempting to use LiDe 35 with Vista. Since your LiDe 30 works with Vista perhaps the '30' drivers would work with the '35' ?? "Mike Hall - MVP" wrote: You need two files from the Canon web site.. The drivers file.. lide35vst7700a_xpen.exe and the Canoscan Toolbox file cstbwin4512en.exe I have a Lide 30 which uses almost the same files, and it works great, but as I have already stated, is NOT compatible with Vista Fax and Scan. You have to use the Canoscan Toolbox.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 28th 08, 02:32 AM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
"Polaris" wrote in message
... Mike, I downloaded driver file and the Canoscan Toolbox file. I executed both files without incident. I then received the message that Vista needed to install the driver. I clicked OK and after a few seconds the following message appeared:Windows found the driver for your device but encountered an error while attempting to install it. Windows recommended I contact the manufacturer for assistance. This is the same message I received several months ago when attempting to use LiDe 35 with Vista. Since your LiDe 30 works with Vista perhaps the '30' drivers would work with the '35' ?? "Mike Hall - MVP" wrote: You need two files from the Canon web site.. The drivers file.. lide35vst7700a_xpen.exe and the Canoscan Toolbox file cstbwin4512en.exe I have a Lide 30 which uses almost the same files, and it works great, but as I have already stated, is NOT compatible with Vista Fax and Scan. You have to use the Canoscan Toolbox.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx You could try it. The major difference in the models is one extra front panel button.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 28th 08, 03:58 AM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
Mike and Polaris- As I mentioned in the original post, I downloaded 3 files;
the driver deleter (required prior to installing new driver), the new driver, and teh new CanoScan Toolbox. No luck. Polaris- I'll let you know if I find a solution. Thanks Guys. "Mike Hall - MVP" wrote: "Polaris" wrote in message ... Mike, I downloaded driver file and the Canoscan Toolbox file. I executed both files without incident. I then received the message that Vista needed to install the driver. I clicked OK and after a few seconds the following message appeared:Windows found the driver for your device but encountered an error while attempting to install it. Windows recommended I contact the manufacturer for assistance. This is the same message I received several months ago when attempting to use LiDe 35 with Vista. Since your LiDe 30 works with Vista perhaps the '30' drivers would work with the '35' ?? "Mike Hall - MVP" wrote: You need two files from the Canon web site.. The drivers file.. lide35vst7700a_xpen.exe and the Canoscan Toolbox file cstbwin4512en.exe I have a Lide 30 which uses almost the same files, and it works great, but as I have already stated, is NOT compatible with Vista Fax and Scan. You have to use the Canoscan Toolbox.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx You could try it. The major difference in the models is one extra front panel button.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 28th 08, 11:53 AM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
Mike & Squander, Tried LiDe 30 files, no go. Message said file may not have
installed correctly did I want to continue? Clicked yes. Received same message as with LiDe 35 files. By the way, for what it's worth, Vista drivers, etc. for LiDe 35 work fine with WindowXP. "Squander" wrote: Mike and Polaris- As I mentioned in the original post, I downloaded 3 files; the driver deleter (required prior to installing new driver), the new driver, and teh new CanoScan Toolbox. No luck. Polaris- I'll let you know if I find a solution. Thanks Guys. "Mike Hall - MVP" wrote: "Polaris" wrote in message ... Mike, I downloaded driver file and the Canoscan Toolbox file. I executed both files without incident. I then received the message that Vista needed to install the driver. I clicked OK and after a few seconds the following message appeared:Windows found the driver for your device but encountered an error while attempting to install it. Windows recommended I contact the manufacturer for assistance. This is the same message I received several months ago when attempting to use LiDe 35 with Vista. Since your LiDe 30 works with Vista perhaps the '30' drivers would work with the '35' ?? "Mike Hall - MVP" wrote: You need two files from the Canon web site.. The drivers file.. lide35vst7700a_xpen.exe and the Canoscan Toolbox file cstbwin4512en.exe I have a Lide 30 which uses almost the same files, and it works great, but as I have already stated, is NOT compatible with Vista Fax and Scan. You have to use the Canoscan Toolbox.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx You could try it. The major difference in the models is one extra front panel button.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
May 28th 08, 01:44 PM
posted to microsoft.public.windows.vista.hardware_devices
|
|||
|
|||
|
Canoscan Scanner Not Working on Vista (I hate Vista)
"Polaris" wrote in message
... Mike & Squander, Tried LiDe 30 files, no go. Message said file may not have installed correctly did I want to continue? Clicked yes. Received same message as with LiDe 35 files. By the way, for what it's worth, Vista drivers, etc. for LiDe 35 work fine with WindowXP. "Squander" wrote: Mike and Polaris- As I mentioned in the original post, I downloaded 3 files; the driver deleter (required prior to installing new driver), the new driver, and teh new CanoScan Toolbox. No luck. Polaris- I'll let you know if I find a solution. Thanks Guys. "Mike Hall - MVP" wrote: "Polaris" wrote in message ... Mike, I downloaded driver file and the Canoscan Toolbox file. I executed both files without incident. I then received the message that Vista needed to install the driver. I clicked OK and after a few seconds the following message appeared:Windows found the driver for your device but encountered an error while attempting to install it. Windows recommended I contact the manufacturer for assistance. This is the same message I received several months ago when attempting to use LiDe 35 with Vista. Since your LiDe 30 works with Vista perhaps the '30' drivers would work with the '35' ?? "Mike Hall - MVP" wrote: You need two files from the Canon web site.. The drivers file.. lide35vst7700a_xpen.exe and the Canoscan Toolbox file cstbwin4512en.exe I have a Lide 30 which uses almost the same files, and it works great, but as I have already stated, is NOT compatible with Vista Fax and Scan. You have to use the Canoscan Toolbox.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx You could try it. The major difference in the models is one extra front panel button.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx The Vista/XP drivers appear to be one and the same. While I was beta testing Vista, the XP drivers for the Lide scanner worked well in Vista. The only thing is that Windows Fax and Scan does not work with the scanner.. I wish I could help you guys more, but I did nothing more than install the same files as you have already tried. Much as I do not normally recommend use of a registry cleaner, you may want to use 'Regcleaner 4.3' along with some very careful manual editing of the registry, removing all instances of any Canon installation, and then try again with the installation files.. -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx
|
|
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
