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Vista/Window DVD Maker quits working - used to work fine



 
 
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  #11 (permalink)  
Old June 12th 08, 12:34 AM posted to microsoft.public.windows.vista.music_pictures_video
Julie72
external usenet poster
 
Posts: 7
Default Vista/Window DVD Maker quits working - used to work fine

**knock on wood**

I've gotten further now than I have after unchecking the boxes in WMM. I
didn't realize that's where I would be able to make any changes for WDM, I've
not really used WMM much. Hopefully by doing this and removing the DixV
files it solves my problem of burning. I'll report back in a few hours but
**knock** it looks promising so far.


"On Request" wrote:

The boxes to uncheck are in Windows Movie Maker| Tools| Options|
Compatibility.

Movie Maker and DVD Maker are closely related programs. See if unchecking
those filters will help.


"Julie72" wrote in message
...
Would that be tools section of my web browser or somewhere else for
compatibility boxes to uncheck? Also, is there a way to tell if the file
is
a DV-AVI or a divx-avi? All the files that I have tried to burn are
either
AVI or WMV extensions so I'm not sure if that's my issue or not.

"On Request" wrote:

A first place to start is to see if you have incompatible source (video
and/or audio) files. Try this URL:


http://www.myvideoproblems.com/Tutor...patibility.htm



Incompatible source files may cause problems with DVD Maker as well as
Movie
Maker.



Another trick that sometimes works is to uncheck the boxes in Tools|
Options| Compatibility.


"Julie72" wrote in message
...
How

For some reason my Windows DVD Maker has ceased to work when it used to
work
perfectly.

I am able to add files to burn but when I hit next and go to where I
can
change the settings before burning it says that "windows dvd player has
stopped working and windows is checking to see if there is a solution
to
the
problem" I then get a message box stating "a problem caused the program
to
stop working correctly. Windows will close the program and notify you
if a
solution is available."

This program used to work just fine but stopped working and I do not
get a
notification of what the problem is or a code or something from
Windows.
I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
tried
changing the speed and placing the video on my desktop instead of
pulling
from folders but that makes no difference. I've changed file
extensions,
downloaded other programs to convert files to different types thinking
that's
what was wrong. Nothing has worked. I can view just fine using
Windows
Media Player so I'm not sure why I can no longer burn using this
program.

I have also started to burn a DVD and have the job cancel after just a
few
minutes (when it normally took about 2 hours) but says 99% done and
that
there's a problem burning to the DVD. I haven't had that error up in a
while
since I can't get past the initial screen to change the layout, etc.

Any help you can give me appreciated. I'm not sure what other
information
I
need to provide but will be most happy to provide whatever information
necessary.

Thank you in advance for ANY help you can give.

Julie




  #12 (permalink)  
Old June 12th 08, 07:18 AM posted to microsoft.public.windows.vista.music_pictures_video
zachd [MSFT]
external usenet poster
 
Posts: 3,472
Default Vista/Window DVD Maker quits working - used to work fine


This is really helpful data. What codec pack did you install, if any? Those
are really bad.

vsfilter.dll is a third party dll that is broken. You might want to remove
it.
divxa32.acm is also broken. Either remove it or update it.
iac25_32.ax should NEVER be registered on Vista, but some broken codec pack
probably did that in ignorance/incompetence. You would want to unregister
that - run "regsvr32 /u iac25_32.ax" from an elevated cmd.exe prompt to fix
that. That's probably tough to understand - the crash bucket response from
the Problem Reports and Solutions Center control panel has a better
explanation.

I'll check on the divxa32.acm responses tomorrow just in case they're not in
place. The IAC25 crash definitely has a response in place.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Julie72" wrote in message
...

I found my fault errors!! I have 57 for this player so I've listed the
1st
(5/22/08) and the last (6/10/08). I uninstalled Nero 8 Demo yesterday
and
that didn't make any difference.

Problem signature
Problem Event Name: APPCRASH
Application Name: dvdmaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: vsfilter.dll
Fault Module Version: 1.0.1.4
Fault Module Timestamp: 47b434ac
Exception Code: c0000005
Exception Offset: 00021caf
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 6f4e
Additional Information 2: e33fa0c8c16a385ea2f512bf192e7ce9
Additional Information 3: 646d
Additional Information 4: 65c953455690cc2fdbdbaa9e48b6f1ad

Extra information about the problem
Bucket ID: 671860535

This is the most recent message:
Problem signature
Problem Event Name: APPCRASH
Application Name: dvdmaker.exe
Application Version: 6.0.6001.18000
Application Timestamp: 479193d1
Fault Module Name: divxa32.acm
Fault Module Version: 4.2.0.0
Fault Module Timestamp: 387be4c5
Exception Code: c0000094
Exception Offset: 00003553
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 692887447


"zachd [MSFT]" wrote:


In the Problem Reports and Solutions Center control panel, what are the
fault details for that crash?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"Julie72" wrote in message
...
How

For some reason my Windows DVD Maker has ceased to work when it used to
work
perfectly.

