(cross-post added to Vista Perf & Maint; Vista General)
"PA Bear [MS MVP]" wrote in message
...
Entire thread history: http://groups.google.com/group/micro...4a068af42ef26f

While I'm sure we all understand your frustration, KB938126 cannot be installed if SP1 is installed, period.

(The fact that the KB article no longer exists is a big clue.)


Oops. I found this one using 938126 as a search term and didn't check which one I had found...


http://support.microsoft.com/kb/931364/en-us


Cross-posting to all related newsgroups.


Robert
---



If think Linksys is blowing smoke up your wazoo.
--
~PA Bear

Bill Milosz wrote:
When I download and install this update, my Windows Vista Ultimate with SP1
(RETAIL VERSION / D-I-Y COMPUTER) tells me "THIS UPDATE DOES NOT APPLY TO
YOUR SYSTEM" - Linksys tells me I cannot use their Media Extender until I
run Update KB938126, and Windows tells me it can't apply the update. I have
also tried extracting the .CAB from the .MSU and installing it manually from
the command line, and I get the same error. I have checked WINDOWS UPDATE
in Control Panel, and I have verified that KB938126 has NOT been applied to
my systen I also checked to see what updates are rolled up into SP1, and I
have verified that KB938126 is NOT in SP1.

I am absolutely sure I have the correct version of KB938126 - I am using 64
Bit Vista, and I have downloaded the version KB938126 marked as "X64". (I
also tried the X86 32 bit version of KB938126 just for grins, no dice.)

I have opened a support issue with Microsoft SRX1068209466 and the
technician sent me one email which did not help, and now he does not respond
to my repeated replies to him. (I have had five Support Issues with
Microsoft in the last two months, and in only ONE of them did Microsoft
actually help me. In ALL the other cases, the technician just did not
respond or reply to me.)

Where can I go with this? Is there some way to get REAL help from
Microsoft?