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| Networking with Windows Vista Networking issues and questions with Windows Vista. (microsoft.public.windows.vista.networking_sharing) |
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July 2nd 08, 07:28 AM
posted to microsoft.public.windows.vista.networking_sharing
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Internet
Hi
My customers Windows Vista Home Premium often cannot access Internet with IE7 or Firefox. At the same time the computer is still able to look TV with zattoo.com, which shows, that the connection to the internet is still ok. What's the reason? Patrick 
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July 2nd 08, 07:40 AM
posted to microsoft.public.windows.vista.networking_sharing
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Internet
Dunno. What kind of error message do they get when they try? They
"often" cannot access Internet? Does that mean that often they can? What part of the Internet are they failing to connect to? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Patrick D." wrote in message : Hi My customers Windows Vista Home Premium often cannot access Internet with IE7 or Firefox. At the same time the computer is still able to look TV with zattoo.com, which shows, that the connection to the internet is still ok. What's the reason? Patrick
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July 2nd 08, 07:52 AM
posted to microsoft.public.windows.vista.networking_sharing
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Internet
Hi Ben
Thanks for your answer. "Often" is exactly the point. Sometimes, sometimes not. As soon as you are not able anymore to access the internet via browser you need to reboot. There is no error-message: The browser simply waits for the page with no end. If I wouldn't know, that zattoo-tv works, I would be shure, that there is no internet connection at all. Have you got an idea? Patrick "Ben M. Schorr - MVP (OneNote)" wrote: Dunno. What kind of error message do they get when they try? They "often" cannot access Internet? Does that mean that often they can? What part of the Internet are they failing to connect to? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Patrick D." wrote in message : Hi My customers Windows Vista Home Premium often cannot access Internet with IE7 or Firefox. At the same time the computer is still able to look TV with zattoo.com, which shows, that the connection to the internet is still ok. What's the reason? Patrick
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July 2nd 08, 09:20 AM
posted to microsoft.public.windows.vista.networking_sharing
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Internet
Things to try
1. If your customer is using a Router, update the Firmware. 2. update Network Adaptor drivers. 3. right-click Network connectionProperties unbind TCP/IPv6. 4. Start IE7 with no add-ons. -- Mick Murphy - Qld - Australia "Patrick D." wrote: Hi Ben Thanks for your answer. "Often" is exactly the point. Sometimes, sometimes not. As soon as you are not able anymore to access the internet via browser you need to reboot. There is no error-message: The browser simply waits for the page with no end. If I wouldn't know, that zattoo-tv works, I would be shure, that there is no internet connection at all. Have you got an idea? Patrick "Ben M. Schorr - MVP (OneNote)" wrote: Dunno. What kind of error message do they get when they try? They "often" cannot access Internet? Does that mean that often they can? What part of the Internet are they failing to connect to? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Patrick D." wrote in message : Hi My customers Windows Vista Home Premium often cannot access Internet with IE7 or Firefox. At the same time the computer is still able to look TV with zattoo.com, which shows, that the connection to the internet is still ok. What's the reason? Patrick
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July 2nd 08, 09:36 AM
posted to microsoft.public.windows.vista.networking_sharing
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Internet
Mick gave you some good tips. You might also check and see what your
DNS settings are - this is a home machine, right? Do you have Vista SP1 installed? What kind of firewall/routers are you using? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Patrick D." wrote in message : Hi Ben Thanks for your answer. "Often" is exactly the point. Sometimes, sometimes not. As soon as you are not able anymore to access the internet via browser you need to reboot. There is no error-message: The browser simply waits for the page with no end. If I wouldn't know, that zattoo-tv works, I would be shure, that there is no internet connection at all. Have you got an idea? Patrick "Ben M. Schorr - MVP (OneNote)" wrote: Dunno. What kind of error message do they get when they try? They "often" cannot access Internet? Does that mean that often they can? What part of the Internet are they failing to connect to? -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com Author - The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/5m3f5q "Patrick D." wrote in message : Hi My customers Windows Vista Home Premium often cannot access Internet with IE7 or Firefox. At the same time the computer is still able to look TV with zattoo.com, which shows, that the connection to the internet is still ok. What's the reason? Patrick
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July 2nd 08, 04:04 PM
posted to microsoft.public.windows.vista.networking_sharing
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Internet
Hi
To avoid unnecessary trial and error you need to find out what is the phenomenon and provide info. Just stating the general problem is like saying "Help me I can not use my Car". Jack (MVP-Networking). "Patrick D." wrote in message ... Hi My customers Windows Vista Home Premium often cannot access Internet with IE7 or Firefox. At the same time the computer is still able to look TV with zattoo.com, which shows, that the connection to the internet is still ok. What's the reason? Patrick
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