I am able to add files to burn but when I hit next and go to where I
can
change the settings before burning it says that "windows dvd player has
stopped working and windows is checking to see if there is a solution
to
the
problem" I then get a message box stating "a problem caused the program
to
stop working correctly. Windows will close the program and notify you
if a
solution is available."

This program used to work just fine but stopped working and I do not
get a
notification of what the problem is or a code or something from
Windows.
I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
tried
changing the speed and placing the video on my desktop instead of
pulling
from folders but that makes no difference. I've changed file
extensions,
downloaded other programs to convert files to different types thinking
that's
what was wrong. Nothing has worked. I can view just fine using
Windows
Media Player so I'm not sure why I can no longer burn using this
program.

I have also started to burn a DVD and have the job cancel after just a
few
minutes (when it normally took about 2 hours) but says 99% done and
that
there's a problem burning to the DVD. I haven't had that error up in a
while
since I can't get past the initial screen to change the layout, etc.

Any help you can give me appreciated. I'm not sure what other
information
I
need to provide but will be most happy to provide whatever information
necessary.

Thank you in advance for ANY help you can give.

Julie



  #13 (permalink)  
Old June 12th 08, 11:41 AM posted to microsoft.public.windows.vista.music_pictures_video
gascogirl88
external usenet poster
 
Posts: 2
Default Vista/Window DVD Maker quits working - used to work fine

Thank you so much zachd [MSFT] & Julie72. Thanks a lot! My problem's finally
solve. Your info's really helpful. I unregistered the iac25_32.ax and the
problem's no more.
--
Smile! Smile! =~_^=


"zachd [MSFT]" wrote:


This is really helpful data. What codec pack did you install, if any? Those
are really bad.

vsfilter.dll is a third party dll that is broken. You might want to remove
it.
divxa32.acm is also broken. Either remove it or update it.
iac25_32.ax should NEVER be registered on Vista, but some broken codec pack
probably did that in ignorance/incompetence. You would want to unregister
that - run "regsvr32 /u iac25_32.ax" from an elevated cmd.exe prompt to fix
that. That's probably tough to understand - the crash bucket response from
the Problem Reports and Solutions Center control panel has a better
explanation.

I'll check on the divxa32.acm responses tomorrow just in case they're not in
place. The IAC25 crash definitely has a response in place.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Julie72" wrote in message
...

I found my fault errors!! I have 57 for this player so I've listed the
1st
(5/22/08) and the last (6/10/08). I uninstalled Nero 8 Demo yesterday
and
that didn't make any difference.

Problem signature
Problem Event Name: APPCRASH
Application Name: dvdmaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: vsfilter.dll
Fault Module Version: 1.0.1.4
Fault Module Timestamp: 47b434ac
Exception Code: c0000005
Exception Offset: 00021caf
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 6f4e
Additional Information 2: e33fa0c8c16a385ea2f512bf192e7ce9
Additional Information 3: 646d
Additional Information 4: 65c953455690cc2fdbdbaa9e48b6f1ad

Extra information about the problem
Bucket ID: 671860535

This is the most recent message:
Problem signature
Problem Event Name: APPCRASH
Application Name: dvdmaker.exe
Application Version: 6.0.6001.18000
Application Timestamp: 479193d1
Fault Module Name: divxa32.acm
Fault Module Version: 4.2.0.0
Fault Module Timestamp: 387be4c5
Exception Code: c0000094
Exception Offset: 00003553
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 692887447


"zachd [MSFT]" wrote:


In the Problem Reports and Solutions Center control panel, what are the
fault details for that crash?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"Julie72" wrote in message
...
How

For some reason my Windows DVD Maker has ceased to work when it used to
work
perfectly.

I am able to add files to burn but when I hit next and go to where I
can
change the settings before burning it says that "windows dvd player has
stopped working and windows is checking to see if there is a solution
to
the
problem" I then get a message box stating "a problem caused the program
to
stop working correctly. Windows will close the program and notify you
if a
solution is available."

This program used to work just fine but stopped working and I do not
get a
notification of what the problem is or a code or something from
Windows.
I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
tried
changing the speed and placing the video on my desktop instead of
pulling
from folders but that makes no difference. I've changed file
extensions,
downloaded other programs to convert files to different types thinking
that's
what was wrong. Nothing has worked. I can view just fine using
Windows
Media Player so I'm not sure why I can no longer burn using this
program.

I have also started to burn a DVD and have the job cancel after just a
few
minutes (when it normally took about 2 hours) but says 99% done and
that
there's a problem burning to the DVD. I haven't had that error up in a
while
since I can't get past the initial screen to change the layout, etc.

Any help you can give me appreciated. I'm not sure what other
information
I
need to provide but will be most happy to provide whatever information
necessary.

Thank you in advance for ANY help you can give.

