Hi

My HP Photosmart 2575 MFD under Vista sometimes works fine but then randomly
prints a few lines of a job and gives up. An error shows in the print queue,
but the only way the job will delete is if the printer is physically
switched off . Sometimes it will print parts of the page on 2 or 3 sheets of
paper before freezing. The freeze often persists through rebooting the
machine or switching the printer on and off. Printer off, wait 30 seconds,
reboot computer, printer on will often fix things, but not always. Randomly
but rarely the printer will install another copy of itself on being switched
on.

Vista is fully patched up, I'm using HP update so should have the latest HP
software, I have downloaded this several times and reinstalled, due to other
problems I did a fresh install of Vista a couple of months ago - this
problem persisted.

I'm tearing my hair out. Can anyone help?

Randomiser

The HP Printing Diagnostic Utility was created to diagnose and fix many
common issues preventing printing from the computer:
http://h10025.www1.hp.com/ewfrf/wc/s...2093&lang= en

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Randomiser" wrote in message ...
Hi

My HP Photosmart 2575 MFD under Vista sometimes works fine but then randomly
prints a few lines of a job and gives up. An error shows in the print queue,
but the only way the job will delete is if the printer is physically
switched off . Sometimes it will print parts of the page on 2 or 3 sheets of
paper before freezing. The freeze often persists through rebooting the
machine or switching the printer on and off. Printer off, wait 30 seconds,
reboot computer, printer on will often fix things, but not always. Randomly
but rarely the printer will install another copy of itself on being switched
on.

Vista is fully patched up, I'm using HP update so should have the latest HP
software, I have downloaded this several times and reinstalled, due to other
problems I did a fresh install of Vista a couple of months ago - this
problem persisted.

I'm tearing my hair out. Can anyone help?

Randomiser

Thanks Carey

I have been using this utility for a couple of months. It diagnoses a
printer queue problem and will clear out the queue but the printer remains
frozen and no more/new jobs will print.

Randomiser

"Carey Frisch [MVP]" wrote in message
...
The HP Printing Diagnostic Utility was created to diagnose and fix many
common issues preventing printing from the computer:
http://h10025.www1.hp.com/ewfrf/wc/s...2093&lang= en

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Randomiser" wrote in message
...
Hi

My HP Photosmart 2575 MFD under Vista sometimes works fine but then
randomly
prints a few lines of a job and gives up. An error shows in the print
queue,
but the only way the job will delete is if the printer is physically
switched off . Sometimes it will print parts of the page on 2 or 3 sheets
of
paper before freezing. The freeze often persists through rebooting the
machine or switching the printer on and off. Printer off, wait 30 seconds,
reboot computer, printer on will often fix things, but not always.
Randomly
but rarely the printer will install another copy of itself on being
switched
on.

Vista is fully patched up, I'm using HP update so should have the latest
HP
software, I have downloaded this several times and reinstalled, due to
other
problems I did a fresh install of Vista a couple of months ago - this
problem persisted.

I'm tearing my hair out. Can anyone help?

Randomiser

Uninstall and reinstall just in case it's a corrupted printer driver in
there somewhere.
http://www.coribright.com/windows/Article_One.htm
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

"Randomiser" wrote in message
...
Thanks Carey

I have been using this utility for a couple of months. It diagnoses a
printer queue problem and will clear out the queue but the printer remains
frozen and no more/new jobs will print.

Randomiser

"Carey Frisch [MVP]" wrote in message
...
The HP Printing Diagnostic Utility was created to diagnose and fix many
common issues preventing printing from the computer:
http://h10025.www1.hp.com/ewfrf/wc/s...2093&lang= en

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Randomiser" wrote in message
...
Hi

My HP Photosmart 2575 MFD under Vista sometimes works fine but then
randomly
prints a few lines of a job and gives up. An error shows in the print
queue,
but the only way the job will delete is if the printer is physically
switched off . Sometimes it will print parts of the page on 2 or 3 sheets
of
paper before freezing. The freeze often persists through rebooting the
machine or switching the printer on and off. Printer off, wait 30
seconds,
reboot computer, printer on will often fix things, but not always.
Randomly
but rarely the printer will install another copy of itself on being
switched
on.

Vista is fully patched up, I'm using HP update so should have the latest
HP
software, I have downloaded this several times and reinstalled, due to
other
problems I did a fresh install of Vista a couple of months ago - this
problem persisted.

I'm tearing my hair out. Can anyone help?

Randomiser

Thanks Carey

I have this utility which helps a bit, but any ideas on what causes the
problem in the first place, or how to go about diagnosing it?

Randomiser



"Carey Frisch [MVP]" wrote in message
...
The HP Printing Diagnostic Utility was created to diagnose and fix many
common issues preventing printing from the computer:
http://h10025.www1.hp.com/ewfrf/wc/s...2093&lang= en

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Randomiser" wrote in message
...
Hi

My HP Photosmart 2575 MFD under Vista sometimes works fine but then
randomly
prints a few lines of a job and gives up. An error shows in the print
queue,
but the only way the job will delete is if the printer is physically
switched off . Sometimes it will print parts of the page on 2 or 3 sheets
of
paper before freezing. The freeze often persists through rebooting the
machine or switching the printer on and off. Printer off, wait 30 seconds,
reboot computer, printer on will often fix things, but not always.
Randomly
but rarely the printer will install another copy of itself on being
switched
on.

Vista is fully patched up, I'm using HP update so should have the latest
HP
software, I have downloaded this several times and reinstalled, due to
other
problems I did a fresh install of Vista a couple of months ago - this
problem persisted.

I'm tearing my hair out. Can anyone help?

Randomiser