Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
Network Printer
A Dell A920 Printer is connected to my old laptop running XP. I am using
another laptop running vista. When I try to use the printer on the XP via the vista computer I am unsuccessful. I have tried reading through the forums and this is what I've done so far. 1. Updated both drivers on both computers. 2. Tested the printer out on both computers via usb (and worked) 3. Set up a Local Port on the Vista machine and then changed it to \\computername\printername. 4. Have both computers in the same workgroup and can share files/media with no problem. 5. Turned off all Security related programs except windows defender and enabled printer sharing. 6. Pinged each computer with good results. It seems to all work right up until the point where I try to print and then get a message saying "communication not available". I've very baffled. Here is what the event log says: EventID 54 [ Qualifiers] 49152 Level 2 Task 0 Keywords 0x80000000000000 Don't know what that means, but hopefully someone else does! Please help... |
|
|||
Network Printer
Ok, I think I was jumping the gun on the event error. I just tried printing
again and found that the event 54 error did not show up, so that must have been something else. However, now that I read the pop up closer here is what it says exactly. BriansComputer - Peer-to-Peer Communication Not Available The printer cannot communicate with the computer. Try these solutions: -Ensure the printer is powered on -Disconnect and reconnect the printer's power cable. -Disconnect and reconnect the USB cable. -Check your Firewall settings to ensure printer communication is not blocked -Restart your computer. Now of course, I have tried all these steps, some of them several times. Still no luck. It looks as though the dell printer is the one popping up the error (just guessing from the way the pop-up error looks, very similiar to the printer's preference and setup pages). Hope that helps! "Alan Morris [MSFT]" wrote: whose popping the "communication not available" dialog? Is event 54 a printing event or network related? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "B Whit" B wrote in message ... A Dell A920 Printer is connected to my old laptop running XP. I am using another laptop running vista. When I try to use the printer on the XP via the vista computer I am unsuccessful. I have tried reading through the forums and this is what I've done so far. 1. Updated both drivers on both computers. 2. Tested the printer out on both computers via usb (and worked) 3. Set up a Local Port on the Vista machine and then changed it to \\computername\printername. 4. Have both computers in the same workgroup and can share files/media with no problem. 5. Turned off all Security related programs except windows defender and enabled printer sharing. 6. Pinged each computer with good results. It seems to all work right up until the point where I try to print and then get a message saying "communication not available". I've very baffled. Here is what the event log says: EventID 54 [ Qualifiers] 49152 Level 2 Task 0 Keywords 0x80000000000000 Don't know what that means, but hopefully someone else does! Please help... |
|
|||
Network Printer
See if you can disable bidirectional on the printer properties Ports tab.
It sounds like the Dell device is attempting to communicate locally (due to the \\remote\share ) Local Port. You would need to ask Dell if the software can't be disabled using one of the printer settings. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "B Whit" wrote in message ... Ok, I think I was jumping the gun on the event error. I just tried printing again and found that the event 54 error did not show up, so that must have been something else. However, now that I read the pop up closer here is what it says exactly. BriansComputer - Peer-to-Peer Communication Not Available The printer cannot communicate with the computer. Try these solutions: -Ensure the printer is powered on -Disconnect and reconnect the printer's power cable. -Disconnect and reconnect the USB cable. -Check your Firewall settings to ensure printer communication is not blocked -Restart your computer. Now of course, I have tried all these steps, some of them several times. Still no luck. It looks as though the dell printer is the one popping up the error (just guessing from the way the pop-up error looks, very similiar to the printer's preference and setup pages). Hope that helps! "Alan Morris [MSFT]" wrote: whose popping the "communication not available" dialog? Is event 54 a printing event or network related? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/search/?adv=1 This posting is provided "AS IS" with no warranties, and confers no rights. "B Whit" B wrote in message ... A Dell A920 Printer is connected to my old laptop running XP. I am using another laptop running vista. When I try to use the printer on the XP via the vista computer I am unsuccessful. I have tried reading through the forums and this is what I've done so far. 1. Updated both drivers on both computers. 2. Tested the printer out on both computers via usb (and worked) 3. Set up a Local Port on the Vista machine and then changed it to \\computername\printername. 4. Have both computers in the same workgroup and can share files/media with no problem. 5. Turned off all Security related programs except windows defender and enabled printer sharing. 6. Pinged each computer with good results. It seems to all work right up until the point where I try to print and then get a message saying "communication not available". I've very baffled. Here is what the event log says: EventID 54 [ Qualifiers] 49152 Level 2 Task 0 Keywords 0x80000000000000 Don't know what that means, but hopefully someone else does! Please help... |
Thread Tools | |
Display Modes | |
|
|