Julie


  #14 (permalink)  
Old June 12th 08, 11:43 PM posted to microsoft.public.windows.vista.music_pictures_video
Julie72
external usenet poster
 
Posts: 7
Default Vista/Window DVD Maker quits working - used to work fine

I'd sure like to figure this all out, it's been very frustrating. The codec
pack that I had installaed was Vista Coded and I also had a K-lite codec on
there. I'm thinking there was one more that I had removed after researching
thru these sites looking at others' problems and had read before where you
have told others that codecs are really bad. Mine came from a site that uses
DivX and requires the DivX webplayer and the k-lite codec to view online so
that's where I had these picked up from.

I'm going to test it again tonight but after the other suggestion about
unchcecking the compatibility buttons in the WMM and that actually allowed
the video to burn -- and I was stoked thinking it worked!! but -- after
playing the video in my DVD player even though the movie showed different
scenes, etc it played the first 20 seconds or so then stuck and recorded the
remained of the movie stuck on that screen so it's trash. I'm not sure if
that was just a fluke or if I still have some type of problem.

I am a bit confused by "run "regsvr32 /u iac25_32.ax" from an elevated
cmd.exe prompt to fix that." I go to my command prompt and type regsvr32 /u
iac25_32.ax just like that and just hit enter? I had read some stuff on
another post about doing something similar and I tried it but I had an error
of some kind so I stopped there. It makes me a bit nervous messing with dos
stuff when I'm not very familiar with it and am worried that I may make
something else worse.

I so totally appreciate your help with this. I'm sure like myself, you have
another full time job that keeps you busy. If I could bake you some cookies
or something afterwards as a thank you......

Have a super-fantastic day/night where ever you are in the world :-) (It's
been a long day)



"zachd [MSFT]" wrote:


This is really helpful data. What codec pack did you install, if any? Those
are really bad.

vsfilter.dll is a third party dll that is broken. You might want to remove
it.
divxa32.acm is also broken. Either remove it or update it.
iac25_32.ax should NEVER be registered on Vista, but some broken codec pack
probably did that in ignorance/incompetence. You would want to unregister
that - run "regsvr32 /u iac25_32.ax" from an elevated cmd.exe prompt to fix
that. That's probably tough to understand - the crash bucket response from
the Problem Reports and Solutions Center control panel has a better
explanation.

I'll check on the divxa32.acm responses tomorrow just in case they're not in
place. The IAC25 crash definitely has a response in place.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Julie72" wrote in message
...

I found my fault errors!! I have 57 for this player so I've listed the
1st
(5/22/08) and the last (6/10/08). I uninstalled Nero 8 Demo yesterday
and
that didn't make any difference.

Problem signature
Problem Event Name: APPCRASH
Application Name: dvdmaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: vsfilter.dll
Fault Module Version: 1.0.1.4
Fault Module Timestamp: 47b434ac
Exception Code: c0000005
Exception Offset: 00021caf
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 6f4e
Additional Information 2: e33fa0c8c16a385ea2f512bf192e7ce9
Additional Information 3: 646d
Additional Information 4: 65c953455690cc2fdbdbaa9e48b6f1ad

Extra information about the problem
Bucket ID: 671860535

This is the most recent message:
Problem signature
Problem Event Name: APPCRASH
Application Name: dvdmaker.exe
Application Version: 6.0.6001.18000
Application Timestamp: 479193d1
Fault Module Name: divxa32.acm
Fault Module Version: 4.2.0.0
Fault Module Timestamp: 387be4c5
Exception Code: c0000094
Exception Offset: 00003553
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Extra information about the problem
Bucket ID: 692887447


"zachd [MSFT]" wrote:


In the Problem Reports and Solutions Center control panel, what are the
fault details for that crash?
http://zachd.com/pss/pss.html#bucket
will help you look that up if you don't know how.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"Julie72" wrote in message
...
How

For some reason my Windows DVD Maker has ceased to work when it used to
work
perfectly.

I am able to add files to burn but when I hit next and go to where I
can
change the settings before burning it says that "windows dvd player has
stopped working and windows is checking to see if there is a solution
to
the
problem" I then get a message box stating "a problem caused the program
to
stop working correctly. Windows will close the program and notify you
if a
solution is available."

This program used to work just fine but stopped working and I do not
get a
notification of what the problem is or a code or something from
Windows.
I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
tried
changing the speed and placing the video on my desktop instead of
pulling
from folders but that makes no difference. I've changed file
extensions,
downloaded other programs to convert files to different types thinking
that's
what was wrong. Nothing has worked. I can view just fine using
Windows
Media Player so I'm not sure why I can no longer burn using this
program.

I have also started to burn a DVD and have the job cancel after just a
few
minutes (when it normally took about 2 hours) but says 99% done and
that
there's a problem burning to the DVD. I haven't had that error up in a
while
since I can't get past the initial screen to change the layout, etc.

Any help you can give me appreciated. I'm not sure what other
information
I
need to provide but will be most happy to provide whatever information
necessary.

Thank you in advance for ANY help you can give.

Julie


 




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