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General Vista Help and Support The general Windows Vista discussion forum, for topics not covered elsewhere. (microsoft.public.windows.vista.general)

Problem with tech support



 
 
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  #1 (permalink)  
Old June 5th 08, 09:05 PM posted to microsoft.public.windows.vista.general
David F[_5_]
external usenet poster
 
Posts: 4
Default Problem with tech support

Hi,
I have a case number for tech support for Windows Server 2008. The event
but I they keep switching me to India and I have trouble hearing speech over
background noise. Could I please get some North American technical support?
Thanks,
David 212-569-5695

  #2 (permalink)  
Old June 5th 08, 09:27 PM posted to microsoft.public.windows.vista.general
Patrick Keenan
external usenet poster
 
Posts: 755
Default Problem with tech support


"David F" wrote in message
...
Hi,
I have a case number for tech support for Windows Server 2008. The event
but I they keep switching me to India and I have trouble hearing speech
over background noise. Could I please get some North American technical
support?
Thanks,
David



This is unfortunately not the place to ask for support from MS, or for
Windows Server 2008. This is a user group for Vista, with only minimal
participation by MS.

You should call support back and tell them what it is you need them to do.

HTH
-pk

  #3 (permalink)  
Old June 5th 08, 09:29 PM posted to microsoft.public.windows.vista.general
Colin Barnhorst[_2_]
external usenet poster
 
Posts: 2,464
Default Problem with tech support

This is not Microsoft. It a user-to-user, self help newsgroup hosted on
Microsoft and other Usenet servers. Microsoft does not monitor or moderate
it. Sorry. Have you tried contacting your local MS office?

"David F" wrote in message
...
Hi,
I have a case number for tech support for Windows Server 2008. The event
but I they keep switching me to India and I have trouble hearing speech
over background noise. Could I please get some North American technical
support?
Thanks,
David 212-569-5695


  #4 (permalink)  
Old June 5th 08, 09:38 PM posted to microsoft.public.windows.vista.general
David F[_5_]
external usenet poster
 
Posts: 4
Default Problem with tech support

Yes, I have spoken with the manager at Microsoft that supports my
institution and they are trying to help but it is now after 5 ET. I am
really, really annoyed because Microsoft has to accommodate people with
hearing problems and they don't. I hear North American speech and phone
connections just fine.

"Colin Barnhorst" wrote in message
...
This is not Microsoft. It a user-to-user, self help newsgroup hosted on
Microsoft and other Usenet servers. Microsoft does not monitor or
moderate it. Sorry. Have you tried contacting your local MS office?

"David F" wrote in message
...
Hi,
I have a case number for tech support for Windows Server 2008. The event
but I they keep switching me to India and I have trouble hearing speech
over background noise. Could I please get some North American technical
support?
Thanks,
David 212-569-5695



  #5 (permalink)  
Old June 5th 08, 09:48 PM posted to microsoft.public.windows.vista.general
Patrick Keenan
external usenet poster
 
Posts: 755
Default Problem with tech support

"David F" wrote in message
...
Yes, I have spoken with the manager at Microsoft that supports my
institution and they are trying to help but it is now after 5 ET. I am
really, really annoyed because Microsoft has to accommodate people with
hearing problems and they don't. I hear North American speech and phone
connections just fine.


Understood, but asking in this location is probably not going to get you the
help or answers you need. As the saying goes, it's digging in the wrong
place.

Aside from that, there's no information as to the nature of your problem, so
no-one who might happen to have the information you need could help you; one
of the newsgroups devoted to MS Server OS's would likely be a better bet.


-pk


"Colin Barnhorst" wrote in message
...
This is not Microsoft. It a user-to-user, self help newsgroup hosted on
Microsoft and other Usenet servers. Microsoft does not monitor or
moderate it. Sorry. Have you tried contacting your local MS office?

