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So I have a virus on my home pc and looking for help



 
 
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  #1 (permalink)  
Old July 24th 08, 03:58 PM
mattyrz05 mattyrz05 is offline
Junior Member
 
First recorded activity by VistaBanter: Jul 2008
Posts: 1
Default So I have a virus on my home pc and looking for help

Somehow, a trojan downloader virus got onto my pc. I have 2 hdd currently. The c: drive has 2 main partitions. a 216 gb section for main use that also has vista on it, and the other part i just installed vista on. the second hdd is just for game/picture/movie storage. Once i completed the install to the g: drive(second part of main hdd) i tried formatting the c: drive. it said that windows cannot format this partition. Is there a formatting option on the vista reinstall cd(using reinstall cd that came with my dell machine)? any help would be greatly appreciated.
  #2 (permalink)  
Old July 24th 08, 05:36 PM posted to microsoft.public.windows.vista.hardware_devices
Malke[_2_]
external usenet poster
 
Posts: 4,230
Default So I have a virus on my home pc and looking for help

mattyrz05 wrote:


Somehow, a trojan downloader virus got onto my pc. I have 2 hdd
currently. The c: drive has 2 main partitions. a 216 gb section for
main use that also has vista on it, and the other part i just installed
vista on. the second hdd is just for game/picture/movie storage. Once i
completed the install to the g: drive(second part of main hdd) i tried
formatting the c: drive. it said that windows cannot format this
partition. Is there a formatting option on the vista reinstall cd(using
reinstall cd that came with my dell machine)? any help would be greatly
appreciated.


Your post is a bit hard to understand. Are you asking how to remove the
(unnamed) trojan or how to do a clean install of Vista?

To remove the trojan (possibly, depending on with what your computer is
infected):

Do the preparatory steps he
http://www.elephantboycomputers.com/...moving_Malware

Then do the specific removal steps he
http://www.elephantboycomputers.com/...itfraud_Trojan - Smitfraud,
Spyaxe, Spyfalcon

You can also check to see if there are targeted removal steps for your
malware he
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

Not all tools used will work in Vista and you will need to run them
elevated. If you are unable to remove the infection by following the
general steps, register at one of the HijackThis forums as suggested.

To do a clean install of Vista, refer to the manual that came with your Dell
computer to see if you have a "restore to factory condition" or a real
Vista installation DVD.

In either case, you would put the disk into the drive and restart your
computer. At the very first beginning screen, press F12 and choose the
option to boot from the CD/DVD drive.


Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

  #3 (permalink)  
Old July 24th 08, 07:01 PM posted to microsoft.public.windows.vista.hardware_devices
Malke[_2_]
external usenet poster
 
Posts: 4,230
Default So I have a virus on my home pc and looking for help

Malke wrote:

Addendum - I didn't mean to include the information about removing Spyaxe,
etc. It crept in when I wasn't looking. ;-) The rest of the information is
what I wanted to say to you though.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 




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