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| Vista Administration, Accounts and Passwords Queries, comments and issues relating to the administration of Windows Vista. (microsoft.public.windows.vista.administration_accounts_passwords) |
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December 2nd 06, 03:42 AM
posted to microsoft.public.windows.vista.administration_accounts_passwords
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Administration
Hello,
I just upgraded to Vista Ultimate RTM and I need to uninstall a service which does not work right. But I can not uninstall it every time I try I get told that I do not have enough authority to uninstall it. Even though I have turned off UAC and turned on and logged into the system as the Super Admin under safe mode I still cannot uninstall this program. Can anyone please give me some advice on how to get rid of it. Thanks, blair 
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December 5th 06, 02:53 AM
posted to microsoft.public.windows.vista.administration_accounts_passwords
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Administration
On Fri, 1 Dec 2006 20:42:00 -0800, blair wrote:
Hello, I just upgraded to Vista Ultimate RTM and I need to uninstall a service which does not work right. But I can not uninstall it every time I try I get told that I do not have enough authority to uninstall it. Even though I have turned off UAC and turned on and logged into the system as the Super Admin under safe mode I still cannot uninstall this program. Can anyone please give me some advice on how to get rid of it. Thanks, blair Suggestion: Post again including the name of the program and perhaps someone who has run into the same problem will read it and then tell you what they did to fix it. General suggestions: 1) If you haven't tried already - stop the services installed by the program. Then uninstall it. If UAC is on, either launch MMC elevated -OR- launch a cmd window using "run as administrator" and then run stop service commands from there. Could also launch the MMC from this same elevated window. The "run as" elevation will extend to include the console. If you make it into the MMC Services branch - stop the offending service and disable it. 2) Contact technical support for the program in question. If they don't support Vista yet, they could at least guide you to the name of the service that is currently blocking the uninstall. 3) If you end up reinstalling, use the new "Complete PC Backup" to capture an image before starting to install programs that are not yet optimized for Vista. Repeat the creation of the image if you get a "good install" of an application and all seems stable. Proceed to next application. NOTE: If limited on space (each image will weigh in at around 10 GB), you can use Disk Cleanup to get rid of all but the most recent image. -- Sharon F MS-MVP ~ Windows Shell/User
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