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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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eSATA External drive keeps vanishing
Vista 32 ASUS P5KC Mobo Intel Q6600 CPU Antec 650 W PSU Two SATA 320 GB internal drives connected to SATA slots 1 and 2 of 4 An external ASUS eSATA and USB2 enclosure with WD 640 GB SATA hard drive connected to an eSATA port on the computer. The external eSATA hard drive works fine after a reboot but after a few hours it vanishes and cannot be found by Explorer or the Control panel even though it has not been accessed to modify, delete or add files. A reboot finds the drive and it works again for a while. I have an eSATA backplate port connected to slot 3 on the mobo. The mobo also has an integral eSATA port on the back. The problem occurs when I connect the external drive to either of these ports. The external enclosure also has a USB2 connection - if I use this the problem does not occur indicating that the hard drive itself is OK. Any suggestions? -- alanho |
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eSATA External drive keeps vanishing
On Tue, 27 May 2008 06:49:42 -0500, alanho
wrote: Vista 32 ASUS P5KC Mobo Intel Q6600 CPU Antec 650 W PSU Two SATA 320 GB internal drives connected to SATA slots 1 and 2 of 4 An external ASUS eSATA and USB2 enclosure with WD 640 GB SATA hard drive connected to an eSATA port on the computer. The external eSATA hard drive works fine after a reboot but after a few hours it vanishes and cannot be found by Explorer or the Control panel even though it has not been accessed to modify, delete or add files. A reboot finds the drive and it works again for a while. I have an eSATA backplate port connected to slot 3 on the mobo. The mobo also has an integral eSATA port on the back. The problem occurs when I connect the external drive to either of these ports. The external enclosure also has a USB2 connection - if I use this the problem does not occur indicating that the hard drive itself is OK. Any suggestions? Su if the integral eSATA port works just fine, there is no need to use the backplate port, unless you actually need it. Also, make sure both the external and internal eSATA cables are rated at 3.0GB/sec. The best external eSATA cable I've found so far is the SiiG CB-SA0111-S1, for 12.99 from Amazon. When you buy a new Intel Motherboard with eSATA on the motherboard, they supply the internal cables, but no external cables. I have yet to find an eSATA HD which INCLUDES an external SATA cable. Firewire, yes; USB2, yes; eSATA, NO. Here in Portland, I searched all over to find an external eSATA cable. Even Radio Shack did not have any in stock. IN fact, I found only ONE place which had a single one in stock, and he wanted almost $20 for it. Needless to say, I decided to wait a few day and ordered one online. Why they are failing to stock these cables, I don't know. They SELL eSATA drives, but NOT the necessary eSATA cables. Makes no sense to me. Everyone I spoke with in my search told me that eSATA drives were increasing in popularity, and they carried the drives, but when I asked them why they didn't carry the necessary cables, they had no answer. It's not as if they are scarce online. Any large online retailer, such as Tigerdirect, or CDW, carry them. Why don't the local builders stock them? They may be found cheaper (around $3.50 on some sites), but their quality does not compare with the SiiG cables. Also, last, but not least: I have found that if you are using a RAID array, eSATA doesn't work very well. Try setting your BIOS to emulate IDE on SATA drives, and you shouldn't have much trouble. Donald L McDaniel Please reply to the original newsgroup and thread. ================================================== ====== |
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eSATA External drive keeps vanishing
Thanks for your informative response. Please note that I have problems with both the backplate port and the integral port. Hence this may point the finger at my eSATA cable which I purchased from Maplins - which is possibly the UK equivalent of Radio Shack. There was no rating on the packaging or cable so I have no idea whether or not it is rated at 3 GB/sec. The mystery is the drive is accessible for a few hours after a reboot and then vanishes for no known reason. How then could the cable be at fault since the drive works OK for long periods. The backplate port came with its own internal SATA cable so I can only assume it to be correctly rated. The integral port is attached directly to the mobo - hence does not have an internal cable. -- alanho |
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eSATA External drive keeps vanishing
This is caused by the same issue as SATA optical drives/HDs disappearing in Vista. It's not the cable, though it's worth trying another. Microsoft theoretically is working on a fix.. -- Dospac |
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eSATA External drive keeps vanishing
On Wed, 28 May 2008 00:37:43 -0500, Dospac