"David F" wrote in message
...
Hi,
I have a case number for tech support for Windows Server 2008. The
event but I they keep switching me to India and I have trouble hearing
speech over background noise. Could I please get some North American
technical support?
Thanks,
David 212-569-5695




  #6 (permalink)  
Old June 5th 08, 09:54 PM posted to microsoft.public.windows.vista.general
SCSIraidGURU
external usenet poster
 
Posts: 156
Default Problem with tech support


You need to call Microsoft support for reassignment. The forums have
absolutely nothing to do with phone support. You will be lucky not to
get Asian support instead of India. You can get e-mail support through
your technet subscription. Another soluion is call a Microsoft partner
and pay them to come out and resolve your issue.


--
SCSIraidGURU

Michael A. McKenney
'www.SCSIraidGURU.com' (http://www.SCSIraidGURU.com)

Supermicro X7DWA-N server board
pair of Intel E5430 quad core 2.66 GHz Xeons
16GB DDR667
SAS RAID
eVGA 8800 GTS 640 MB video card
  #7 (permalink)  
Old June 5th 08, 09:57 PM posted to microsoft.public.windows.vista.general
the wharf rat
external usenet poster
 
Posts: 1,131
Default Problem with tech support

In article ,
David F wrote:
Hi,
but I they keep switching me to India and I have trouble hearing speech over
background noise. Could I please get some North American technical support?


Only if you live in India. American calls are routed to Hyderabad.
Indian calls are routed to Atlanta.


  #8 (permalink)  
Old June 5th 08, 10:39 PM posted to microsoft.public.windows.vista.general
Colin Barnhorst[_2_]
external usenet poster
 
Posts: 2,464
Default Problem with tech support

So who do Atlantans call, Dial-a-Prayer?

(OK, I don't live in Atlanta so if one of you folks who does knows that
"Atlantans" call themselves something else like "Atlanteans", go ahead and
bash me.)

"the wharf rat" wrote in message
...
In article ,
David F wrote:
Hi,
but I they keep switching me to India and I have trouble hearing speech
over
background noise. Could I please get some North American technical
support?


Only if you live in India. American calls are routed to Hyderabad.
Indian calls are routed to Atlanta.



  #9 (permalink)  
Old June 6th 08, 12:57 AM posted to microsoft.public.windows.vista.general
Charlie Tame
external usenet poster
 
Posts: 2,383
Default Problem with tech support

Atlantans with Vista call "The Samaritans",

Atlantans with Linux call everybody else "Fanboys"

Atlantans with 64 bit Linux can't call anybody because Skype won't work
with it.

and finally...

Atlantans with Macs think themselves too smart to need tech support,
they can afford to just call the store and buy a new one.




Colin Barnhorst wrote:
So who do Atlantans call, Dial-a-Prayer?

(OK, I don't live in Atlanta so if one of you folks who does knows that
"Atlantans" call themselves something else like "Atlanteans", go ahead
and bash me.)

"the wharf rat" wrote in message
...
In article ,
David F wrote:
Hi,
but I they keep switching me to India and I have trouble hearing
speech over
background noise. Could I please get some North American technical
support?


Only if you live in India. American calls are routed to Hyderabad.
Indian calls are routed to Atlanta.



  #10 (permalink)  
Old June 6th 08, 01:05 AM posted to microsoft.public.windows.vista.general
Colin Barnhorst[_2_]
external usenet poster
 
Posts: 2,464
Default Problem with tech support



"Charlie Tame" wrote in message
...
Atlantans with Vista call "The Samaritans",

Atlantans with Linux call everybody else "Fanboys"

Atlantans with 64 bit Linux can't call anybody because Skype won't work
with it.

and finally...

Atlantans with Macs think themselves too smart to need tech support, they
can afford to just call the store and buy a new one.




Colin Barnhorst wrote:
So who do Atlantans call, Dial-a-Prayer?

(OK, I don't live in Atlanta so if one of you folks who does knows that
"Atlantans" call themselves something else like "Atlanteans", go ahead
and bash me.)

"the wharf rat" wrote in message
...
In article ,
David F wrote:
Hi,
but I they keep switching me to India and I have trouble hearing speech
over
background noise. Could I please get some North American technical
support?

Only if you live in India. American calls are routed to Hyderabad.
Indian calls are routed to Atlanta.




 




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