(cross-post added to Vista Perf & Maint)
"Bill Milosz" wrote in message
...
When I download and install this update, my Windows Vista Ultimate with SP1
(RETAIL VERSION / D-I-Y COMPUTER) tells me "THIS UPDATE DOES NOT APPLY TO
YOUR SYSTEM" - Linksys tells me I cannot use their Media Extender until I
run Update KB938126, and Windows tells me it can't apply the update. I have
also tried extracting the .CAB from the .MSU and installing it manually from
the command line, and I get the same error. I have checked WINDOWS UPDATE in
Control Panel, and I have verified that KB938126 has NOT been applied to my
systen I also checked to see what updates are rolled up into SP1, and I have
verified that KB938126 is NOT in SP1.


Explain? What did you do to prove that? Unfortunately there are no details
in KB938126 so you would have to extract the modules from its package
find out what versions it contained and then compare with the versions of the
same modules that you have now as a result of installing SP1.

Then if it turned out that SP1 supersedes KB938126 you would have to check
with LinkSys about getting an amended version of their fix.




I am absolutely sure I have the correct version of KB938126 - I am using 64
Bit Vista, and I have downloaded the version KB938126 marked as "X64". (I
also tried the X86 32 bit version of KB938126 just for grins, no dice.)


In fact, if you have installed SP1 you may not have "the correct version".
So another alternative might be uninstalling SP1, then installing your
"correct version" of KB938126, then installing your LinkSys update
and finally re-installing SP1.



I have opened a support issue with Microsoft SRX1068209466 and the
technician sent me one email which did not help, and now he does not respond
to my repeated replies to him. (I have had five Support Issues with
Microsoft in the last two months, and in only ONE of them did Microsoft
actually help me. In ALL the other cases, the technician just did not
respond or reply to me.)

Where can I go with this? Is there some way to get REAL help from Microsoft?


Perhaps try a Vista specific newsgroup? Cross-posting to one for convenience.


Good luck

Robert Aldwinckle
---

FYI I have also cross-posted in VISTA.

You've said that KB938126 cannot be applied if SP1 is installed. Where are
you getting that information?

I haven't found that anywhere. Also, in the 2 issues I have opened with
Microsoft, they did not tell me that I could not apply KB938126 if SP1 was
installed.

"Robert Aldwinckle" wrote:

(cross-post added to Vista Perf & Maint)
"Bill Milosz" wrote in message
...
When I download and install this update, my Windows Vista Ultimate with SP1
(RETAIL VERSION / D-I-Y COMPUTER) tells me "THIS UPDATE DOES NOT APPLY TO
YOUR SYSTEM" - Linksys tells me I cannot use their Media Extender until I
run Update KB938126, and Windows tells me it can't apply the update. I have
also tried extracting the .CAB from the .MSU and installing it manually from
the command line, and I get the same error. I have checked WINDOWS UPDATE in
Control Panel, and I have verified that KB938126 has NOT been applied to my
systen I also checked to see what updates are rolled up into SP1, and I have
verified that KB938126 is NOT in SP1.


Explain? What did you do to prove that? Unfortunately there are no details
in KB938126 so you would have to extract the modules from its package
find out what versions it contained and then compare with the versions of the
same modules that you have now as a result of installing SP1.

Then if it turned out that SP1 supersedes KB938126 you would have to check
with LinkSys about getting an amended version of their fix.




I am absolutely sure I have the correct version of KB938126 - I am using 64
Bit Vista, and I have downloaded the version KB938126 marked as "X64". (I
also tried the X86 32 bit version of KB938126 just for grins, no dice.)


In fact, if you have installed SP1 you may not have "the correct version".
So another alternative might be uninstalling SP1, then installing your
"correct version" of KB938126, then installing your LinkSys update
and finally re-installing SP1.



I have opened a support issue with Microsoft SRX1068209466 and the
technician sent me one email which did not help, and now he does not respond
to my repeated replies to him. (I have had five Support Issues with
Microsoft in the last two months, and in only ONE of them did Microsoft
actually help me. In ALL the other cases, the technician just did not
respond or reply to me.)

Where can I go with this? Is there some way to get REAL help from Microsoft?


Perhaps try a Vista specific newsgroup? Cross-posting to one for convenience.


Good luck

Robert Aldwinckle
---

You've said that KB938126 cannot be applied if SP1 is installed. Where
are
you getting that information?

The simple fact that you're getting the "does not apply to your Windows
version" message when you attempt to install it.

Microsoft...did not tell me that I could not apply KB938126 if SP1 was
installed.

What did they tell you? If you're working with MS PSS, why are you
continuing to post to this thread?