wrote: This is caused by the same issue as SATA optical drives/HDs disappearing in Vista. It's not the cable, though it's worth trying another. Microsoft theoretically is working on a fix.. I noticed an hour ago on my own machine. Seems that each time I leave the computer running (even sleeping) for several hours, the eSATA drive disappears. If I look in Disk Manager, it doesn't appear. If I look in Explorer or Computer, it doesn't appear. IF I then unpower it, then repower it, and reboot, it appears once more. NOTE that my SATA drives (even the eSATA drive) are set to run in IDE emulation. You may be right about the cause. Thanks very much. I'm glad to hear that Microsoft is working on the problem. That means we may get a fix by the time Windows 7 is released to Beta testers. He, he, he... Donald L McDaniel Please reply to the original newsgroup and thread. ================================================== ====== |
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eSATA External drive keeps vanishing
I knew as soon as I saw the title of your thread you were using an asus board I had the same issue when I was running one myself. The best I can remember there is a setting in your bios you have to change but I don't remember what it was and I don't have my manual anymore to look at my notes.. It is not a Vista issue mine done the same thing when I was running XP. Hope this helps -- 03hdfatboy fatboy *my baby...* *raidmax smilodon dirk-tooth case* *pc power & cooling 1200w psu* *abit aw9d-max w* *intel core 2 extreme qx6700 @ 3668.5 mhz* *vigor gaming clt-m2i 92mm thermal electric cpu cooler* *corsair dominator 4gb * *ati x1950xtx + ati x1950cf* *hauppauge wintv-hvr-1800* *400 gb, 320 gb sata seagate barracudas* *i-rocks e-sata w/500gb seagate* *2 sony/nec optiarc 1(7170a) 1(ad-7191s)* *acer al2216wbd * *logitech g15 gamer & mx518 * *creative labs 5.1 speakers* |
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eSATA External drive keeps vanishing
To follow on the 03hdfatboy's advice, the manual should available on the
ASUS site for viewing or download. Although I get fed up with how long it takes to get anything done on the ASUS site, you might have better luck. "03hdfatboy" wrote in message ... I knew as soon as I saw the title of your thread you were using an asus board I had the same issue when I was running one myself. The best I can remember there is a setting in your bios you have to change but I don't remember what it was and I don't have my manual anymore to look at my notes.. It is not a Vista issue mine done the same thing when I was running XP. Hope this helps -- 03hdfatboy fatboy *my baby...* *raidmax smilodon dirk-tooth case* *pc power & cooling 1200w psu* *abit aw9d-max w* *intel core 2 extreme qx6700 @ 3668.5 mhz* *vigor gaming clt-m2i 92mm thermal electric cpu cooler* *corsair dominator 4gb * *ati x1950xtx + ati x1950cf* *hauppauge wintv-hvr-1800* *400 gb, 320 gb sata seagate barracudas* *i-rocks e-sata w/500gb seagate* *2 sony/nec optiarc 1(7170a) 1(ad-7191s)* *acer al2216wbd * *logitech g15 gamer & mx518 * *creative labs 5.1 speakers* |
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eSATA External drive keeps vanishing
Colin Barnhorst;730096 Wrote: To follow on the 03hdfatboy's advice, the manual should available on the ASUS site for viewing or download. Although I get fed up with how long it takes to get anything done on the ASUS site, you might have better luck. Their site is slow I can't for the life of me remember what it was. -- 03hdfatboy *fatboy* *my baby...* *raidmax smilodon dirk-tooth case* *pc power & cooling 1200w psu* *abit aw9d-max * *intel core 2 extreme qx6700 @ 3668.5 mhz* *vigor gaming clt-m2i 92mm thermal electric cpu cooler* *corsair dominator 4gb * *ati x1950xtx + ati x1950cf* *hauppauge wintv-hvr-1800* *400 gb, 320 gb sata seagate barracudas* *i-rocks e-sata w/500gb seagate* *2 sony/nec optiarc 1(7170a) 1(ad-7191s)* *acer al2216wbd * *logitech g15 gamer & mx518 * *creative labs 5.1 speakers* |
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eSATA External drive keeps vanishing
03hdfatboy Wrote: I knew as soon as I saw the title of your thread you were using an asus board I had the same issue when I was running one myself. The best I can remember there is a setting in your bios you have to change but I don't remember what it was and I don't have my manual anymore to look at my notes.. It is not a Vista issue mine done the same thing when I was running XP. Hope this helpsDisabling AHCI and keeping it set on IDE emulation? This would require a re-install of the OS. At any rate, I enabled the JMicron IDE controller on my board, the Asus P5E, and hooked up an old 16X DVD-ROM. The disappearing drive act doesn't happen with this. Interestingly though, after doing some further google searching, it seems as if the Intel Matrix Storage Driver might need to be installed with RAID and/or AHCI enabled. I had originally not installed it because the installer reported a newer version of the driver installed already. At any rate, I am going to re-attach the SATA DVD-RW I have sitting disconnected in my case and see if that storage driver resolved the problem. I'm skeptical but at least I know I can buy a better IDE DVD-RW and get by w/my system without reinstalling the OS.. -- Dospac |
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eSATA External drive keeps vanishing
Interesting... could this be a sort of "power management" issue?
To check this, the OP could "ping" the drive periodically (from a background ..bat file) so it won't idle down. Also, does the eventlog show anything relevant? Regards, --PA "Dospac" wrote in message ... This is caused by the same issue as SATA optical drives/HDs disappearing in Vista. It's not the cable, though it's worth trying another. Microsoft theoretically is working on a fix.. -- Dospac |
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