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| Networking with Windows Vista Networking issues and questions with Windows Vista. (microsoft.public.windows.vista.networking_sharing) |
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July 2nd 08, 02:34 PM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
Im inviting a friend to connect to my computer. Im connect to the internet
using 3G and he is connecting from a network domain from work. He receives my invite to connect via email but when he tries to establish a connection it fails. Does he need to connect to my IP address instead or what other options can we look at ? 
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July 2nd 08, 03:00 PM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
He should use your public IP. This how to may help.
remote desktop How to fix the error "Remote Assistance connection could not be established because the remote host name could not be resolved"? ... www.chicagotech.net/rdesktop.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Jaybabe" wrote in message ... Im inviting a friend to connect to my computer. Im connect to the internet using 3G and he is connecting from a network domain from work. He receives my invite to connect via email but when he tries to establish a connection it fails. Does he need to connect to my IP address instead or what other options can we look at ?
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July 2nd 08, 11:31 PM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
You might consider TeamViewer as an alternative to Remote Assistance. Its
faster and far easier to use IMHO. http://www.teamviewer.com/index.aspx Whether you use RA or TeamViewer make sure your friend understands the potential issues connecting his work trusted system and network to your untrusted system/computer. His work may have policies concerning that. I am sure he would not want to be fired for violating those. -- Al Jarvi (MS-MVP Windows – Desktop User Experience) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... How to ask a question http://support.microsoft.com/KB/555375 "Jaybabe" wrote in message ... Im inviting a friend to connect to my computer. Im connect to the internet using 3G and he is connecting from a network domain from work. He receives my invite to connect via email but when he tries to establish a connection it fails. Does he need to connect to my IP address instead or what other options can we look at ?
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July 3rd 08, 07:23 AM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
Many thanks, my real goal is to support our clients remotely rather than
having to send a engineer out on site. Is TeamViewer the prefered option or maybe VNC ? "Sooner Al [MVP]" wrote: You might consider TeamViewer as an alternative to Remote Assistance. Its faster and far easier to use IMHO. http://www.teamviewer.com/index.aspx Whether you use RA or TeamViewer make sure your friend understands the potential issues connecting his work trusted system and network to your untrusted system/computer. His work may have policies concerning that. I am sure he would not want to be fired for violating those. -- Al Jarvi (MS-MVP Windows – Desktop User Experience) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... How to ask a question http://support.microsoft.com/KB/555375 "Jaybabe" wrote in message ... Im inviting a friend to connect to my computer. Im connect to the internet using 3G and he is connecting from a network domain from work. He receives my invite to connect via email but when he tries to establish a connection it fails. Does he need to connect to my IP address instead or what other options can we look at ?
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July 3rd 08, 11:26 AM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
I prefer TeamViewer. In my experience VNC (I generally recommend UltraVNC)
was pretty slow. If you do try VNC then UltraVNC has a video driver add-in for XP/W2K. It may work for you so you just need to try. Note TeamViewer is free for personal use. For your use you need to look at the licensing. -- Al Jarvi (MS-MVP Windows – Desktop User Experience) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... How to ask a question http://support.microsoft.com/KB/555375 "Jaybabe" wrote in message ... Many thanks, my real goal is to support our clients remotely rather than having to send a engineer out on site. Is TeamViewer the prefered option or maybe VNC ? "Sooner Al [MVP]" wrote: You might consider TeamViewer as an alternative to Remote Assistance. Its faster and far easier to use IMHO. http://www.teamviewer.com/index.aspx Whether you use RA or TeamViewer make sure your friend understands the potential issues connecting his work trusted system and network to your untrusted system/computer. His work may have policies concerning that. I am sure he would not want to be fired for violating those. -- Al Jarvi (MS-MVP Windows – Desktop User Experience) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... How to ask a question http://support.microsoft.com/KB/555375 "Jaybabe" wrote in message ... Im inviting a friend to connect to my computer. Im connect to the internet using 3G and he is connecting from a network domain from work. He receives my invite to connect via email but when he tries to establish a connection it fails. Does he need to connect to my IP address instead or what other options can we look at ?
