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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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May 27th 08, 10:53 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Can't fax or dial long distance numbers
I am having a problem with the Windows Vista telephony. I have the Wall
Line-Out plugged into the modem and the telephone plugged into the Line-In. If I open up the line on the phone and tell Outlook (or Dialer.exe) to call someone it works just fine as long as it is a local number with no area code. The problem starts when I attempt to call someone long distance or send a fax. In both instances I get a "this number cannot be dialed or is no longer in service" error. If I pickup the phone and dial it manually it works fine and I can connect so I know that I am not dialing the numbers incorrectly. Faxing has the same issue and tell me that it cannot connect. If I dial the number directly on the phone I get the familiar "fax tone." I have configured the dialing rules for "My Locations" to include the area code and my line is a simple POTS line around my house without any special dialing rules. Could someone point me in the direction of a good troubleshooting document or give me some tips on getting this to work? Thanks. 
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May 28th 08, 05:38 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Can't fax or dial long distance numbers
Telephone numbers must be stored in Canonical (International) format for
Dialing Rules to work: http://support.microsoft.com/kb/247192/en-us You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing Rules http://support.microsoft.com/kb/318575/en-us Dialing rules may not be applied to tools such as Fax and Phone Dialer on Windows XP-based and Windows Vista-based computers Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "Thorin" wrote in message ... I am having a problem with the Windows Vista telephony. I have the Wall Line-Out plugged into the modem and the telephone plugged into the Line-In. If I open up the line on the phone and tell Outlook (or Dialer.exe) to call someone it works just fine as long as it is a local number with no area code. The problem starts when I attempt to call someone long distance or send a fax. In both instances I get a "this number cannot be dialed or is no longer in service" error. If I pickup the phone and dial it manually it works fine and I can connect so I know that I am not dialing the numbers incorrectly. Faxing has the same issue and tell me that it cannot connect. If I dial the number directly on the phone I get the familiar "fax tone." I have configured the dialing rules for "My Locations" to include the area code and my line is a simple POTS line around my house without any special dialing rules. Could someone point me in the direction of a good troubleshooting document or give me some tips on getting this to work? Thanks.
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June 3rd 08, 04:49 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Can't fax or dial long distance numbers
You can apply dialing rules on Windows XP. But it does not seem to work in
Vista. "Hal Hostetler [MVP P/I]" wrote: Telephone numbers must be stored in Canonical (International) format for Dialing Rules to work: http://support.microsoft.com/kb/247192/en-us You Must Enter Telephone Numbers in Canonical Form in Order to Use Dialing Rules http://support.microsoft.com/kb/318575/en-us Dialing rules may not be applied to tools such as Fax and Phone Dialer on Windows XP-based and Windows Vista-based computers Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "Thorin" wrote in message ... I am having a problem with the Windows Vista telephony. I have the Wall Line-Out plugged into the modem and the telephone plugged into the Line-In. If I open up the line on the phone and tell Outlook (or Dialer.exe) to call someone it works just fine as long as it is a local number with no area code. The problem starts when I attempt to call someone long distance or send a fax. In both instances I get a "this number cannot be dialed or is no longer in service" error. If I pickup the phone and dial it manually it works fine and I can connect so I know that I am not dialing the numbers incorrectly. Faxing has the same issue and tell me that it cannot connect. If I dial the number directly on the phone I get the familiar "fax tone." I have configured the dialing rules for "My Locations" to include the area code and my line is a simple POTS line around my house without any special dialing rules. Could someone point me in the direction of a good troubleshooting document or give me some tips on getting this to work? Thanks.
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