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I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win
Vista x64 Sp1) and an HP C6280 printer working through a router. Both computers will print just fine but after I turn the printer on after being down, the Vista machine lists the the printer as offline and I can't get it to 'refresh' to see that the printer is on. Documents just sit in the queue. Nothing seems to work short of uninstall/install. Thanks for your help, Ed H -- Windows Vista Home Premium 64-BIT SP1 Intel Core 2 Duo CPU T5550 @ 1.83GHz 4.00 GB RAM 300 GB HDD The XP machine has no problem. The proper drivers are installed on both. |
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Ed H wrote:
I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win Vista x64 Sp1) and an HP C6280 printer working through a router. Both computers will print just fine but after I turn the printer on after being down, the Vista machine lists the the printer as offline and I can't get it to 'refresh' to see that the printer is on. Documents just sit in the queue. Nothing seems to work short of uninstall/install. What happens if you leave the printer on? I never turn mine off. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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Maybe your software for the printer needs to be updated. I have a HP 3100
series printer/copier/scanner and a similar network setup. The HP site provided updated software when I installed the printer for the Vista computer. I just checked mine, and taking the printer offline, then putting it back on worked as expected. "Ed H" wrote in message ... I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win Vista x64 Sp1) and an HP C6280 printer working through a router. Both computers will print just fine but after I turn the printer on after being down, the Vista machine lists the the printer as offline and I can't get it to 'refresh' to see that the printer is on. Documents just sit in the queue. Nothing seems to work short of uninstall/install. Thanks for your help, Ed H -- Windows Vista Home Premium 64-BIT SP1 Intel Core 2 Duo CPU T5550 @ 1.83GHz 4.00 GB RAM 300 GB HDD The XP machine has no problem. The proper drivers are installed on both. |
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Thanks Malke. Once I get it going it is fine when I leave it on. But I found
out the problem was I needed to go into the printer folder check 'Print online'. It keeps unchecking itself. ??? -- Windows Vista Home Premium 64-BIT SP1 Intel Core 2 Duo CPU T5550 @ 1.83GHz 4.00 GB RAM 300 GB HDD "Malke" wrote in message ... Ed H wrote: I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win Vista x64 Sp1) and an HP C6280 printer working through a router. Both computers will print just fine but after I turn the printer on after being down, the Vista machine lists the the printer as offline and I can't get it to 'refresh' to see that the printer is on. Documents just sit in the queue. Nothing seems to work short of uninstall/install. What happens if you leave the printer on? I never turn mine off. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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Thanks. I downloaded everything just yesterday.
-- Windows Vista Home Premium 64-BIT SP1 Intel Core 2 Duo CPU T5550 @ 1.83GHz 4.00 GB RAM 300 GB HDD "Lu Powell" wrote in message ... Maybe your software for the printer needs to be updated. I have a HP 3100 series printer/copier/scanner and a similar network setup. The HP site provided updated software when I installed the printer for the Vista computer. I just checked mine, and taking the printer offline, then putting it back on worked as expected. "Ed H" wrote in message ... I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win Vista x64 Sp1) and an HP C6280 printer working through a router. Both computers will print just fine but after I turn the printer on after being down, the Vista machine lists the the printer as offline and I can't get it to 'refresh' to see that the printer is on. Documents just sit in the queue. Nothing seems to work short of uninstall/install. Thanks for your help, Ed H -- Windows Vista Home Premium 64-BIT SP1 Intel Core 2 Duo CPU T5550 @ 1.83GHz 4.00 GB RAM 300 GB HDD The XP machine has no problem. The proper drivers are installed on both. |
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Ed H wrote:
Thanks Malke. Once I get it going it is fine when I leave it on. But I found out the problem was I needed to go into the printer folder check 'Print online'. It keeps unchecking itself. ??? Sounds like the print spooler is shutting off. However, I'm not really a printer expert. I suggest you post to: microsoft.public.windows.vista.print_fax_scan Don't forget to include all pertinent details. The alternative would be to contact HP tech support, which is tedious to get to but actually quite good. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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I had a similar issue with a HP C6180.
Each time the printer was turned on it was assigned a dynamic IP address different to its previous IP address. I assigned it a static IP address and all's now fine. ------------------------------------------------------------------------------------ "Ed H" wrote in message ... I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win Vista x64 Sp1) and an HP C6280 printer working through a router. Both computers will print just fine but after I turn the printer on after being down, the Vista machine lists the the printer as offline and I can't get it to 'refresh' to see that the printer is on. Documents just sit in the queue. Nothing seems to work short of uninstall/install. Thanks for your help, Ed H -- Windows Vista Home Premium 64-BIT SP1 Intel Core 2 Duo CPU T5550 @ 1.83GHz 4.00 GB RAM 300 GB HDD The XP machine has no problem. The proper drivers are installed on both. |