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July 3rd 08, 11:42 AM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
Many thanks but the remote assistance build in tool also offer voice calling
which is great as my support team can speak to the client while supporting at the same time. Thanks for all your help. "Sooner Al [MVP]" wrote: I prefer TeamViewer. In my experience VNC (I generally recommend UltraVNC) was pretty slow. If you do try VNC then UltraVNC has a video driver add-in for XP/W2K. It may work for you so you just need to try. Note TeamViewer is free for personal use. For your use you need to look at the licensing. -- Al Jarvi (MS-MVP Windows – Desktop User Experience) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... How to ask a question http://support.microsoft.com/KB/555375 "Jaybabe" wrote in message ... Many thanks, my real goal is to support our clients remotely rather than having to send a engineer out on site. Is TeamViewer the prefered option or maybe VNC ? "Sooner Al [MVP]" wrote: You might consider TeamViewer as an alternative to Remote Assistance. Its faster and far easier to use IMHO. http://www.teamviewer.com/index.aspx Whether you use RA or TeamViewer make sure your friend understands the potential issues connecting his work trusted system and network to your untrusted system/computer. His work may have policies concerning that. I am sure he would not want to be fired for violating those. -- Al Jarvi (MS-MVP Windows – Desktop User Experience) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... The MS-MVP Program - http://mvp.support.microsoft.com This posting is provided "AS IS" with no warranties, and confers no rights... How to ask a question http://support.microsoft.com/KB/555375 "Jaybabe" wrote in message ... Im inviting a friend to connect to my computer. Im connect to the internet using 3G and he is connecting from a network domain from work. He receives my invite to connect via email but when he tries to establish a connection it fails. Does he need to connect to my IP address instead or what other options can we look at ?
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July 3rd 08, 01:28 PM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
"churin" wrote in message
... May I cut in and ask about TeamViewer? I tried TeamViwer and found that it worked on Windows XP but not on VISTA. Is TeamViewer compatible with VISTA? According to this page: http://support.teamviewer.com/index....articl eid=38 yes it is
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July 3rd 08, 03:15 PM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
May I cut in and ask about TeamViewer? I tried TeamViwer and found that
it worked on Windows XP but not on VISTA. Is TeamViewer compatible with VISTA? Sooner Al [MVP] wrote: I prefer TeamViewer. In my experience VNC (I generally recommend UltraVNC) was pretty slow. If you do try VNC then UltraVNC has a video driver add-in for XP/W2K. It may work for you so you just need to try. Note TeamViewer is free for personal use. For your use you need to look at the licensing.
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July 3rd 08, 03:40 PM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
Gordon wrote:
"churin" wrote in message ... May I cut in and ask about TeamViewer? I tried TeamViwer and found that it worked on Windows XP but not on VISTA. Is TeamViewer compatible with VISTA? According to this page: http://support.teamviewer.com/index....articl eid=38 yes it is Thanks for your response. I wonder if there is a user forum of TeamViewer or somewhere I can seek help since the vendor does not provide tech support to free version users.
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July 3rd 08, 03:48 PM
posted to microsoft.public.windows.vista.networking_sharing
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Remote Assistance
"churin" wrote in message
... Gordon wrote: "churin" wrote in message ... May I cut in and ask about TeamViewer? I tried TeamViwer and found that it worked on Windows XP but not on VISTA. Is TeamViewer compatible with VISTA? According to this page: http://support.teamviewer.com/index....articl eid=38 yes it is Thanks for your response. I wonder if there is a user forum of TeamViewer or somewhere I can seek help since the vendor does not provide tech support to free version users. I've just installed it on Vista Home Premium and it seems to work OK remoting to a computer on my LAN - going (hopefully) to test it this evening on a remote machine 250 miles away... What is it that's not working on yours? (I'm no expert having only just installed it...)
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