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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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I am running Vista Home Premium on a new 2-week old Dell. Several times
Vista has failed to start. Sometimes I just get a black screen. Other times I get the "Windows failed to start" message and have to go through a system recovery. Other times it seems to start ok but the screen resolution and other settings have changed. What is going on and what can I do to get out of this situation? Thanks for any help. Steve M. |
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On Fri, 25 Jul 2008 16:53:01 -0700, Steve
wrote: I am running Vista Home Premium on a new 2-week old Dell. Several times Vista has failed to start. Sometimes I just get a black screen. Other times I get the "Windows failed to start" message and have to go through a system recovery. Other times it seems to start ok but the screen resolution and other settings have changed. What is going on and what can I do to get out of this situation? Most people would have been on the phone with Dell by now. |
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It is under Warranty.
But, have you gone to Dell's website, and downloaded updated Drivers for your computer; especially the Graphics Card -- Mick Murphy - Qld - Australia "Steve" wrote: I am running Vista Home Premium on a new 2-week old Dell. Several times Vista has failed to start. Sometimes I just get a black screen. Other times I get the "Windows failed to start" message and have to go through a system recovery. Other times it seems to start ok but the screen resolution and other settings have changed. What is going on and what can I do to get out of this situation? Thanks for any help. Steve M. |
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I am running Vista Home Premium on a new 2-week old Dell. Several times
Vista has failed to start. Sometimes I just get a black screen. Other times I get the "Windows failed to start" message and have to go through a system recovery. Other times it seems to start ok but the screen resolution and other settings have changed. What is going on and what can I do to get out of this situation? Don't mess about with it! Clearly it is not fit for purpose and you must contact Dell - it's their problem. If you try to fix it yourself, you are giving them ammunition to blame you for breaking it. SteveT |