Bill Milosz wrote:
FYI I have also cross-posted in VISTA.

You've said that KB938126 cannot be applied if SP1 is installed. Where
are
you getting that information?

I haven't found that anywhere. Also, in the 2 issues I have opened with
Microsoft, they did not tell me that I could not apply KB938126 if SP1 was
installed.

"Robert Aldwinckle" wrote:

(cross-post added to Vista Perf & Maint)
"Bill Milosz" wrote in message
...
When I download and install this update, my Windows Vista Ultimate with
SP1 (RETAIL VERSION / D-I-Y COMPUTER) tells me "THIS UPDATE DOES NOT
APPLY TO YOUR SYSTEM" - Linksys tells me I cannot use their Media
Extender until I run Update KB938126, and Windows tells me it can't
apply
the update. I have also tried extracting the .CAB from the .MSU and
installing it manually from the command line, and I get the same error.
I have checked WINDOWS UPDATE in Control Panel, and I have verified that
KB938126 has NOT been applied to my systen I also checked to see what
updates are rolled up into SP1, and I have verified that KB938126 is NOT
in SP1.


Explain? What did you do to prove that? Unfortunately there are no
details in KB938126 so you would have to extract the modules from its
package
find out what versions it contained and then compare with the versions of
the same modules that you have now as a result of installing SP1.

Then if it turned out that SP1 supersedes KB938126 you would have to
check
with LinkSys about getting an amended version of their fix.




I am absolutely sure I have the correct version of KB938126 - I am
using
64 Bit Vista, and I have downloaded the version KB938126 marked as
"X64".
(I also tried the X86 32 bit version of KB938126 just for grins, no
dice.)


In fact, if you have installed SP1 you may not have "the correct
version". So another alternative might be uninstalling SP1, then
installing your "correct version" of KB938126, then installing your
LinkSys update
and finally re-installing SP1.



I have opened a support issue with Microsoft SRX1068209466 and the
technician sent me one email which did not help, and now he does not
respond to my repeated replies to him. (I have had five Support Issues
with Microsoft in the last two months, and in only ONE of them did
Microsoft actually help me. In ALL the other cases, the technician just
did not respond or reply to me.)

Where can I go with this? Is there some way to get REAL help from
Microsoft?


Perhaps try a Vista specific newsgroup? Cross-posting to one for
convenience.


Good luck

Robert Aldwinckle
---

"Bill Milosz" wrote in message
...
FYI I have also cross-posted in VISTA.

You've said that KB938126 cannot be applied if SP1 is installed. Where are
you getting that information?


How can you possibly infer that from this:

I have verified that KB938126 is NOT in SP1.

Explain? What did you do to prove that? Unfortunately there are no details
in KB938126 so you would have to extract the modules from its package
find out what versions it contained and then compare with the versions of the
same modules that you have now as a result of installing SP1.

Then if it turned out that SP1 supersedes KB938126 you would have to check
with LinkSys about getting an amended version of their fix.


Please note the IF. It is a conditional statement. To rephrase it with more emphasis:
IF as a result of completing the proposed analysis *you* discover that KB938126
contains an older version of whatever modules it includes which are common with
whatever modules SP1 includes THEN you would have to check with LinkSys about
*their* assumptions (which were probably made long before SP1 was released.)


Good luck

Robert
---

The Microsoft Support Tech confirmed that KB938126 is most definitely
**NOT** rolled up into Vista SP1. The Tech also further confirmed that
KB938126 is **REQURIED** in order for Media Center to work with the newer
type of Media Extenders, such as the Linksys DMA2100.

According to Microsoft, KB938126 can be applied before or after SP1, it
should make no difference.

They had me clear out a directory related to updates and make a few changes
in the Registry, and now KB938126 installs properly.


"Robert Aldwinckle" wrote:

"Bill Milosz" wrote in message
...
FYI I have also cross-posted in VISTA.

You've said that KB938126 cannot be applied if SP1 is installed. Where are
you getting that information?


How can you possibly infer that from this:

I have verified that KB938126 is NOT in SP1.

Explain? What did you do to prove that? Unfortunately there are no details
in KB938126 so you would have to extract the modules from its package
find out what versions it contained and then compare with the versions of the
same modules that you have now as a result of installing SP1.

Then if it turned out that SP1 supersedes KB938126 you would have to check
with LinkSys about getting an amended version of their fix.


Please note the IF. It is a conditional statement. To rephrase it with more emphasis:
IF as a result of completing the proposed analysis *you* discover that KB938126
contains an older version of whatever modules it includes which are common with
whatever modules SP1 includes THEN you would have to check with LinkSys about
*their* assumptions (which were probably made long before SP1 was released.)


Good luck

Robert
---