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Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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Sound Problems.
I just recently upgraded my computer to an HP, model M8400f, running Windows
Vista Home premium. Since I bought my computer I discovered a little annoying quirk: I often don't get sound when I connect my headphones to the jack on the front of the computer. This is not my 1st computer, and, of course, I made sure it was not on mute, I clicked on the icon for sound and toggle to its highest function and it made a sound as it was going up. So, there is sound, but when I initially put in a DVD (and I've tried w/it numerous, not just 1 single dvd), there's no sound. I literally have to take out the DVD and then put it back in, then I get sound. However, if I don't have a DVD in the computer and I click on a link that pops up a video, which is accompany by sound, I don't hear anything. It is here that I dont know what to do. Thanks for your replies and suggestions. FG |
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Sound Problems.
On Sat, 14 Jun 2008 12:28:09 -0700, Concern1
wrote: I just recently upgraded my computer to an HP, model M8400f, running Windows Vista Home premium. Since I bought my computer I discovered a little annoying quirk: I often don't get sound when I connect my headphones to the jack on the front of the computer. Obvious question: have you contacted HP support? "recently" seems to indicate that it's probably under warranty. This is not my 1st computer, and, of course, I made sure it was not on mute, I clicked on the icon for sound and toggle to its highest function and it made a sound as it was going up. So, there is sound, but when I initially put in a DVD (and I've tried w/it numerous, not just 1 single dvd), there's no sound. I literally have to take out the DVD and then put it back in, then I get sound. However, if I don't have a DVD in the computer and I click on a link that pops up a video, which is accompany by sound, I don't hear anything. It is here that I dont know what to do. Thanks for your replies and suggestions. FG |
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Sound Problems.
Thanks Nonny for your response. I actually have not done the obvious. I was
hoping to avoid contacting them since I do not want to ship it to them. I was hoping there was something with Windows I might have missed, some step I needed to take in order to listen to my headphones. Thanks, FG "Nonny" wrote: On Sat, 14 Jun 2008 12:28:09 -0700, Concern1 wrote: I just recently upgraded my computer to an HP, model M8400f, running Windows Vista Home premium. Since I bought my computer I discovered a little annoying quirk: I often don't get sound when I connect my headphones to the jack on the front of the computer. Obvious question: have you contacted HP support? "recently" seems to indicate that it's probably under warranty. This is not my 1st computer, and, of course, I made sure it was not on mute, I clicked on the icon for sound and toggle to its highest function and it made a sound as it was going up. So, there is sound, but when I initially put in a DVD (and I've tried w/it numerous, not just 1 single dvd), there's no sound. I literally have to take out the DVD and then put it back in, then I get sound. However, if I don't have a DVD in the computer and I click on a link that pops up a video, which is accompany by sound, I don't hear anything. It is here that I dont know what to do. Thanks for your replies and suggestions. FG |
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Sound Problems.
Some sound cards can have configurable sockets so that the function of
each socket can be changed. Some will "Sense" what you plug into them. Check the HP site for driver updates and then try calling their tech support. It is possible that this is a well known (to them) problem and a very quick fix is available. Concern1 wrote: Thanks Nonny for your response. I actually have not done the obvious. I was hoping to avoid contacting them since I do not want to ship it to them. I was hoping there was something with Windows I might have missed, some step I needed to take in order to listen to my headphones. Thanks, FG "Nonny" wrote: On Sat, 14 Jun 2008 12:28:09 -0700, Concern1 wrote: I just recently upgraded my computer to an HP, model M8400f, running Windows Vista Home premium. Since I bought my computer I discovered a little annoying quirk: I often don't get sound when I connect my headphones to the jack on the front of the computer. Obvious question: have you contacted HP support? "recently" seems to indicate that it's probably under warranty. This is not my 1st computer, and, of course, I made sure it was not on mute, I clicked on the icon for sound and toggle to its highest function and it made a sound as it was going up. So, there is sound, but when I initially put in a DVD (and I've tried w/it numerous, not just 1 single dvd), there's no sound. I literally have to take out the DVD and then put it back in, then I get sound. However, if I don't have a DVD in the computer and I click on a link that pops up a video, which is accompany by sound, I don't hear anything. It is here that I dont know what to do. Thanks for your replies and suggestions. FG |
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Sound Problems.
Thanks for your reply. I will definitely make some time to call their tech
center and hope that the fix might just be something I can download or tweak. Thanks, FG "Charlie Tame" wrote: Some sound cards can have configurable sockets so that the function of each socket can be changed. Some will "Sense" what you plug into them. Check the HP site for driver updates and then try calling their tech support. It is possible that this is a well known (to them) problem and a very quick fix is available. Concern1 wrote: Thanks Nonny for your response. I actually have not done the obvious. I was hoping to avoid contacting them since I do not want to ship it to them. I was hoping there was something with Windows I might have missed, some step I needed to take in order to listen to my headphones. Thanks, FG "Nonny" wrote: On Sat, 14 Jun 2008 12:28:09 -0700, Concern1 wrote: I just recently upgraded my computer to an HP, model M8400f, running Windows Vista Home premium. Since I bought my computer I discovered a little annoying quirk: I often don't get sound when I connect my headphones to the jack on the front of the computer. Obvious question: have you contacted HP support? "recently" seems to indicate that it's probably under warranty. This is not my 1st computer, and, of course, I made sure it was not on mute, I clicked on the icon for sound and toggle to its highest function and it made a sound as it was going up. So, there is sound, but when I initially put in a DVD (and I've tried w/it numerous, not just 1 single dvd), there's no sound. I literally have to take out the DVD and then put it back in, then I get sound. However, if I don't have a DVD in the computer and I click on a link that pops up a video, which is accompany by sound, I don't hear anything. It is here that I dont know what to do. Thanks for your replies and suggestions. FG |
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Sound Problems.
hi guys i have just bought a new computer with a Fatal1ty Professional Series sound card ,i dont know if they have enabled my sound card because when i plugg my medusa headset into the sound card i hear nothing ,being new to vista i dont know much about it and how to check to see what sound it is using.plz help -- weejokey |