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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Hi
My McAffee keeps popping up and saying that a file called xxwwx.dll is a trojan and is causing problems. I can't delete it from McAffee and if I try to delete it from system32 it says I don't have permission to do that. Now when I try to open anything using explorer.exe like My Computer or My Music that window immediately freezes and I have to restart or close Windows Explorer. Does anyone know how I can fix this explorer problem and/or how I can somehow get around this permission thing with xxwwx? (I am an Administrator) Thank you. |
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http://www.bleepingcomputer.com/foru...p/t101934.html
"SpikeDelight" wrote in message ... Hi My McAffee keeps popping up and saying that a file called xxwwx.dll is a trojan and is causing problems. I can't delete it from McAffee and if I try to delete it from system32 it says I don't have permission to do that. Now when I try to open anything using explorer.exe like My Computer or My Music that window immediately freezes and I have to restart or close Windows Explorer. Does anyone know how I can fix this explorer problem and/or how I can somehow get around this permission thing with xxwwx? (I am an Administrator) Thank you. |
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Reboot your computer, and tap F8 right at startup/power on, and go into Safe
Mode. Re-run your Anti-virus there, to remove the trojan. In safe mode, windows is barely running, so, you can delete the rogue problem. -- Mick Murphy - Qld - Australia "SpikeDelight" wrote: Hi My McAffee keeps popping up and saying that a file called xxwwx.dll is a trojan and is causing problems. I can't delete it from McAffee and if I try to delete it from system32 it says I don't have permission to do that. Now when I try to open anything using explorer.exe like My Computer or My Music that window immediately freezes and I have to restart or close Windows Explorer. Does anyone know how I can fix this explorer problem and/or how I can somehow get around this permission thing with xxwwx? (I am an Administrator) Thank you. |